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Hussein Nusirat, Founder | Tour Operator

Hussein Nusirat

Founder | Tour Operator·GetYourGuide

Saudi Arabia

Bachelor's degree, Business Administration

Work experience

Total years of experience: 8 years, 8 months

Founder | Tour Operator

July 2023 - Present

GetYourGuide

Amman, Jordan

July 2023 - Present

▸ Delivered 300+ guided tours for international travelers from around the world, managing
every touchpoint from booking to post-tour follow-up.
▸ Accumulated 250+ verified 5-star reviews, placing consistently among the platforms top
rated operators.
▸ Grew revenue year-over-year by optimising tour listings, adjusting pricing dynamically based
on demand, and converting first-time guests into repeat bookings through referral networks.
▸ Handled full business operations independently: scheduling, logistics, transportation
coordination, and customer communication across multiple languages.
▸ Used traveler feedback and market analysis to continuously refine offerings and maintain
competitive positioning.
Company industry:
Tourism, Museum, & Cultural

Content Moderator

October 2021 - July 2023

Concentrix

Amman, Jordan

October 2021 - July 2023

▸ Reviewed 1, 000+ pieces of content per week while maintaining accuracy and platform policy
compliance in a high-volume international operation.
▸ Awarded Top Performer for three consecutive months based on quality and productivity
metrics.
▸ Identified emerging content trends and policy edge cases, contributing to process
improvements adopted across the moderation team.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Business Development Representative

January 2021 - October 2021

AFE

Amman, Jordan

January 2021 - October 2021

▸ Generated a qualified pipeline through cold calling, email outreach, and LinkedIn prospecting
— converting leads into booked meetings for senior sales representatives.
▸ Maintained clean CRM records and monitored pipeline health to flag at-risk opportunities and
keep conversion rates on track.
▸ Collaborated with the sales team to refine messaging, tighten qualification criteria, and
improve win rates.
Company industry:
Primary, Prep, & Secondary School
Job role:
Sales

Sales Representative

November 2016 - January 2020

Zain Jordan (Telecommunications)

Amman, Jordan

November 2016 - January 2020

▸ Consistently met and exceeded monthly sales targets through consultative selling —
recommending tailored telecom solutions to each customer segment.
▸ Negotiated contracts and resolved objections professionally, maintaining high customer
satisfaction and retention.
▸ Built a loyal client base through exceptional after-sales support, generating repeat business
and referrals.
Company industry:
Telecommunications
Job role:
Sales

Education

Middle East University

September 2021

September 2021

Bachelor's degree, Business Administration

Jordan

University Of Latvia

January 2020

January 2020

Bachelor's degree, Business Administration

Latvia

Skills

Time Management
Expert
Time Management
Expert
Communication
Expert
Communication
Expert
Prospecting
Expert
Prospecting
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Sales
Expert
Sales
Expert
Customer relationship management (CRM)
Expert
Customer relationship management (CRM)
Expert
Business Development
Expert
Business Development
Expert
Problem solving & Critical thinking
Expert
Problem solving & Critical thinking
Expert
Content Moderation
Expert
Content Moderation
Expert
Tour sales optimisation
Expert
Tour sales optimisation
Expert
Communication & Storytelling
Expert
Communication & Storytelling
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
CLOSING (SALES)
Expert
CLOSING (SALES)
Expert
BUSINESS TO BUSINESS
Expert
BUSINESS TO BUSINESS
Expert
GUIDED TOURS
Expert
GUIDED TOURS
Expert
CUSTOMER RETENTION
Expert
CUSTOMER RETENTION
Expert
PRICING STRATEGIES
Expert
PRICING STRATEGIES
Expert
TELECOMMUNICATIONS
Expert
TELECOMMUNICATIONS
Expert
STORYTELLING
Expert
STORYTELLING
Expert
Sales strategy & negotiation
Expert
Sales strategy & negotiation
Expert
Leadership & Teamwork
Expert
Leadership & Teamwork
Expert
Time management
Expert
Time management
Expert
UPSELLING
UPSELLING
CROSS SELLING
CROSS SELLING
PROSPECT MANAGEMENT
PROSPECT MANAGEMENT
COMMUNICATIONS
COMMUNICATIONS
INTERPERSONAL COMMUNICATIONS
INTERPERSONAL COMMUNICATIONS
BUSINESS NEGOTIATION
BUSINESS NEGOTIATION
PERSUASIVE COMMUNICATION
PERSUASIVE COMMUNICATION
Tourism
Expert
Tourism
Expert
Amadeus
Intermediate
Amadeus
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
BUSINESS TO BUSINESS B2B MARKETING
Intermediate
BUSINESS TO BUSINESS B2B MARKETING
Intermediate
LEAD GENERATION
Intermediate
LEAD GENERATION
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate

Social profiles

Languages

English

Native Speaker

Arabic

Native Speaker

Spanish

Beginner

Training and Certifications

Certifications
Erasmus+ Exchange — Business Administration