Hossam Abd elfattah, Sales Merchandiser

Hossam Abd elfattah

Sales Merchandiser

Juma Al Majid Group / Gulfco

Location
United Arab Emirates
Education
Bachelor's degree, Hotel Management
Experience
12 years, 11 Months

Share My Profile

Block User


Work Experience

Total years of experience :12 years, 11 Months

Sales Merchandiser at Juma Al Majid Group / Gulfco
  • United Arab Emirates - Al Ain
  • My current job since May 2014
Shift supervisor at Kuwait Food Company
  • United Arab Emirates - Dubai
  • April 2011 to February 2014

•Responsible of the food & beverage
•Follow up on company´s policies, rules, regulations and procedures.
•Responsible for the standards of service to deliver all other food & beverage outlets by F&B employees. and ensure the quality of services in accordance with the company standard
•responsible of the food to ensure that they are prepared properly and placed in a proper and timely manner in compliance with company´s instructions
•understanding difference talking responsibility
•effective communication and working with team
•explain tasks, and assists in the solution of problems
•Respond to customers' requests via telephone or mail, using typewriter or personal computer when necessary
•Prepare and forward preliminary paperwork
•Responding to customer complaints
•Recruiting, training and motivating staff
•Maintaining high standards of quality control, hygiene, and health and safety
•Taking responsibility for the business performance of the restaurant

Education

Bachelor's degree, Hotel Management
  • at Future Academy - Hotel Management
  • January 2010

Specialties & Skills

Customer Service
Business Ideas
Food & Beverage
Food Cost
Team Building
People Management
Communication skills

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Food safety, Achieving customer servicer excellent and How to be a leader (Training)
Training Institute:
AMERICANA TRAINING CENTER – SHARJAH U.A.E
Date Attended:
April 2011

Hobbies

  • contacting with the people