Strategy & Planning Director
Saudi Company for Visa and Travel Solutions
Total years of experience :23 years, 6 Months
Internal
• Developed Company mandates & positioning with the support of a consultancy firm
• Defined scope of work evaluated proposals and selected consultant for strategic planning engagement.
• Establishing office of strategy management (OSM)
• Support review and evaluation of Policies and Procedures for HR, Procurement & Finance.
• Support the development of IT strategy, Policies and Procedures.
• Support in recruiting PMs for the PMO office
External
• Support Business Development team in defining governance for strategic projects.
External
• Established PMO Processes for Sehati PMO, Organization Structure, Governance Model to manage their strategic project.
• Support in CV screening, interviews for the PMO and EAO.
• Facilitating Sehati’s strategic planning workshops.
Internal
• Established PMO Processes for Al-Mozon Company and supported automation for some of them. Provided initial PMO templates
External
• Led consulting engagement(s) for driving IT transformation and business process transformation, such as Poland Bank transformation project for acquiring Bank of Greece branch in Poland and NED Bank in South Africa digital transformation project
• Led PMO and Digital Change offices establishment for government and healthcare clients in Kenya and KSA.
• Led solutions definition to respond to Request For Proposals (RFPs) for a government organization in KSA and a telecom operator in Egypt to implement Enterprise Fraud Solutions
• Build a team that support telecom first tear supplier network equipment products and landed 3 years’ contract that was delivered by 21 practitioners
Internal
• Expanding Egypt service offering for Watson IoT such as connected devices and Predictive asset optimization by defining the capacity building strategy, training plans, define hiring strategy, resource section, building networks within IBM for business development as part of IBM New Strategy
• Doubled the business of the Business Intelligence & Enterprise Information Management team, hiring 3 consultants, 12 data specialist and BI specialist, and promoted 2 managers
• Established the Master Data Management (MDM) team in IBM Egypt CIC and delivered the first MDM engagement in Egypt
• Build the core consultancy capability in IBM Egypt by conducting core consultancy workshops series moving practitioners from one level to another starting form Entry to Foundation to Experience to Expert. Act as a SME for consultancy skills in CIC MEA
Instructor in:
- Quality Management
- Risk Management
- Cost Management
- Time Management
- HR Management
- RIMAC Transformation Program -ECM Project (In Peru) - From Apr 14 till Now
- AUB Development Project (In Egypt) - From Nov 11 till Feb 12
- CIB Development Project (In Egypt) - Form Dec 10 till Oct 11
- AT&T POC (R&D) Project (In USA) - From Apr 10 till Dec
TRW Quality Audit Project (Offshore with England and Germany) - From Jan 10 till Apr10
- PEFSS Kuwait Project (In Kuwait) - From Sep 09 till Dec 09
- Responsibilities:
- DOU & PCR development, also handling review and approval cycle.
- Handling on-boarding and off-boarding off-shore team.
- Planning, Tracking and control of project schedule.
- Reporting Issues on a Weekly basis and day to day basis.
- Documenting List of Features requested in the demo from wire-frames.
- Supporting team in requirement Management, traceability and prioritization.
- Dependency Management.
- Action Item Management.
- Handling communication with off-shore team
- Work with Program Manager in organizing Marketing Readiness Review.
- Conducting Demos for the marketing team.
In some projects:
- Some of the tasks expected form BA, one of them Requirement traceability and Management.
I preformed the role of a Strategy Consultant-Lean Six Sigma and worked with the customer to define Prototype process
- Leading a team who is working in process automation, asset management, predictive asset optimization and Watson IoT in in IBM CIC MEA.
- Work as a consultant in the Organization Change Management area to external and internal clients.
- Defining business development strategy for the team I am leading.
- Assessing demands and skills required in the market and guiding training and mobilization plan for the team to meet these demands.
- Supporting career progression for the team in IBM.
- Responsibilities:
- Tailor and deliver Lean coach training.
- Deliver W0 training for new comers in basic school.
- Coach Value Stream Managers in their projects.
- Conduct Brainstorming sessions on the organization level to identify potential lean projects.
- Contributions:
- Trained 11 Lean coaches during the Q1.
- Coached 4+ Lean projects.
- Develop and deliver Project Management training.
- Mentor and support PMs.
- Collecting PM best practices and shares it across all PMs.
- Arrange tools training, record training and share it for all PMs.
Responsibilities:
- Lead team of Process Improvement, Quality Assurance, Risk Managers, Metrics Analyst and Tools specialist.
- Approves GDC Egypt EPG plan and ORD document.
- Providing guidance to the PM/PMOs in identifying and managing risk as part of an engagement
- Conducting appropriate independent (of the engagement team) reviews of GDC projects
- Assisting the GDC Leadership in investigating and resolving troublesome engagements (potential or actual)
- Assisting & supporting the resolution of issues within our troubled projects
- Running the agreed Delivery Excellence cadence and ensuring that key issues are addressed and escalated as needed.
- Facilitating the organizational learning process & process change driven by issues and inefficiencies around our project environments.
- Support the implementation of GIC improvement goals, CMMI L5, Agile, Lean…etc.
- Work in Professional development of Consultants in Embedded department supporting external customers.
- Work as A Process Consultant for external customers.
- Mentor Project Managers.
- Mentor Quality Professionals
- Assist, consult and train proposal managers in estimation methods, techniques and tools.
- Assist, consult and train project managers in quantitative management tools and techniques, statistical management, analysis and conclusion.
- From 2005 till present, Assist, consult and train quality team in quantitative management tools and techniques, statistical management, analysis and conclusion to proper perform audit and reviews on these activities on the project level.
- Statistical analysis on projects data on the organization level.
Draw a histogram, Box-Plot, Scatter Plot, Matrix Plot, Probability Plot
Normality test
Correlation,
t- test, 2 variance test
Regression, Stepwise regression.
One-Way ANOVA
DOE, Factorial Design
Fit a distribution to selected data
Drawing X-MR charts
Main Effect Plots
Pareto chart
Run Chart
Sensitivity Analysis
- From 2006 till present, lead and/or Mentor six sigma implementation within the OID initiatives on the organization level and we completed three six sigma projects during this period and lots of project are still in the measure and analyze phase.
As MTL responsibility was to:
Write and improve Measurement & Analysis and Quantitative Project Management, procedures, checklists, forms and guidelines,
Participate in the improvement of other processes
Participate in the CMM assessments (internal & external).
Lead a group of measurement analysts in data collection, metrics calculation and baseline creation & analysis.
Report to Quality Manager & to Senior Management the analysis results.
As Estimation SME responsibility was to:
Assist and review the estimation artifacts of high risk and/or fixed price proposals.
Assist in creating estimation models for the different function within the organization.
As SQA responsibility was to:
Review on the Project Management Activities done for projects.
Review proposals sent to customer from the project management and business point of view.
In addition to plan SQA activities on the Organization Level.
Analyze Quality Assurance findings on the projects on the organization level and report to both Quality Manager and Senior Manager.
As SEPG member responsibility was to:
Write and improve Product and Process Quality Assurance, Verification (Peer Review), procedures, checklists, forms and guidelines.
Participate in the improvement of other processes
Participate in the CMM assessments (internal & external).
Developing TV shopping related application on setup-boxes as an R&D project using OpenTV platform
Modules Studied - Being a Leader - The Organization in a Strategic Context - Finance & Accounting for Managers - Market Perspectives - Innovation and Change - Business in Emerging Markets - Entrepreneurship and Innovation - Social Entrepreneurship Consultancy Project for an NGO "Income Generating Activity for Qademoon"
Certified Six Sigma Black Belt
Graduation Degree: Very Good (84.5%). Graduation Project: psycho-physiological Experiments & statistical package. Graduation Project Degree: Distinction.