حسام بالجديد

• Extract, clean, and transform data from multiple sources (databases, APIs, flat files) to ensure reporting accuracy.
• Develop interactive dashboards and reports in Power BI and Excel, supporting data-driven decision-making.
• Automate data pipelines and workflows using Power Query and Power Automate, reducing manual work by 60%.
• Perform data mining and statistical analysis to identify patterns, trends, and business opportunities.
• Define and monitor KPIs to optimize business performance and operational efficiency.
• Integrated CRM platforms (Salesforce, Zendesk, Akio, etc.) with reporting pipelines to centralize customer data.
• Automated lead tracking and ticket metrics reporting from CRM tools into Power BI dashboards.
• Collaborate with cross-functional teams to improve data governance and reporting practices.
• Conduct ad-hoc data analysis to solve specific business challenges.
• Provide training and support to business users on dashboards, encouraging a data-driven culture.

• Collected and analyzed production data to enhance line efficiency and reduce downtime.
• Built real-time Power BI dashboards to track output, waste, and machine performance.
• Conducted root cause analysis on production anomalies, recommending corrective actions.
• Partnered with production teams to implement process improvements.
• Automated daily reporting workflows using Excel and Power Query, increasing reporting speed and accuracy.

• Supported scheduling and coordination of daily production runs to meet demand.
• Tracked raw material consumption and inventory levels, improving supply planning accuracy.
• Created weekly and monthly reports using Excel and internal ERP tools.
• Participated in continuous improvement projects to reduce waste and boost productivity.
• Collaborated with logistics and warehouse teams to streamline material flow.