Operations Manager
Huawei
Total years of experience :14 years, 7 Months
*Following up new business opportunities and setting up meetings.
*Build and maintain strong relationship with local Mobile Operators (STC, ZAIN, MOBILY).
*Administering accounts and writing reports
*Providing management with market feedback.
*Maintain and develop existing and new customers through planned individual account support, and liaison with internal order-processing staff.
*Monitor and report on activities and provide relevant management information.
*Point of contact with all services & content providers.
*Have a full knowledge on market needs when it comes to content
and services.
*Full knowledge on RBT platform functionality.
*Full knowledge on applications & games.
*Following up new business opportunities and setting up meetings.
*Handling the operations part for the migration of Sky services on Mobily new platform (NGSDP).
*Handling the operations part for the migration of Sky services on STC new platform (ESDP).
*Build and maintain strong relationship with local Mobile Operators (STC, ZAIN, MOBILY).
*Administering accounts and writing reports
*Providing management with market feedback.
*Being (till present) an Account Manager for Rotana FM, Cliq Digital.
*Maintain and develop existing and new customers through planned individual account support, and liaison with internal order-processing staff.
*Monitor and report on activities and provide relevant management information.
*Maintain and report on company's products & services for direct marketing and sales reporting purposes.
*Support sales team on proposal and solutions to customers
*Responsible for pricing all new services as per CITC price regulation ( before & after launching ).
*Monitoring the billing method for all new and existing services ( SMS, MMS & IVR).