Sales Supervisor
HG Travel
Total years of experience :14 years, 9 Months
. Promote the package to tour to a wide variety of Turkish
Airlines' routs.
. Assist the Sales Manager in leading, directing and
motivating the sales team in order to achieve the overall
corporate sales objectives.
. Assist the Sales Manager in revising and implementing the
sales strategies plans.
. Assist the Sales Manager in generating sales opportunities
by identifying appropriate business targets.
. Assist the Sales Manager in providing a professional and
excellent level of customer service with existing and new
customers.
. Supervise the shift and Assist Sales Manager by
completing all assigned duties.
. Handle customer issues, resolution and communicate
escalated issues to the Sales Manager.
. Supervise Sales Representatives and assist with sales
representative questions, concerns and product/service
questions.
Hospitality Management Trainee - July, 2009 to Jan, 2010
The Palace The Old Town - The Address Hotels and Resorts -
Dubai UAE
Responsibilities: . Support the food and beverage service team including
cashiering, order taker, selling all the hotel product
especially in food and beverage, SPA and any other
facilities that can bring more revenue to the hotel.
. Handling the guest complaint, maintaining high
standards service,
. Cooperate with other department to build a good team
work.
. Report directly to the Manager.
Hospitality Management Trainee - Feb, 2009 to May, 2009
Legend Hotel Saigon - Vietnam
Responsibilities: . Support daily operations and assisting with the preparation of service, reports directly to the Manager.
Advanced Diploma in Hotel and Tourism Management BOX HILL INSTITUTE - MELBOURNE - AUSTRALIA 2007 - 2009
Agronomy Engineering Degree from Agriculture and Forestry University 2002 - 2006 VIietnam AGRICULTURE AND FORESTRY UNIVERSITY