HR Expert
Stc Solutions
Total years of experience :12 years, 3 Months
Collaborated with top management & staff in defining long term & annual plans while liaising with executive leadership for
developing the people sector strategy CARE to align with stc business strategy DARE
▪ Evaluated HR programs & processes to measure impact and improve efficiencies Remained instrumental in customizing & aligning
HR policy & procedures to business requirements and organizational strategic directives; assisted in resolving administrative
problems
▪ Established & maintained companywide wellbeing program
▪ Collaborated with top management & staff in defining program to improve the stc engagement score Hi STC
▪ Monitor the scorecards of the GM and Director to ensure meeting milestones and targets as planned.
Major Achievements:
⎯ Played key role in enhancing sick leave percentage which result in cost saving of 1.2 million
⎯ Manage and lead the balanced score cards for the GM which result in 100% completion
⎯ Successfully managed employee engagement initiatives with 100% completion which result in increase the Hi STC points
Responsibilities:
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- Adeptly aligning strategies with available resources to support organization’s mission and demonstrating strong commitment to personal learning and development as well as exploring & expanding strategic opportunities for impact
- Successfully designing job profiles to match talent with job and clients’ requirements and accelerate selection processes by utilizing behavioral, cognitive and emotional intelligence assessment techniques
- Carefully identifying gaps, performing job and task analysis, evaluating talent & presenting candidates to internal consultants with significant details of individual strengths & abilities. Designing & implementing on-boarding, leadership development and succession planning programs while exploring and directing needs analysis at individual, department & branch level
- Enabling various departments to maximize their efficiency & achieve organizational goals through appropriate utilization of consultative approach and negotiation skills with C-level professionals & administrators, sales & IT professionals, and motivation techniques with faculty and staff; performing solution selling practices to accelerate tangible ROI
Major Achievements:
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- Efficiently led high volume recruitment initiatives for entire district and successfully increased recruitment channels by 25% while reducing cost per hire by 12%
- Improved recruitment process by reducing average time to fill vacancies by 8% and failure rate of new hires by 4%
- Perceptively modified employees’ objectives, targets and commission terms resulting in 15% increase in ROI
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Responsibilities:
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- Competently developed & managed recruiting, interviewing, hiring and onboarding process. Initiated & designed orientation program in both Arabic & English languages to provide organizational structure & overall perspective to new hires
- Adeptly handled succession planning & professional development program for critical positions & conducted follow-up program; supported key talent management activities including talent reviews facilitation & identification of top talent calibration etc.
- Designed and delivered soft skills development programs in conjunction with the business. Identified development opportunities to support high potential talent. Mentored, motivated and coached peers & colleagues where & when required
- Re-engineered & streamlined HR infrastructure & transitioned operations to shared services center; facilitated process for leaders to increase functional performance. Proactively & impartially addressed and managed employee relations issues
- Successfully conducted engagement survey, route cause analysis and facilitated engagement feedback action planning; refined action planning processes. Recommended new approaches & policies to enhance employee competence & productivity
- Effectively influenced senior leaders & key stakeholders at all levels in designing & delivering OD programs and initiatives concerning leadership, D&I, culture and change management
Major Achievements:
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- Initiated revision of outdated employee handbook and developed 15 new HR policies and procedures
- Competently conducted Online Employee Satisfaction Survey (ESS), interpreted results & proposed recommended action plan that significantly improved by 11% within 2 years
- Managed & lead corporate recruiting team of 02 employees responsible for annual placement of 250 corporate positions
- Successfully managed employee development project with 91% participation rate
Responsibilities:
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- Facilitated training focused on leadership, employee onboarding and training effectiveness while considering costs of planned programs
- Developed and analyzed metrics to assess needs and impact of training programs keeping them within budgets and assessing return on investment of all training and development plans
- Competently developed training & development programs, in alignment with company's requirements & future plans, to increase individual and organization performance and provide external / internal customers with high competencies and skills development standards; effectively controlled & followed-up them
Major Achievements:
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- Successfully designed & implemented career growth program for internal staff for a smooth transition to the managerial level career path. Program resulted in 350, 000 savings in recruiting cost
•Plan, implement and monitor training and development activities throughout SRMC Sites with responsibility for identifying training needs, recommending the appropriate mix and emphasis of training activities to improve organization effectiveness, and implementing agreed-on training plan.
Main Duties:
•Provides expertise and professional advice to SRMC on training and development issues to ensure the definition and implementation of effective program activities that support the achievement of the SRMC’s goals and objectives.
•Managing the E-learning Centre for the company.
•Formulates training outlines and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops to ensure that the training is guided by performance.
•Coordinates or performs administrative functions necessary to deliver and document training programs.
•Keep abreast with the latest methodologies and associated technologies to be used for learning and training development programs.
•Utilize effectively the facilities of SRMC training center by sourcing, evaluating, selecting and monitoring SRMC in-house training and ensure their compliance with SRMC’s requirements and quality standards.
•Keep updated with the latest technical and industrial skills training trends and practices and recommend improvements to the training process
•Prepares regular reports data, on training activities and budget inputs for training activities for future reference and senior management review.
•Handling performance appraisal process
•Conduct performance appraisal analysis by developing complex report to demonistrate performance appraisal normal distribution .
•Provide recommendations to enhance the the performance appraisal system.
Responsibilities:
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- Efficiently developed and maintained strategic database of priority and consolidated candidates and conducted preliminary orientation to freshly hired staff; reviewed and updated job description.
- Adeptly created new compensation structure to increase employees’ morale and improve performance
- Performed as a liaison between management and employees by handling questions, administering contracts and helping resolve work-related issues to foster positive environment; ensured department complies with all recruitment laws and regulations
Responsibilities:
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- Supported end of year processes, including compensation planning, talent calibration, performance review and assisted with data collection
- Ensured compliance and consistency on all pre-hire and on-boarding requirements and assisted in payroll processing as required
- Maintained corporate contacts with multinationals and industry and proactively built and nurtured successful relationships with clients
Scholarship from the government of Saudi Arabia 2007
