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Ibrahim Al Awdi, IT Manager

Ibrahim Al Awdi

IT Manager·TSM ARABIA

Saudi Arabia

Bachelor's degree, Computer Science

Work experience

Total years of experience: 12 years, 4 months

IT Manager

January 2013 - March 2020

TSM ARABIA

Dammam, Saudi Arabia

January 2013 - March 2020

Planing and designing all network and telecommunication structure and diagram for the
admin office and factory during the company foundation

Planing and designing the server room requirements such as A.C, Raised floor, electrical
power, security entry and Rack locations during the company foundation

Maintaining organization's effectiveness and efficiency by designing, defining, delivering,
following up and supporting strategic plans for implementing information technologies

Creating policies and procedures of the IT department and maintaining a safe and secure
work environment

Preparing the annual financial budget for the IT department

Managing the IT dept. local Projects ( ERP system- Netapp Storage - upgrading servers)

Measuring the performance of IT systems, creating training plans, development and increase
the company's staff IT knowledge and supervise the implementation

Meeting with the heads of other departments in order to understand their requirements
and plans to improve the IT strategy and reach to the company goals

Maintaining the company website and follow up with developers for improving and updates

Documenting the IT dept. process, tasks, policies and procedures

Resolving the escalated issues form IT team

Administrating Servers (AD, DHCP, DNS, Group Policy, File server sharing and troubleshooting)

Maintaining, managing and upgrading Acronis Advanced backup system, Sophos firewall and
Kaspersky endpoint security

Managing Avaya IP office

Administrating Netapp storage

Administrating Office 365

Company industry:
Industrial Production
Job role:
Information Technology

IT Project Specialist

December 2007 - December 2012

Naizak Global Engineering Systems

Khobar, Saudi Arabia

December 2007 - December 2012

I was working in project outside the company as follows

Maaden Phosphate (MPC) and Aluminium (MAC) / Ras Al KHair 2012
Implementing ServiceDesk plus and training all users and engineers.

SATORP Project (ARAMCO Total Refining and Petrochemical Co.) 2009 to Dec 2011
Implementing, designing infrastructure, managing servers, firewall, Security and supporting users.

Petro Rabigh Refining and Petrochemical Company Oct- Dec 2008
Migrating Petro Rabigh servers and workstations PCs from ARAMCO to Petro Rabigh New servers and workstations PCs
image, in refinery factory and schools.

System Specialist / internal work in Naizak Global Engineering Systems /Khobar Dec 2007-Sep 2008

Company industry:
IT Services
Job role:
Information Technology

Education

Taiz University - Yemen - Taiz

July 2006

July 2006

Bachelor's degree, Computer Science

Yemen

Skills

Strategic IT
Expert
Strategic IT
Expert
Teamwork
Expert
Teamwork
Expert
Technical Skills
Expert
Technical Skills
Expert
Time Management
Expert
Time Management
Expert
Management
Expert
Management
Expert
Risk Assessment
Expert
Risk Assessment
Expert
Strategic thinking and targeting goals
Expert
Strategic thinking and targeting goals
Expert
Organization, documentation
Expert
Organization, documentation
Expert
time management
Expert
time management
Expert
Analytical Skills.
Expert
Analytical Skills.
Expert
System Administration
Expert
System Administration
Expert
Interpersonal Communication
Expert
Interpersonal Communication
Expert
Train Employees
Expert
Train Employees
Expert
Strong technical skills
Expert
Strong technical skills
Expert
Work well under pressure with detail
Expert
Work well under pressure with detail
Expert
Leadership
Expert
Leadership
Expert
Team-work
Expert
Team-work
Expert
Controlling financials
Expert
Controlling financials
Expert
windows server
Expert
windows server
Expert
windows network administration
Expert
windows network administration
Expert
team leadership
Expert
team leadership
Expert
team management
Expert
team management
Expert
computer hardware troubleshooting
Expert
computer hardware troubleshooting
Expert
vmware
Intermediate
vmware
Intermediate
mail
Expert
mail
Expert
service delivery
Expert
service delivery
Expert
windows server 2008
Expert
windows server 2008
Expert
servers
Expert
servers
Expert
Strategic IT
Expert
Strategic IT
Expert
Teamwork
Expert
Teamwork
Expert
Technical Skills
Expert
Technical Skills
Expert
Time Management
Expert
Time Management
Expert
Management
Expert
Management
Expert

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
Bachelor Degree in Computer Science/ Taiz University
Jul 2006

Training
SCCM Certified
New Horizon
Jan 2011
HP APC - Storage Works Solutions Architect [2011]
Internal ( Naizak)
Jan 2011
MCITP Certified
New Horizon
Jan 2010
ISO9001:2008,ISO14001:2004,OHSAS18001:2007 FAHSS TÜV NORD
Local in TSM ARABIA
Jan 2013
ITIL Certified New Horizon - KSA - Khobar
New Horizon
Jan 2015
MSA Server 2016 Certified
New Horizon
Jan 2017

Hobbies

  • القراءة، التصوير