Hisham Serry, Production And Supply Chain Manager

Hisham Serry

Production And Supply Chain Manager

PCM MIDDLE EAST

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, PRODUCTION
Experience
20 years, 9 Months

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Work Experience

Total years of experience :20 years, 9 Months

Production And Supply Chain Manager at PCM MIDDLE EAST
  • United Arab Emirates - Dubai
  • My current job since June 2014

Logical Thinking & Foresight: Formulated supply chain process and procedures for smooth execution of projects within time & cost parameters. To better compete in the marketplace, formulated a well-defined Supply Chain Business Model that can react quickly to client needs. The result was zero complaints from customers about late deliveries and 48-hour supply time instead of weeks or months. Showcased savings of over US $ 4.5 Million through successful management of supply chain development initiatives for the Middle East and North Africa.
▪ Vendor Management: Developed alternate sources, mitigated supply risk, and negotiated supply agreements with strategic and critical suppliers, qualified new vendors for company products entailing prototype testing, and supplier audit
▪ Suppliers Development: Developed reliable suppliers & regional distribution centre, that reduced customer production stop time losses by $9M, augmented revenue by more than $3M, and reduced operational cost by more than $2M. Saved over 40% on transportation costs based on the established Electronic Freight Bidding System.
▪ Quality Parameters: Looked after a wide gamut of tasks involved in Supply Chain and Production as per ISO guidelines, resulting in no major NCR over the last few years
▪ Digital Transformation: Aided in implementing Supply Chain Digital Transformation, whilst reducing human errors by 95%, saving wasting time by over 75% as well as having 100% process on the cloud and accessible everywhere with Live Dashboard
▪ Initiatives Taken: Played a key role in establishing supply chain procedures for effective order management, which assisted in meeting customer demand within 15 minutes; also developed Supply Chain System with ERP Concept using MS Excel Formulas and Macros, the results were smooth data migration from Excel working files and quick ERP Implementation for efficient supply chain operations.
▪ New System Development: Pivotal in designing Business Intelligence Tools using Power BI to display live data process performance across different data sources viz. ERP, Excel Files, MS SharePoint, and Others
▪ Technically sound with generating reports using SQL Queries for modules - Purchasing, Inventory & Sales Orders from ERP
▪ Process-oriented: Developed appropriate supply chain strategy to maximize customer satisfaction at the lowest possible cost. Led the supply chain team in charting out best practices and measuring performance through agreed Key Performance Indicators (KPIs). Identified process optimization to improve resource utilisation and cut processing time. The result was a 150% increase in output and a newly motivated team steeped in the principles of Lean Management.
▪ Synchronized divisional priorities and established freight providers network for worldwide shipments and control performance including custom clearance. To reduce the inconvenience to clientele, kept a careful eye on the deliveries schedule with most important suppliers throughout COVID-19.
▪ Warehouse Contracts: Skilfully developed warehouse contracts for supply based in the regions for better customer delivery
▪ EBITA & Cash Flow: Imperative role towards finance functions, thus acquiring better EBITA & Cash Flow Management
▪ Project Delivery: Valued contributor towards delivering Oil & Gas Projects with more than EUR70M, and with 50-70% profit
▪ Record Achievement: Highly successful in setting up the first Oil & Gas Pump Assembly Line in Nizwa to reduce lead time by more than 3 weeks, saving more than 30% and increasing in-country value in Oman
▪ Team Leadership: Directed & led a team for managing annual customer orders of over $20 million across the MENA region; imparted continuous job training to the workforce for accomplishing greater operational effectiveness/efficiency. Provided the Group SBU Directors with a performance dashboard for the Great Middle East Supply Chain.

Manufacturing & Supply Chain Manager at TERCEL OIL FIELD PRODUCTS
  • United Arab Emirates - Dubai
  • November 2012 to June 2014

Job Profile
•Set KPI for departmental employees and guide them to achieve KPIs.
•Continually monitor and control the inventory level and liquidate non-performing inventory.
•Develop and audit new vendors to sustain dependable and secured supply line.
•Develop new product production line with Lean & Six Sigma concept.
•Improve capacity utilization of workshop by better planning and scheduling.
•Close all NCRs for bought-out materials and finished products.
•Create Gantt chart for Senior Management for ALL Projects Tracking.
•ROI analysis and reporting for investment on new equipment.
•Prepare Training material for the internal Manufacturing School Project.
•Train employees on Lean Manufacturing & Quality concepts.
•Enhance the efficiency and accuracy of ERP system and troubleshoot operations.
•Work closely with Financial to identify scope and control cost.

Achievements
•Reduced product costs by more than 30% by applying Lean concepts.
•Saved more than 30% on purchased items through complex negotiations.
•Reduced monthly consumables by workshop by $20K/month.
•Liquidated inventory worth USD 200K by 5S.
•Added 2, 000 hours yearly in terms of production capacity by introducing latest techniques..
•Reduce purchase Cycle time from 10 days to 3 days.

Operations Manager at OMNI OIL TECHNOLOGIES
  • Malaysia - Kampung Baharu Nilai
  • October 2010 to October 2012

Jobs Handled
•Oversaw operations of the factory including production, store and quality.
•Developed competitive purchase practices to secure best deals in purchase.
•Implemented Finite Scheduling system for better control on production.
•Set departments KPI and coached team to achieve it.
•Develop the costing file for each new product and calculate accurately the actual cost to process cost.
•Handle multiple projects and built the WBS to each person and ensured project deliveries with quality, on time and cost.
•Worked with Design department for manufacturing feasibility for new company product line.
•Developed and implemented new manufacturing techniques which cut time and cost for production.
•Troubleshoot the Root Cause for manufacturing problems and implemented the corrective actions using fishbone & 5why methods.
•Enhanced communication with employees for better performance.
•Assisted in the process of interviewing and hiring of new candidates.

Achievements
•Introduced lean concept on manufacturing including 5S, VSM, Kaizen and Kanban on process.
•Instrumental in obtaining the API /ISO certifications for the company.
•Implemented inventory replenish system by setting inventory levels (MIN/MAX).
•Control Product Cost to be less than standard cost by 10%
•Established the manufacturing line of NON-MAG adding sales revenue of more than $600K.
•Established in house capability for the Bit Refurbishment.

Manufacturing Engineer at OMNI OIL TECHNOLOGIES
  • Malaysia
  • September 2007 to October 2010

Achievements
•Established company product lines from scratch.
•Developed in house capability for the cutting of API thread connections that saved outsourcing time of 1 week and brought down the time with in house operation at 5 hours.
•Developed in house deep hole drilling capability thus saving towards machine cost of $300k and outsourcing lead time of 3 weeks to 6 hours in house.
•Cut Programming time for CNC machines from 1 hour to 5 min. using Macro.
•Trained new hired CNC operators on machine and process

Junior Engineer at METAL GALVANO
  • Other
  • August 2003 to September 2007

Achievements
•Created Macro-Program for products family saving programming time from 1hr to 5 min.
•Implemented new setup system on machines to increase production four fold per shift.
•Manual programming 2D profiles and drilling operations on HEIDNHAIN control.
•Increased operator capacity by adding monitoring program during shift.

Education

Bachelor's degree, PRODUCTION
  • at FACULTY OF ENGINEERING
  • July 2003

Specialties & Skills

Lean Manufacturing
Supply Chain Management
Six Sigma

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certified Six Sigma Green Belt (Certificate)
Date Attended:
December 2012
Valid Until:
January 9999
INTERNAL AUDIT ISO/API (Certificate)
Date Attended:
October 2010
Valid Until:
October 2010
Understanding ISO/API (Certificate)
Date Attended:
February 2009
Valid Until:
February 2009