Hossam Mohamed, منسق ميداني

Hossam Mohamed

منسق ميداني

فاروق و مأمون تمر

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Managment
Experience
18 years, 8 Months

Share My Profile

Block User


Work Experience

Total years of experience :18 years, 8 Months

منسق ميداني at فاروق و مأمون تمر
  • Saudi Arabia - Jeddah
  • My current job since April 2013

Oversee and review all aspects of fieldwork on a daily basis
 Supervise team supervisors and field workers on a daily basis
 Establish timeframe for field work
 Resolve administrative issues relating to travel, accommodation, behaviors of field teams, security issues etc. through appropriate channels
 Oversee the shipment of samples
 Troubleshoot any problems with fieldwork

Training and Development Coordinator at مجمودعة الدار البيضاء للفنادق
  • Saudi Arabia - Jeddah
  • April 2012 to April 2013

1.Plan, develop and implement strategy for staff training and development, establish and maintain appropriate systems for measuring necessary aspects of staff training and development
2.Monitor, measure and report on staff training and development plans and achievements within agreed formats and timescales
3.Manage and develop direct reporting staff
4.Manage and control departmental expenditure within agreed budgets

call center agent & Trainer at raya contact center
  • Egypt - Cairo
  • November 2011 to February 2012

Receive and handle the customers concerns and solve their problems till reach their totally satisfaction.

موظف خدمة عملاء at Vodafone Egypt - Ecco Outsourcing
  • Egypt - Cairo
  • June 2011 to October 2011

الرد على استفسارات العملاء و متابعة مشكلاتهم الخاصة بخطوط التليفون المحمول الخاصة بشركة فودافون مصر و التأكد من ان هذه المشكلات قد تم حلها و الوصول الى الرضاء التام للعميل

مسئول تسويق at المصرية السعودية لخدمات المعمار
  • Egypt - Cairo
  • January 2010 to November 2010

• Support the company’s archive function by archiving relevant marketing material.
• Assist with the implementation of the marketing strategy with specific objectives and targets as agreed.
• Manage and maintain positive relationships with venue staff and media partners, to support the overall marketing objectives of company both externally and internally.
• Supply sufficient information to the marketing manager to enable effective budgetary control of specific areas of activity.
• Maintain liaison with external and internal suppliers, assisting in commissioning and delivery of marketing material.

محصل at سوانكو للخدمات البتروليه
  • Other
  • February 2008 to February 2010

متابعة الفواتير و المتأخرات لدي العملاء و متابعة جميع العمليات البنكية من ايداعات و سحب و تحويلات

Tour Operator at Amigo Tours
  • Egypt
  • March 2005 to January 2007

اعداد البرامج السياحية و مراقبة الاداء في تطبيق هذه البرامج

موظف استقبال at فندق نوبا نيل أسوان
  • Egypt
  • January 2003 to January 2004

أستقبال و تسكين الافواج السياحية و الحرص على اختيار الغرفة المناسبة لكل مجموعة مع الاخذ في الاعتبار امكانيات الفندق.

Education

Bachelor's degree, Managment
  • at Worker University
  • July 2006

Specialties & Skills

Training New Employees
Customer Service
Training
Training Of Staff
مدرب تنمية بشرية
مدرب لغة انجليزية

Languages

Arabic
Expert
English
Expert

Memberships

جمعية رسالة للاعمال الخيرية
  • متطوع مسئول
  • August 2009

Training and Certifications

Training of Trainers Diploma (Certificate)
Date Attended:
October 2012
Valid Until:
October 2012
ISO 10001: 2007 Awareness Training (Certificate)
Date Attended:
July 2012
Valid Until:
July 2012
(Certificate)
Date Attended:
July 2010
Valid Until:
July 2010
English (Certificate)
Date Attended:
March 2006
Valid Until:
June 2006
(Certificate)
Date Attended:
January 2012
Valid Until:
January 2012
ISO 9001: 2008 Quality Management System Internal Auditor (Certificate)
Date Attended:
July 2012
Valid Until:
July 2012