Senior Human Resources Officer
King Hussien Business Park
Total years of experience :10 years, 0 Months
Responsible for the execution of HR activities in the
areas of compensation and benefits, recruitment,
selection and retention, training and development
and performance management
Develop and prepare an HR strategy, need analysis
enhancing overall company structure to cope with
King Hussein Business Park (KHBP) master plan.
Develop and implement job analysis process and
amend job descriptions and specifications.
Develop and implement training and development
plans according to departments KPIs, analyzing
training needs in conjunction with departmental
managers.
Conduct a development and implementation plan of
a performance incentive and scheme the performance management processes
Review, development and execution of HR policies
and programs within the area of assignment.
Provides support to employees in the interpretation
of HR policies and guidelines
Maintain updated HR Information System using
VOLT using proper documentation tools to ensure
employees personnel are accurate, captured, and
effectively managed
working closely with various departments, increasingly in a consultancy role, assisting line managers
to understand and implement policies and procedures
Promoting equality and diversity as part of the culture of the organization
Handling Insurance, Allowances, and Social Security
updates on monthly basis
Dealing with grievances and implementing disciplinary procedures insuring equity and adhering to
disciplinary matters dealing with grievances and
implementing disciplinary procedures
Prepare and amend HR budget.
Implement delegated HR function portfolio according to plan of action
Responsible for planning and scheduling of staff
meetings and MOM.
Conduct and revise HR activates reports according
to KHBP reporting system
Attending board of directors meeting and provide
progress reports on HR activates.
Responsible of all the communication with our
external outsourcing parties and Military Scholars
along with onboarding and off boarding processes.
Preparing and implement social committee activities
and plans, support events planning.
Apply HR open door policy and emphasize on HR
roles and best practices.
• Human Resource officer on CBSR4 project and CBP project in Amman and Zaarati Camp
• Responsible for all HR activities in the Camp for both employees (more than 85 Employee) and Syrian Volunteers (more than 270)
• Perform recruitment, Training and development, HR personal, and performance development processes and follow ups.
• Act as a focal point for Cash for work/Incentive based volunteers (Syrian referees) with UNHCR.
• Attend all basic needs and CFW -IBV workshops with UNHCR and other NGOs on monthly bases in Zaatari Camp.
• Responsible of CFW- IBV hiring process, contracts, Stipends and distributions process, as well as using RAIS module (UNHCR CFW _ IBV ) system check.
• Publishing posts, screening CVs, Scheduling Interviews by coordinating appointments with certain coordinators.
• Preparing all the official papers related to the hired staff such as (Authorization to hire, Job Offer, References, SAM and UN check, a test when needed).
• Prepare the on boarding and orientation process.
• Conduct training sessions for both staff and IB volunteers in camp such as code of conduct, IRD-UNHCR polices (child protection, PSEA, Human Trafficking), communication protocol, IBV Sops, and complaint mechanism.
• Prepare salaries updates which contain (Resigned / Terminated / Service contracts, New Hired, Unpaid Leaves, salaries changes).
• Follow up employees annual and sick leaves, and make sure all supporting documents are submitted.
• Check all -staff attendance before providing to Finance Department on a monthly basis.
• Ensure tracking of leave and absences and coordinate with Finance department to ensure accuracy of monthly payroll.
• Handling Insurance, Allowances, and Social Security updates on monthly basis
• Monitor staff performance and Evaluation process.
• Maintaining employee files.
• Ensure exit procedures are conducted for all staff as required.
• Issue and manage staff contracts, renewals, and extensions letters.
• Preparing official letters (employee certificate, experience letters, employee change status form, authorization of hiring ...etc.) And any other documents requested from the supervisor.
• Ensure adherence with company policies, tools, handbooks, guidelines and internal bylaw.
• Identify analyses and evaluate processes and gaps in the implementation of HR activities and make recommendations for improvement.
• Act as a member of Complaint Mechanism committee, for any staff or CFW compliant investigation and hearing session.
• Prepare Meeting minutes for any investigation and hearing session that involves staff.
• Implement HR strategies among all 4 branches, around 100 employees.
• Ensure adherence with company policies, tools, handbooks, guidelines and internal bylaw.
• Implement delegated support function portfolio according to plan of action.
• Identify analyses and evaluate processes and gaps in the implementation of HR activities and make recommendations for improvement.
• Control & checking attendance sheet of staff monthly report for salary payments and payroll tools.
• Implementing the recruitment process according to company recruitment budget and methods.
• Implement on boarding and off boarding process.
• Prepare Training strategies and Methods.
• Prepare Monthly payroll and share it with Finance.
• Responsible for following up on day to day activities such as cash collecting, HR activities, PR activities and All Section weekly reports in all branches.
• Ladies Section Supervisor and boxing Training leader
• prepare classes schedule and weekly training cycle
• Monitor and evaluate all ladies section staff as well as HR staff and front desk on quarterly basis.
• Monitor performance and attendance activities.
• Coordinate staff recruitment and selection process.
• Follow up with clients recruiting process until candidates join them
• Follow up with the candidates and work as a third party between the client and them
• Follow up on visa documents process with the concerned government institutions
• Contact new clients, arrange new orders, and transfer it to the Responsible team to work on.
• Follow up with teams to make sure the orders are fulfil within the time line.
• Explain the offer for the candidates and connivance them to sign when needed.
• Explain all the procedure and required document and charges
• Clear and close the undone rings between all parties.
To manage and enhance the existing commercial portfolio.
• Establish new relationships for Business, preparing the required
financial analysis as per procedures.
• Spread and analyses financial statements, documentation & postsanction
monitoring through periodic account review/renewal.
• Manage the existing portfolio to ensure establishment of appropriate
plans, recommend policy to maximize earnings.
• Develop and maintain strong working relations with all existing
clients at key levels to optimize the utilization of approved facilities.
• Conduct Meeting with Clients providing them with an overview
about the company new technology, and how it will increase their
profit and sales trend in general
Monitor performance and attendance activities.
• Coordinate staff recruitment and selection process.
• Develop and implement a human resources plan and personnel
policies and procedures.
• Work in coordination with the finance department on payments.
• Responsibility for the drivers and vehicle movement according to
the action plan.
• Attend the weekly management meeting and submitting reports.
• Coordinate with teams in event planning outside and inside the
company.
Contact the customers to inform them about new services, updates
and features also getting their feedback and opinions.
• Solving problems and give the correct solutions.
• Activating new services and updating required information’s.
• Worked as a Back Office representative during different campaigns.
• Dealing with different type of complains asses and take the
accurate action, while keeping up with customer.
Trainee for SW developer also asp.net for my graduation project
Business Administration concentration in HR management