System Support Specialist
Ajman University
Total years of experience :19 years, 6 Months
Evaluates system potential by testing compatibility of new programs with existing programs.
Evaluates expansions or enhancements by studying workload and capacity of computer system.
Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.
Maximizes use of hardware and software by training users; interpreting instructions, answering questions.
Prepares reference for users by writing operating instructions.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications.
Contributes to team effort by accomplishing related results as needed.
Software packages installation/configuration of computers as per each department needs.
Manage and control all the software used in the company (distributing some applications to clients, avoid some software that stored in the network to be available to the clients).
Second level troubleshooting for some critical cases.
Involved in the installation & maintenance of the computers
Handling the network with all their connectivity & server
administration using Windows 2000 Server
Maintenance of computer network, web administration
field equipment
Responsible for designing, coding, implementation and
maintenance of application system
Software design and development, including integration of
existing and future systems
Software testing and Quality Control
Responsible for all installation & maintenance of the
computers
Handling the network with all their connectivity & server
administration using Windows 2000 Server
Responsible for the Maintenance of computer network,
web administration and field equipment
Responsible for designing, coding, implementation and
maintenance of application system
Documentation of all work, including specifications, users
manuals, flowcharts, and technical documentation
Instruct students in the general maintenance of Hardware
& Software courses
Assisted the professor during weekly course laboratory
sessions
Proof read and refined homework assignments handed in
class
Clarify starting point and next steps
Debugging and testing