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Ola Abu Al Roub, Regional HR Manager

Ola Abu Al Roub

Regional HR Manager·SquareOne Technologies (SQ1)

Jordan

Master's degree, MBA IN HR MANAGMENT

Work experience

Total years of experience: 11 years, 6 months

Regional HR Manager

December 2022 - Present

SquareOne Technologies (SQ1)

Amman, Jordan

December 2022 - Present

Responsible for developing and implementing HR strategies aligned with company objectives, overseeing talent acquisition and management, and fostering employee relations, and driving performance management initiatives. Ensures compliance with regional labour laws, manages compensation and benefits programs, and promotes employee engagement through various programs and activities. Focuses on continuous learning and development, ensuring a positive and inclusive work environment, while monitoring HR metrics to assess the effectiveness of HR initiatives and reporting to senior management
Company industry:
IT Services

HEAD OF HR

April 2022 - December 2022

Money For Finance (MFF)

Amman, Jordan

April 2022 - December 2022

Develop and prepare an HR strategy, need analysis to enhance overall company structure to cope with MFF strategy. Plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organizations mission and talent strategy.
Company industry:
Financial Services

HR SECTION HEAD

April 2019 - March 2022

Business Park Company

Amman, Jordan

April 2019 - March 2022

Responsible for the execution of HR activities in the areas of compensation and benefits, recruitment, selection and retention, training and development, and performance management and rewards strategies.
Company industry:
Real Estate

HUMAN RESOURCE OFFICER

February 2018 - March 2019

BLUMONT (IRD)

Amman, Jordan

February 2018 - March 2019

CBSR4 project 2018 and CBP project 2019 based in Zaatari Camp Responsible for all HR activities in the Camp for both employees (more than 85 Employees) and Syrian Volunteers (more than 260) Performed recruitment, training, and development, HR personnel, and performance development processes. Act as a focal point for Incentive-based volunteers (Syrian refugees) with UNHCR
Company industry:
Non-profit Organization

HUMAN RESOURCE SUPERVISOR

July 2017 - July 2018

Zero Size Gym

Amman, Jordan

July 2017 - July 2018

Starting up HR department, Implemented HR strategies among all 4 branches, with around 150 employees.
Company industry:
Sports & Outdoor Activities

HR Coordinator

December 2015 - March 2016

Al-Rowad Recruiting Company

Amman, Jordan

December 2015 - March 2016

• Monitor performance and attendance activities.
• Coordinate staff recruitment and selection process.
• Follow up with clients recruiting process until candidates join them
• Follow up with the candidates and work as a third party between the client and them
• Follow up on visa documents process with the concerned government institutions
• Contact new clients, arrange new orders, and transfer it to the Responsible team to work on.
• Follow up with teams to make sure the orders are fulfil within the time line.
• Explain the offer for the candidates and connivance them to sign when needed.
• Explain all the procedure and required document and charges
• Clear and close the undone rings between all parties.
Company industry:
Recruitment & Employee Placement Agency
Job role:
Human Resources and Recruitment

Relationship Manager

September 2013 - December 2013

adRoi

Amman, Jordan

September 2013 - December 2013

To manage and enhance the existing commercial portfolio.
• Establish new relationships for Business, preparing the required
financial analysis as per procedures.
• Spread and analyses financial statements, documentation & postsanction
monitoring through periodic account review/renewal.
• Manage the existing portfolio to ensure establishment of appropriate
plans, recommend policy to maximize earnings.
• Develop and maintain strong working relations with all existing
clients at key levels to optimize the utilization of approved facilities.
• Conduct Meeting with Clients providing them with an overview
about the company new technology, and how it will increase their
profit and sales trend in general
Company industry:
Advertising
Job role:
Management

HR -Social committee

April 2012 - October 2012

Extensya

Amman, Jordan

April 2012 - October 2012

Monitor performance and attendance activities.
• Coordinate staff recruitment and selection process.
• Develop and implement a human resources plan and personnel
policies and procedures.
• Work in coordination with the finance department on payments.
• Responsibility for the drivers and vehicle movement according to
the action plan.
• Attend the weekly management meeting and submitting reports.
• Coordinate with teams in event planning outside and inside the
company.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Human Resources and Recruitment

Customer service Representative

June 2011 - April 2012

Du

Amman, Jordan

June 2011 - April 2012

Contact the customers to inform them about new services, updates
and features also getting their feedback and opinions.
• Solving problems and give the correct solutions.
• Activating new services and updating required information’s.
• Worked as a Back Office representative during different campaigns.
• Dealing with different type of complains asses and take the
accurate action, while keeping up with customer.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

trainee

January 2010 - June 2010

Pioneers

Amman, Jordan

January 2010 - June 2010

Trainee for SW developer also asp.net for my graduation project
Company industry:
IT Services
Job role:
Information Technology

Education

German Jordanian University

January 2015

January 2015

Master's degree, MBA IN HR MANAGMENT

Jordan

Al-Ahliyya Amman University

January 2010

January 2010

Bachelor's degree, Software Engineering

Jordan

GPA (percentage): 79.3%

GPA (percentage): 79.3%

View attachment

Skills

HR Strategy
Expert
HR Strategy
Expert
HR Policies
Expert
HR Policies
Expert
Team Leadership
Expert
Team Leadership
Expert
Presentation Skills Coaching
Expert
Presentation Skills Coaching
Expert
Code of Conduct
Expert
Code of Conduct
Expert
EMPLOYEE ENGAGEMENT
Expert
EMPLOYEE ENGAGEMENT
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
PERFORMANCE MANAGEMENT
Expert
PERFORMANCE MANAGEMENT
Expert
TALENT ACQUISITION
Expert
TALENT ACQUISITION
Expert
EMPLOYEE RELATIONS
Expert
EMPLOYEE RELATIONS
Expert
COMPANY STRUCTURE
Intermediate
COMPANY STRUCTURE
Intermediate
BUSINESS WRITING
Intermediate
BUSINESS WRITING
Intermediate
CONFLICT MANAGEMENT
Intermediate
CONFLICT MANAGEMENT
Intermediate
INDICATORS
Intermediate
INDICATORS
Intermediate
LEARNING STRATEGIES
Intermediate
LEARNING STRATEGIES
Intermediate
Team Leadership
Expert
Team Leadership
Expert
Time Management
Intermediate
Time Management
Intermediate
Training and Development
Expert
Training and Development
Expert
Presentation Skills
Expert
Presentation Skills
Expert
Communication and negotiation Skills
Expert
Communication and negotiation Skills
Expert
Computer Skills (Excel, Word,PowerPoint, Outlook , and HR Programs)
Expert
Computer Skills (Excel, Word,PowerPoint, Outlook , and HR Programs)
Expert
Analytical Skills
Intermediate
Analytical Skills
Intermediate
Recruitment and interviewing techniques
Expert
Recruitment and interviewing techniques
Expert
Conflict Management and Problem Solving
Expert
Conflict Management and Problem Solving
Expert
HR Strategy
Expert
HR Strategy
Expert
HR Policies
Expert
HR Policies
Expert
Presentation Skills Coaching
Expert
Presentation Skills Coaching
Expert
Code of Conduct
Expert
Code of Conduct
Expert

Languages

English
Expert
Arabic
Expert
Turkish
Intermediate

Training and Certifications

Certifications
Vb.net - Sql server
Pioneers Training Center
Jan 2010 - Dec 2010
Training
Communication Skills
Du telecommunication Company
Jun 2012

Hobbies

  • Swimming
  • Reading
  • Painting and Drawing
  • Writing