Director
FH Insights
Total years of experience :19 years, 4 Months
• Training delivery in
Communications
Presentation Skills
Management and Leadership
Emotional Intelligence
Team Building
Conflict Resolution
Time Management
• Soft skills training course design
writing materials
designing workbooks
compiling customised training pogrammes
• Managing a team of sales and admin staff.
• Business Development activities from initial contact to sale
• Responsibility for all marketing activities in the business covering all conferences and exhibitions.
• Management responsibility for seven staff including IT, design and marketing.
• Total responsibility for all IT in the business, including hardware and software.
• Websites and digital marketing. Development of new websites and SEO and Adwords strategy.
• Responsible for building relationships with marketing partners and representing the company.
• As part of the project team, liaise with key supporters including ADTA, Emirates and EAD.
• Budget for the commercial activities of all conferences and exhibitions.
Union Square Software is the leading provider of Enterprise Portal solutions to the construction industry.
• Managed between three-five staff members at any one time. Set annual and quarterly objectives, coordinate activities with the rest of the team and decide bonus allocations.
• Determined marketing strategy each year, set budgets, justify spend and ensure under spend. Success analysis including complex cost per lead, cost per demo etc calculations.
• Managed partnerships with media, software companies and industry associations. Maximised value from these relationships and ensuring mutually beneficial relationships.
• Built relationships with clients, analysis of progress and change management strategies for the collateral generation and feedback to project management and client development.
• Managed and developed event portfolio of twenty annual seminars and several corporate events.
• Managed and trained business development staff (x6). Integrated marketing and sales through various techniques. Ensured the sales team fulfilled objectives and motivated the team.
• PR Management. Identifying opportunities for press coverage, interviewing clients, writing releases and engaging press contacts to gain coverage in the industry press.
• Worked with Managing Director and Commercial Director on ensuring the successful planning and execution of marketing campaigns
• Managed a series of events - marketed, drove attendance and ran the actual event.
• Coordinated a series of client entertainment activities including golf days and corporate dining events.
• Managed the companies travel requirements and managed the office.
Achieved a 1st grade for my dissertation study on the effect of knowledge management systems on companies growth. Undertook an indepth study into the success of several construction companies who had and had not implemented such software.