Assistant Manager HR
Alfardan Medical with Northwestern Medicine
Total years of experience :9 years, 6 Months
-Managing the day-to-day HR operations to ensure that no bottlenecks exist in terms of service delays.
-Assisting Management with Policy/Program Design & Delivery.
-Ensuring implementation of policies/processes/programs, across companies.
-Following up with operations to ensure level of service is meeting or exceeding expectations.
Managing HR programs, with guidance from Management.
-Overseeing all aspects of systems - Ensures that systems are being used vs. manual transactions.
-Conducting a continuing study of all Human Resources policies, programs, and practices to keep management informed of new developments.
-Establishing HR departmental measurements that support the accomplishment of the company's strategic goals.
-Managing the preparation and maintenance of such reports as are necessary to carry out the functions of the department.
Promote and maintain the company’s corporate culture.
Communicate to and advise employees on the company’s human resource policies, procedures, standards, in addition to local labor laws, and other government regulations.
Participate in the recruitment process following the company’s standardized recruitment policy and SOP: post jobs, review and match applications/resumes/CVs with job requirements, conduct phone screening and interviews, document feedback, perform reference check and communicate the feedback to Hiring Managers.
Coordinate the onboarding program of all new joiners and provide company orientation.
Handle organizational exit process.
Support in the implementation of the company’s Performance Management System.
Support in developing, modifying and evaluating training and development programs.
Assist HR manager in conducting a detailed local salary survey, analyzing data and suggesting improvements.
Coordinate health, life, and work accident insurance enrollments and communicate with service providers concerning routine administration of program.
Maintain an effective employee record management, electronic archiving system, organization charts and HR reports.
Follow up on all legal issues related to employment records and employees.
Support HR Manager in investigating and resolving day-to-day employee relation challenges.
Maintain the employee handbook with updated laws and regulations, internal memos and other pertinent information, as needed.
Prepare salary certificates and employment letters for employees.
Ensure attendance policy is respected by everyone and take appropriate action where needed.
Manage and track all employee disciplinary action.
Maintain data integrity on all the company’s systems, forms, and reports.
Manage a team to handle all HR &Payroll aspects for more than 3000 employees.
Identify HR issues / problems which are obstacles to the company’s progress and development and give solutions through preparation and development of comprehensive company policies and procedures that are realistic & synchronized with the global HR practice and supports the company’s objectives
Arrange settlements for employees (EOS, Annual)
Ensure fast processing and time deliverable payroll transactions
Ensure proper workflow as part of my tasks within the HR department
Arrange necessary preparation for new employees such as employment contract, accommodation and transportation prior to their arrival; explanation of the contract contents, acquire signature for the contract and other related duties to ensure that new employees are properly received and established.
Organize, maintain, update and safeguard personnel’s data and records to ensure accurate / complete reference and records when needed while also ensuring safety and confidentiality.
Provide assistance to employees by arranging requests such as Certificate of Employment, No Objection Letters, Salary Certificates, Letter to Banks, Letter to Embassy, Petrol Cards, admission to driving school and other requests / concerns related to HR to ensure that employees are supported in their personal or career development.
Facilitate leave applications of the personnel, establish leave plan, arrangement for necessary preparations after approval such as: checking validity of personnel’s RP, requesting for tickets, compliance of the clearance form, exit permits and forwarding of approved leave for settlements.
Prepare letters to be issued to personnel such as warning/deduction/dismissal letters to enforce disciplinary measures; amendment to contract to reward deserving employees and letter of information/advice to government offices.
Introduce new joiners to the HR and Payroll procedures
Handle banking information and cash advances for new joiners
Arrange bank account opening to all employees.
Maintain monthly & yearly reports that can aid the management in making key decisions -Demonstrate & implement new projects/ innovative ideas that reflect positively on HR activities
Responsible for acquiring, checking, entering, and reviewing staff timesheets and monitoring of the site attendance through BIOSTAR system and ARS
Ensure that all time sheets and biometric attendance are entered correctly in the clock card -Ensure that sick leaves are supported with medical certificates with no exceptions
Maintain direct contact with timekeepers and site secretaries to ensure appropriate solutions are provided when needed