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Huda Osman

EXECUTIVE SECRETARY

Location:
Saudi Arabia - Riyadh
Education:
Master's degree, Business And Marketing
Experience:
8 years, 11 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  8 Years, 11 Months   

March 2021 To July 2021

EXECUTIVE SECRETARY

at Abu Alfadil United Company
Location : Sudan - Khartoum
-Prepared and reviewed all incoming correspondence for the manager's signature.
-Managed and reviewed filing and office systems.
-Organized and updated schedules for executives.
-Promoted team productivity by keeping supplies organized and well-stocked.
-Handled logistics, catering, workshops, and agendas for meeting and event planning.
-Organized logistics and materials for each meeting, arranged spaces, and took detailed notes.
-Updated executives on changing business needs by thoroughly documenting internal and client meetings.
April 2017 To March 2021

ADMINISTRATIVE EXECUTIVE

at Ahfad University for Women
Location : Sudan - Khartoum
-Project assistant in the collaboration between Ahfad University for Women and the American University in Beirut.
-Responsible for planning, organizing, and managing the day-to-day administrative activities of the program and ensuring compliance with all internal and external policies and procedures.
-Prepared and reviewed all incoming correspondence for the project manager's signature.
-Managed and reviewed filing and office systems.
-Coordinated events and worked on projects.
-Delivered top-notch administrative support to office staff, promoting excellence in office operations.
-Worked with clients to effectively plan and coordinate logistics for projects.
-Collected data, input records, and protected electronic files. Answered a high volume of phonecalls and email inquiries.
-Organized logistics and materials for each meeting, arranged spaces, and took detailed notes for later dissemination to key stakeholders.
-Prepared and reviewed all incoming correspondence for the director's signature.
-Developed detailed standards of procedures for shareholders and time schedules.
- Supported the President in maintaining the schedule, proofreading documentation, and executing special projects
February 2015 To March 2017

ADMINISTRATIVE ASSISTANT

at Ahfad University for Women
Location : Sudan - Khartoum
-Analyze and report on the performance of the student's data.
-Monitored supervisor's work (student's Thesis) calendar and scheduled appointments.
-Organized weekly staff meetings and logged minutes for university records.
- Aided Directors in meeting deadlines, scheduling meetings, and resolving pressing issues.
- Organized and prepared the workshops and counties courses.
-Students traveling (Trip).
- Solve the problems of the students.
-Give the students the information needed at any time.
-Prepares the results of the students and presents them to directors.
October 2013 To January 2015

EXECUTIVE SECRETARY

at Al-Amjad steel factory
Location : Sudan - Khartoum
-Sales and Productions reporting.
-Updated executives on changing business needs by thoroughly documenting internal.
-Organized and updated schedules for executives.
-Responded to emails and other correspondence to facilitate communication and enhance business processes.
-Created and managed office systems to efficiently deal with documentation.
-Posted open positions both internally and externally, and contacted outside staffing agencies
to recruit for open positions.
-Assisted via recruitment search committee with hiring, screening candidates, and coordinating interviews.
- Prepared and reviewed all incoming correspondence for the manager's signature.
March 2011 To March 2012

CUSTOMER SERVICES AGENT

at Sudanese Telecommunication Company (Zain -Sudan)
Location : Sudan - Khartoum
-Contact Agent (Answer calls).
-Marketing Services and products to customers.
- Responded promptly to customer questions to improve customer loyalty and satisfaction.
-Utilized computer to handle high incoming call volumes.
-Passed customer feedback to sales or product teams to make improvements on company offerings.
- Handled customer complaints, providing appropriate solutions and recommending alternatives

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
April 2017

Master's degree, Business And Marketing

at Ahfad University For Women
Location : Sudan - Omdurman
April 2009

Bachelor's degree, Business Administration

at Ahfad University For Women
Location : Sudan - Khartoum
Grade: Good

Specialties & Skills

Teamwork

Customer Services

Microsoft Programs (Word, Excel, PowerPoint, Access, etc...)

Project Management

Follow up

Social Media

Communication

Customer Relationship Management.

Market Research

microsoft powerpoint

problem solving

Management

Microsoft Office

Administration

Customer Service

Employee Relations

Human Resources

Office Administration

Office Management

Marketing

Office Work

Administrative Organisation

Business administration

Follow Up

Microsoft CRM

Administration

Executive Secretary

Customer Service

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Digital Marketing ( Training )

E-Marketing Company
March 2017 (18 hours)

accounting ( Training )

in Mustafa Salim training center
April 2012

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