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Hussein El Husseini, Relationship Manager

Hussein El Husseini

Relationship Manager·National Bank of Oman

Lebanon

High school or equivalent, electronic computer programming

Work experience

Total years of experience: 15 years, 3 months

Relationship Manager

February 2017 - October 2017

National Bank of Oman

United Arab Emirates

February 2017 - October 2017

Sell bank assurance products for Vision Insurance Company (life insurance, savings plan, education plan, and linked product plan) and offer investment products to clients (FI, bonds, equities, mutual funds...).
•Analyze customer’s financial position & recommend possible solutions for better returns.
•Acquire referrals to expand the bank’s customers’ base through conversion of branch Walk-ins, customer referrals, self-generated leads and also enhance the relationship with existing customers.
•Follow the bank's unique process starting from acquiring potential customers, risk
profiling, investment offering and customer retention.
•Identify and grow a base of affluent customers in order to meet business objectives and exceed customer expectation by serving their request across all bank products.

Company industry:
Banking
Job role:
Accounting and Auditing

Relationship Manager

July 2014 - January 2017

Mashreq Bank

United Arab Emirates

July 2014 - January 2017

Responsible for offering product bundles (accounts, investments, liabilities, credit cards and loans).
•Selling bank assurance products (life insurance, savings plan, education plan, linked product plan) and offering investment product to clients (FI, bonds, equities, mutual funds...).
•Analyzing customer’s financial position & recommend possible solutions for better Returns.
•Acquiring referrals to expand the bank’s customer base through conversion of branch Walk-ins, customer referrals, self-generated leads and also enhances the relationship with existing customers.
•Following the bank's unique process starting from acquiring potential customers, risk Profiling, investment offering and customer retention.
•Identifying and growing a base of affluent customers in order to meet business
Objectives trying to exceed customer expectation by serving their request across all bank products.

Company industry:
Banking
Job role:
Accounting and Auditing

Relationship Officer

April 2012 - July 2014

April 2012 - July 2014

Responsible for dealing with Premier account customers.
•Meeting with clients to advice on a range of financial services including pension’s savings, investments, life assurance, offshore banking.
•Preparing detailed financial reports and advising on the best way for clients to achieve their goals.
•Selling various financial policies based on the client’s needs.
•Managing personal portfolios of (USD 500, 000 & over), analyze customer’s financial position & recommend possible solutions for better returns.
•Providing customer/market place feedback to distribution director to assist in decision making and enhancing offerings of renowned fund houses, as well as global, corporate and sovereign fixed income products.
•Investment Advisor for existing and prospect customers for offshore investments.
•Manage investor relation through market updates, risk profiling, asset allocation techniques and portfolio rebalancing.
•Interact with product managers to constantly provide feedback on competition and customer feedback on products/services.
•Achieving volume and revenue goal via the combination of clients acquisition and relationship deepening and widening.
•Provide financial advice to invest in mutual funds in the global market.
•Responsible of organizing events to the clients and conferences.

Job role:
Sales

Store Manager

August 2008 - January 2012

Al Shaya Group

United Arab Emirates

August 2008 - January 2012

Manage the store (Staff, Reports, Sales, Stocks, Target, Margin, Benefits…) and direct reporting to the operations manager.
•Responsible for the banking daily sales.
•Performed various training for the staffs as training them for good communication skill with the customers and the management (Customer Service)

Store & Shop manager at Etisalat International Co - Dubai (U.A.E

Company industry:
Retail & Wholesale
Job role:
Management

June 2002 - July 2008

June 2002 - July 2008

Implemented and monitored the proper channels for the communication between the employee and the administration. Sales report, stock report, timesheet report) complying with Etisalat international standard.
•Accomplished various training from Nokia and customer care.

Achievements

•Certificate of achievement for top performer RM from Mashreq Bank (Jan 2016, May 2016, Jul 2016, Nov 2016)
•Certificate of achievement as top performer RM from Mashreq Bank (Aug 2014, Dec 2014, April 2015, May 2015, Sept 2015)
•Certificate of achievement for top performer RM from Mashreq Gold (December 2013, Feb 2014, may 2014, June 2014)
•Certificate of appreciation as top performer from MetLife Alico (Jan 2013)

Job role:
Other

Education

faculty of tourism and commercial sciences

June 2017

June 2017

High school or equivalent, electronic computer programming

Lebanon

Skills

ADOBE PREMIERE
Expert
ADOBE PREMIERE
Expert
BENEFITS ADMINISTRATION
Expert
BENEFITS ADMINISTRATION
Expert
BONDS
Intermediate
BONDS
Intermediate
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
DEC
Expert
DEC
Expert
FINANCIAL
Expert
FINANCIAL
Expert
FUNDS
Expert
FUNDS
Expert
SALES
Expert
SALES
Expert
BANKING
Expert
BANKING
Expert

Languages

Arabic

Expert

English

Expert

French

Expert