Hisham Javed

transactions.
• Communicated with clients to understand property
needs and preferences.
• Managed contracts, negotiations, and all aspects

• Identified needed business improvements and
determined appropriate systems required to
implement solutions.
• Organized system operating procedures to
strengthen controls.

Developed monthly, end-of-quarter and other
statistical reports for leadership team and quality
improvement programs.
● Provided regular updates to team leadership on
quality metrics by communicating consistency
problems or production deficiencies.
● Edited, proofed and critiqued internal documents
to improve clarity.
● Implemented test scripts and recorded results.
● Updated inspection journals and daily summary
logs with quality-related data.
● Inspected finished goods to verify conformance
with customer specifications and company quality
standards.
● Participated in departmental meetings to establish
short- and long-term strategy.
● Addressed non-conformance issues, pausing
production to correct errors.
● Developed training materials, SOPs and work
instructions to supplement new team member
onboarding.
● Defined and implemented quality initiatives to
reduce risk.
● Recorded findings of inspection process,
colaborating with quality team to implement
corrective actions.
● Developed and maintained quality assurance
procedure documentation.
● Colaborated with management to provide training
on improved processes and assisted with creation
and maintenance of quality training.
● Consulted manuals and process documents to
investigate malfunctions.
● Led process improvement projects to help
operations meet and exceed quality standards and
reduce costs.
● Investigated variances, performed root-cause
analysis and documented corrective actions to
resolve complications.
● Established metrics, applied industry best practices
and developed new tools and processes.
● Monitored staff organization and suggested
improvements to daily functionality.
● Cooperated with engineering, manufacturing and
corporate accounting to verify adherence to
quality standards.
● Prepared and collection production reports.

• Planned computer systems using information
engineering and structured analysis.
• Performed system analysis, documentation, testing,
implementation and user support for platform
transitions.
• Conducted system analysis and implementation to
maintain and improve computer systems.
• Managed documents by organizing forms, making
photocopies, filing records, preparing
correspondence and creating reports.
• Compiled data and reviewed information for
accuracy prior to input.
• Reviewed completed work for compliance with
regulations.
• Verified accuracy of data before transcribing.

• Conducted regression testing and submitted
observations to development team.
• Verified client information by analyzing existing
evidence on file.
• Determined appropriateness of payers to protect
organization and minimize risk.
• Created successful test scripts to manage
automated feature testing,
• Reviewed requirements, specifications and
technical design documents to provide timely and
meaningful feedback.
• Assessed software bugs and compiled findings
along with suggested resolutions for development
team members.
• Worked closely with different departments to
develop innovative solutions to functionality issues.
• Devised cohesive test plans for projects using
advanced testing technologies.
• Provided technical support using knowledge of
complex technology to solve problems and support
new projects.
• Collaborated with product owners to stay current
on intended functionality.
• Documented integration issues and vulnerabilities
and outlined improvement recommendations.
• Designed testing scenarios for usability testing.
• Coordinated regression test automation activities
across supported applications.
• Checked configuration files and logs to uncover
root causes of problems.
• Determined server operating limits with weekly load
tests.
• Directed teams completing regression tests to
support successful product development stages.
• Participated in available training sessions to
improve software knowledge.
• Fixed identified issues to improve workflows.
• Communicated risks associated with test execution
and took mitigating action when necessary.
• Used open-source tools to develop automation
scripts.
• Identified needed business improvements and
determined appropriate systems required to
implement solutions.
• Organized system operating procedures to
strengthen controls.
• Created and maintained standard operating
procedures governing system functions and
features.
• Investigated system issues and implemented
resolutions to reduce downtime.
• Wrote automated test suite for product and
provided test coverage analysis.
• Coordinated work with various teams to solve
problems and improve efficiency for software
testing and automation.
• Developed, implemented and maintained
automated testware for scripts, functions and
programs to boost testing efficiency.
• Wrote and optimized test cases to maximize
success of manual software testing with consistent,
thorough approaches.
• Carried out tests to identify, report and repair bugs
and glitches.
• Documented testing procedures for developers
and future testing use.
• Kept scripts and test cases updated with current
requirements.