Ibrahim Abdul Salam, Technical Support Engineer

Ibrahim Abdul Salam

Technical Support Engineer

FutureTEC

Location
Kuwait - Hawali
Education
Bachelor's degree, Electronics & Communication
Experience
8 years, 8 Months

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Work Experience

Total years of experience :8 years, 8 Months

Technical Support Engineer at FutureTEC
  • Kuwait - Al Kuwait
  • My current job since September 2015

Kuwait September 2015‐ Present
 Reporting directly to the Support Team Leader & IT Manager and collaborating closely with
other IT team members. Responding to queries in a timely and accurate manner and resolving
queries to the user’s satisfaction
Duties
Remote & Onsite Support to Customer on Following Products.

Education

Bachelor's degree, Electronics & Communication
  • at VRSCET, Anna University
  • January 2011

Specialties & Skills

Fortinet
Backup Exec
Active Directory
Network Operations
Windows Network Administration
ACTIVE DIRECTORY
CUSTOMER RELATIONS
MICROSOFT MAIL
Symantec Endpoint Protection
Kaspersky
information security
Firewall
COMPUTER NETWORKING

Languages

English
Expert
Hindi
Intermediate
Urdu
Intermediate
Tamil
Native Speaker