IT Specialist
American International School
Total years of experience :28 years, 0 Months
Established IT Policy and Procedures to support operations.
Implemented a Help Desk application and define process to support operations.
Provided guidelines for the administration of information technology assets and resources within the business
Planning, coordinate and implement projects to improve production processes, Coordinate logistic fleet control and all related to maintenance. Handle improvement projects in infrastructure, systems and telecommunications
Manage Operations and Post Sales Services, meeting the goals set by “ General Motors Venezolana”, and
Company General Director. Direct Reports: Services Manager, Body Shop Manager and Logistic Coordinator.
Manage several ISO 27000 Certifications project to different clients. • Provision of support for interagency interoperability achievement on the base of international standards and regulations application. • Analysis of information needs and design architecture optimized to deliver services • Management regional projects of IS audit, IT-strategy preparation to ISO 27001 certification • Elaboration of recommendations for improvement of the organizational, functional IT System Secure process. • Provision of support for interagency interoperability achievement on the base of international standards and regulations. • Assess the readiness for implementation of IT Service Management System • Design a framework for the IT Service Management System • Train the project team members for general understanding of the standard for IT (ISMS)
Management / Operations:
• Manage all IT operations for multiple geographic sites.
• Work in conjunction with senior management and key stakeholders in EU to align organizational objectives with leveraged technology solutions.
• Negotiate and direct all IT purchasing, including project specific hardware/software.
• Total realized savings driven by system-wide project initiatives.
• Major upgrades of: Engineering, Research, Office support computing infrastructure and software, VMWareTM vSphere ImplementTM.
• Personnel/Service/System Realignment - applied innovative cost-saving business model
• Backup System Replacement / Deployment.
Security:
• Produced system-wide security policies including: SSH, VPN, network and remote access.
• Antivirus/Antispyware/Intrusion Prevention Implementation.
• Implement SQL Server Database Clustering.
• User Authentication and Federal security compliance Initiatives.
• Implement, test and improve Disaster Recovery Plan.
Supervisory/Leadership Experience:
• Manage full time IT staff as well as on site contract support personnel.
• Develop team leader to different teamwork
Management
• Development E-Commerce, E-Business (B2B and B2C) Main functions
• Coordinating and Controlling Development projects in the area of E-Business, Dealers and Suppliers related to using the Internet as a technological basis for the business relationship,
• Focusing efforts on cost reduction and process automation.
• Complete automation of processes involving network Dealership and Distributors for Venezuela, Colombia and Ecuador emphasizing agility, cost reduction and generation Profit in modules Parts, Vehicle Sales, Warranty Manager and Accounting.
Database Administrator
• Implement Oracle Data-WareHouse in order to create a Data CUBE,
• Use Oracle Tools to generate automatic reports.
• Migrate Oracle Application and Database to new Releases.
• Development Oracle Application using JAVA and JDeveloper.
• Analyze Ford Motor Colombia and Ecuador process.
• Create a new point of view about process related with distribution and sales.
• Implement Oracle Data-Warehouse with directs reports,
• Use Oracle Tools to generate front-end reports.
• Development Oracle Application using JAVA and JDeveloper.
System engineers carry out a variety of tasks. Their jobs require a combination of abilities, including system design and analysis as well as communication, mathematical and business skills. These professionals work with data and project managers to understand systems and consult with customers to determine their needs. They implement new systems, correct software errors in existing systems and improve performance through hardware upgrades. Systems engineers may also prepare progress and specifications reports, maintain their departments' inventory and oversee payroll.