OCC Station Controller
Flow Riyadh Metro (Alstom Transport)
Total years of experience :10 years, 6 Months
- Monitor, identify, document, and investigate any inconsistencies that affect the safety and security of Passengers, Employees, and facilities.
- Operation of the various computer-based customer information systems (SCADA, ISM, ICT, SMS).
- Provide full and timely information on the current train running and departures.
- Ensure announcements made via recorded announcement system and manually provide both routine train departure information and customer information at times of disruption or incident.
- Monitor the CCTV in the stations and rolling stock.
- Report any Customer Information faults to the Engineering and Fault Controller.
- Maintaining and updating the E log with all events during the shift.
Supervise all the daily activities of station staff and contractors in the passenger check in and boarding area, ticket office, waiting area, lost property, car park, baggage loading, vehicle loading and station control room. I am the shift /duty ‘landlord’ of a station and all persons working in a station are subject to my authority.
Ensuring that the station facilities are in a safe and good working order. Provide effective communications and information with internal and external parties. Produce the Test Case Reports. Attend the Hot De-Brief and take notes after every Test Case. Submitting the report to the Operations Readiness Manager.
1-Bid Pricing.
2-Setting project’s time line.
3-Handling the petty cash for all projects.
4-Attending meetings
5-Providing all necessary paperwork.
6-Contacting suppliers, getting quotations, asking for samples, getting the materials approved.
7-Reporting to the GM.
Development Department:
*Analyzing and studying of future plans for new projects
*Collecting and analyzing data
*Making weekly presentations and reports for the managements
*Working closely to purchasing and sales departments.
HR Department:
*Coordination with departments to identify their manpower needs
*Collecting and analyzing manpower data
*Followup recruitment procedures
*Preparations of Excel sheets to follow up recruitment procedures and employees' requests.
Two years program contains the following: 1- One year of extensive English 2- One year of Executive Secretary Program that was taught in English. 3- Two months of practical training which I did at the Saudi Post Office
