Hossam Amin Elmahdy

 Plan and execute software development for broad range of functions to a variety of educational institutes.
 Manage all aspects of business and project development from initial scoping through strategic and planning to final testing and delivery.
 Deliver software engineering and development services for SaaS multi-tenant architecture hosted on the cloud.
 Coordinate with Sales and Marketing for the software through the digital marketing using SEO and advertising.
 Project - School Management Software and LMS: https://www.edu-happy.com

 Reported to the General Manager to generate the annual target revenue through selling IT System Integration Solutions across the Kingdom

 Reports to VP - Professional Services.
 Achieved Targets starting from $5M, $8M, $13M to $15M.
 Total selling of $35M in 2012 for Outsourcing projects, Managed Services, Business Transformation, Training, Support, and Enterprise Solutions Implementation.
 Developed a strong Pipeline in the PS Sales with more than $200M in 2012.
 Achieved more than 160% growth in Security sector (MOI) revenue in three years (2010 - 2012).
 Leads the practices teams and Presales consultants throughout the Government tenders bidding process which covers: Proposals creation, PnL, Proposal submission, Proposal clarifications, prices negotiations and PO Awards, building and managing consortium of different partners / subcontractors, and communicating with vendors to get the best solutions with best prices..
 Creates and maintains compelling Value Propositions of SBM and its partners to be presented to the customers
 Providing accurate and timely management information and revenue forecasts.
 Ensuring high levels of customer satisfaction within the territory.
 Set objectives and review the performance of the team members and take action to ensure targets are met and individuals are developed.
 Monitor and review sales forecasts, activities and close plans ensuring corrective action is taken as necessary.

Highlights:
• Responsible for supervising and directing over 30+ project staff in managing over 50 projects within the General Business Unit worth nearly $ 50 Millions including government and healthcare projects.
Responsibilities:
• Evaluating and identifying organizational requirements and business needs to establish operating procedural standards and recommend long range strategic plans utilizing IT information systems and technologies.
• Leading a team of consultants to assess program and project management competencies and providing recommendations for improvements and facilitate process transformation.
• Liaising and negotiating with vendors, subcontractors and partners on issues pertaining to project contracts and entering into short form agreement (SFA).
• In charge of the financial management and budgeting of the projects, administering and tracking project accounts and managing the finances for vendor payment and invoices.
• Developing customer base in the defined territory, establishing and maintaining current and potential client relationships, preparing and delivering sales presentations to new and existing customers to sell new promotions.
Major projects Successfully Implemented:
• Systems Integration. - Public Pension Agency - $ 6M
• HIS Implementation Phase I - King Fahad Medical City - $1M
• Application Development & Deployment - King Fahad Specialist Hospital - $1.3M
• Border Control backup System - Ministry of Interior - $2M
• CRO WIS Program - Saudi British Bank - $2M
• Alfansi Revamp - Banque Saudi Fransi - $2M
Projects in the execution phase:
• Systems Integration - King Khaled Eye Specialist Hospital - $9M
• HIS Implementation Phase II - King Fahad Medical City - $2M
• 150 PHC - Ministry of Health - $22M

Responsibilities:
• Reporting directly to the Country Delivery Manager responsible for managing, supervising and directing IT PMO staff in dealing with project planning, management and control.
• Liaised with various departments and other members of the technical team in developing and implementing standard program management tools.
• Coordinated long term strategic plans involving use of IT information systems and technology to meet business needs.
• Interfaced with various customers and partners at the technical level and proposed viable solutions in real time during customer meetings.
• Developed methodology and processes necessary for the PMO to track, plan and execute projects.
• Participated in customer calls and events as necessary to promote sales and technical deployments with high level of professional presentation skills.
• Guided and mentored project managers in developing project execution plan and supervised and evaluated the same for further improvements or modifications.
• Planned and developed the billing plan as per set revenues and executed the same to achieve targets.
•Conducted formal quarterly audits for all projects in progress and prepared proper documentations for external and internal auditors and presented the same with detailed analytical reports to the senior management.

Highlights:
• Conceptualized, developed and implemented a software application to manage the client's programs and track project milestones for Pac Group, an American automotive company.
Responsibilities:
• As senior project manager reporting directly to CEO, responsible for managing the projects from conceptualization through development to implementation.
• Directed a crack team of qualified IT professionals in coordinating and managing all project related issues right from site preparation, facility and environmental issues.
• Coordinated the day to day execution of all projects by monitoring and synchronizing work performance of IT and technical staff.
• Acted as liaison between the technical team, IT and the vendors and contractors on all issues pertaining to IT and non IT projects.
•Liaised with clients, contractors and suppliers to ensure a streamlined, time and cost effective as well as high and low end IT systems for corporate client segment.
• Worked closely with all levels of end users and external specialized consultants and vendors to prototype possible approaches to problems and implement corrective solution.
• Prepared, developed and oversaw project proposals and budgets, recommended and put up for approval to senior management.
• Ensured projects meet requirements, quality standards and adhere to budgets and time frames.
• Served as a single point of contact for all project information and assisted in project development, schedules and implementation.
• Cooperated and coordinated with all departments to create a comprehensive master schedule and plan for the project. Facilitated project logistics such as travel, accommodation etc.
• Administered and tracked project accounts and actively involved in managing client relationships at all levels.

Responsibilities:
• Coordinated and worked along with the presales managers to prepare technical proposals and designed solution architecture to respond to RFP.
• Planned and executed pre and post sales plans and devised technical awareness campaign strategies to drive business.
• Liaised and coordinated with the account managers in meeting clients to provide technical consultancy.
• Interacted with client representatives to understand specific requirements, requisitioned necessary equipments and trained client service personnel.
• Conducted product overview presentation to the clients and consultants with emphasis on the new products and product USPs and real time demonstration.
• Offered superior client service and ensured total customer satisfaction by coordinating the various departments of the company.

Highlights:
Successfully conceptualized, planned, developed and implemented a number of projects for Portals, Online Shopping, E-Services, Heritage, Industries & Consultancy.
Responsibilities:
• Conceptualized, developed and monitored the execution of all projects right from the preparation of technical specifications unto final commissioning.
• Monitored and managed the day to day operations of the project including the development of short and long term goals and objectives.
• Prepared budget proposals and monitored the project activities and expenditures to ensure cost effectiveness.
• Effectively managed resources and deliverables through all phases of the project development life cycle from design to final acceptance.
• Coordinated and directed the work performance of team members to prioritize requirements and ensured that project activities meet deadlines and quality standards.
• Liaised and coordinated with internal and external regarding their requirements and project specifications so as to reassess project proposals and budgets.
• Supervised the preparation of layouts, worked out the technicalities and coordinated with the technical office to secure requisite approvals and execute documentation.
• Prepared written high quality reports and presentations for management and customer review.
• Identified and resolved technical issues and designed and delivered customized implementations to meet specific customer needs. Offered superior client service and ensured total customer satisfaction.

Other Relevant experiences:
• 1996 - 1997 - Systems Administrator - Workd Net - Cairo, Egypt
• 1995 - 1996 - Customer Support - North Africa - Cairo, Egypt

Achieved Diploma degree in Software Development SSDP in affiliation with Nottingham University, UK

System Administrator

Customer Support