Senior Operations Manager
Al Oula Events & Management
Total years of experience :15 years, 11 Months
1- Responsible for budgeting, planning, organizing, delivering and executing events of a large scale from start to finish.
2- Drafting, preparing and writing operations and exhibition manuals.
3- Constructing floor plans, as well as monitoring both onsite and offsite activities, loading and offloading, etc.
4- Managing supplier relationships
5- Managing operational and administrative functions to ensure specific projects are delivered efficiently.
6- Providing leadership, motivation, direction and support to your team.
*Create marketing strategies that improve brand recognition, deliver consistent marketing messages, drive growth, and help attain business goals.
* Create and disseminate compelling content such as press releases, e- newsletters, customer reports, journal articles, white papers, etc.
* Establish and maintain relationships with media, industry influencers, strategic partners, and key customers
*Provide oversight for marketing team members who provide branding, advertising copy, graphic design, social media, content development, web publishing, photography, videography, and tradeshow facilitation
* Collaborate with Sales to develop lead generation and sales funnel progression
*Develop and manage marketing campaigns for all products
*SEO and SEM
* Serves as the subject matter expert and power-user of marketing
technology platforms
*Leads the selection, implementation and management of our digital
marketing technology ecosystem and associated vendors
* Works closely with vendors and helps support contract negotiations
related to marketing technologies/systems
*Leads all marketing initiatives involving the company’s marketing
systems, including internal training, enhancements / upgrades,
requirements definition, testing, reporting and project management.
* Helps ensure all marketing systems work in concert to provide reliable
data; implements data governance best practices and processes for maintaining marketing data
*Directing and managing events and operations team
*Development, production and delivery of projects from proposal right
up to delivery.
*Delivering events on time, within budget, that meet (and hopefully
exceed) expectations.
*Setting, communicating and maintaining timelines and priorities on
every project
*Communicating, maintaining and developing client relationships
*Managing supplier relationships
*Managing operational and administrative functions to ensure specific
projects are delivered efficiently
*Providing leadership, motivation, direction and support to your team
*Travelling to on site inspections and project managing events
*Being responsible for all project budgets from start to finish.
*Ensuring excellent customer service and quality delivery
*Experience in organizing large scale events internationally, namely in the Middle East - events, exhibition and conference experience (refer to Events section below).
*Experience with International Health and Safety standards with trade exhibition venues.
*Manage suppliers to maximise their service levels and maintain good working relations and ensure cost effectiveness.
*Responsible for site inspections and on-site management of key assigned events - including international events.
*Responsible for exhibitor, technical and service manuals.
*Plan, execute stand design approval.
*Security, Marshals, Housekeeping and temp staff briefing.
*Coordinate with the contractors and ensure job is completed and
delivered on time.
*Revise the floor plan and modify if needed on AutoCAD.
*Supervise the design and print banners, booth materials and interactive
content.
*Hold strong database and networking of industry and have excellent
relationships with event contractors.
*Prepare and present proposals as needed.
*Prepare delegate packs and promotional material.
*Knowledge of freight forwarding regulations.
*Understanding of on-line exhibitor manual software.
*Experience of floor plan management and optimisation.
*Experience in management, coaching and team development.
*Developed and lead implementation of dynamic and effective events, in alignment with clients’ needs.
*Directed and administered all Ideal Events operations including, but not limited to, revenue maximization initiatives, market development, negotiation of supplier services, budgeting and forecasting, department management, event staffing and event idea creation.
*Lead, monitored and developed events team performance to include, but not limited to, providing professional development and supervision.
*Developed detailed proposals, activation plans and budgets.
*Organised, lead and executed international and national events.
*Negotiated contracts and rates with all event related companies,
suppliers and vendors to control total company expenditure and meet
set budgets.
*Offered advice on creative and effective event ideas to create high
impact events.
*Developed, managed and adhered to assigned meetings and event
budgets.
*Managed the sales and marketing team.
*Developed sales and marketing plans and strategies.
*Met with existing clients and secured new clients to increase sales.
*Increased company revenue through exploring new markets
* Prepare and present proposals as needed.
* Sale and Marketing of the company's Products
* Prepare and present proposals as needed.
* Prepare delegate packs and promotional material.
* Knowledge of freight forwarding regulations.
* Understanding of on-line exhibitor manual software.
* Responsible for exhibitor, technical and service manuals.