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Ibrahim  Dimashk , Head of Marketing

Ibrahim Dimashk

Head of Marketing·AL-SHARHAN INDUSTRIES

Kuwait

Bachelor's degree, Marketing And Advertising

Work experience

Total years of experience: 24 years, 9 months

Head of Marketing

January 2022 - Present

AL-SHARHAN INDUSTRIES

Al Ahmadi, Kuwait

January 2022 - Present

• Built and led the marketing department from the ground up, including recruitment, capability
development, and performance frameworks.
• Defined full marketing strategy: target segmentation, consumer insights, SWOT, value
proposition, and brand communication architecture.
• Developed and executed an integrated Marketing Activation Plan across digital, e-commerce,
social media, offline channels, and brand ambassadors.
• Led content strategy and production (video, animation, product communication, awareness and
educational content, POSM, catalogs).
• Revamped company website and digital assets to improve engagement, accuracy, and conversion.
• Led branding and packaging modernization to align products with market trends and competitive
benchmarks.
• Owned marketing budgets, calendars, and agency partnerships.

Company industry:
Industrial Production

Head of Customer Retention (Marketing, Loyalty, CRM & CX)

October 2014 - January 2022

THE SULTAN CENTER –

Al Farawaniyah, Kuwait

October 2014 - January 2022

• Led the revamp and restructuring of the loyalty program serving a large multi-format retail base.
• Introduced advanced tiring, points systems, earning/burning mechanics, and personalized
campaigns.
• Integrated CRM and loyalty platforms to deliver 360° customer views and increase retention,
frequency, and basket size.
• Directed customer segmentation, data cleansing, analytics, and predictive behavior modeling.
• Designed KPI dashboards and executive-level reporting.
• Owned marketing budgets and managed annual master calendars across all channels.
• Delivered targeted one-to-one campaigns using CRM-driven insights.
Senior Marketing & Communication Manager
• Led marketing for 13 restaurant concepts, managing ATL & BTL campaigns.
• Oversaw media planning, digital, SMS, in-store, radio, and print communications.
• Managed weekly and monthly flyers, catalogs, and promotional assets.
• Coordinated multiple creative, media, printing, and distribution agencies.

Company industry:
Retail & Wholesale

senior marketing manager

December 2016 - January 2020

The Sultan Center

Al Farawaniyah, Kuwait

December 2016 - January 2020

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Managing Partner

October 2012 - October 2014

AL ROWDAN GROUP –

Kuwait

October 2012 - October 2014

• Co-founded and scaled an FMCG food startup to KWD 400K+ annual sales within two years.
• Imported and managed 80+ SKUs across multiple international markets.
• Expanded distribution to 120+ outlets across traditional trade, upper trade, and HORECA.
• Led sales, trade marketing, merchandising, logistics, and operations.
• Built influencer-driven brand awareness for organic and health-focused products.

Company industry:
FMCG

Marketing Manager

January 2010 - January 2012

AL SAYER SOFT DRINK FACTORY

Al Kuwait, Kuwait

January 2010 - January 2012

• Developed a five-year marketing and expansion plan across Kuwait and regional markets.
• Built and trained large activation teams covering sampling, distribution, and HORECA.
• Increased sales from 200 cases/month to over 10, 000 cases/month through promotions and
trade activation.

Company industry:
FMCG

Assistant Marketing Manager – Corporate

January 2008 - January 2010

KUWAIT FINANCE HOUSE (KFH)

Al Kuwait, Kuwait

January 2008 - January 2010

• Developed annual master marketing calendars and coordinated enterprise-wide campaigns.
• Led integrated promotions combining advertising, incentives, and customer acquisition tactics.
• Managed agency coordination, media planning, and promotional budgets.

Company industry:
Banking

Assistant Marketing Manager / Senior Marketing Analyst

January 2001 - January 2008

AL-SAYER GROUP

Al Kuwait, Kuwait

January 2001 - January 2008

• Managed multi-brand promotional calendars, campaigns, and incentives.
• Led market research, data analysis, and consumer insight initiatives.
• Supervised analysts and supported executive decision-making with actionable insights.

Company industry:
Automotive Dealership & Distributor

Education

Lebanese American University

June 2001

June 2001

Bachelor's degree, Marketing And Advertising

Lebanon

Lebanese American University (LAU)

June 2001

June 2001

Bachelor's degree, Business Marketing

Lebanon

Skills

BANKING
Intermediate
BANKING
Intermediate
BRAND MANAGEMENT
Intermediate
BRAND MANAGEMENT
Intermediate
BUDGET MANAGEMENT
Intermediate
BUDGET MANAGEMENT
Intermediate
CAMPAIGN MANAGEMENT
Intermediate
CAMPAIGN MANAGEMENT
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
CUSTOMER ACQUISITION MANAGEMENT
Intermediate
CUSTOMER ACQUISITION MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Swimming