Country Sales Manager
RIS Group
Total years of experience :18 years, 7 Months
As a Country Sales Manager at RIS, I oversee high-performing sales teams in both B2C and B2B segments, with a focus on achieving sales targets, enhancing customer experiences, and increasing revenue. My key responsibilities include: B2B Responsibilities:
• Developed B2B tools and exceeded sales targets.
• Prepared detailed sales forecasts for effective planning.
• Ensured timely funds collection before product delivery.
• Cultivated strong relationships with clients and partners.
• Contributed to the overall B2B strategy.
• Led conceptual development and created seamless customer journeys.
• Defined operational frameworks and identified areas for improvement.
• Maintained comprehensive documentation and provided market segmentation analysis.
• Collaborated cross-functionally with other departments.
• Mentored, developed, and motivated the sales force to achieve monthly sales and KPI targets. Sales Growth and Strategy:
• Implemented strategies to achieve year-over-year store sales growth.
• Developed and executed sales and budget strategies.
• Oversaw daily retail operations, including visual merchandising standards, SOPs, scheduling, and cleanliness.
• Led captivating window displays and provided insights on product performance and pricing.
continued…
Ibrahim El-Eter Page 2
• Maintained sales volume and pricing strategies.
• Strategically planned team member readiness through succession planning.
• Evaluated and adapted sales programs for optimal performance.
• Drove sales of high-margin items and led sales-generating programs.
• Prepared detailed sales forecasts and monitored market trends and competitors.
• Worked closely with marketing and e-commerce teams to drive brand performance and metrics.
Country Sales Manager
As the Corporate Sales Manager at Bateel Co.LTD, I achieved substantial growth and success by:
• Sales Expansion and Strategic Planning:
• Opened new sales channels focusing on seasons and occasions.
• Developed sales for existing active accounts.
• Expanded customer accounts by 30%.
• Managed all Royal accounts and Government relations.
• Closed Ramadan 2022 with an 18% growth rate.
• Increased cross-sales by 23% through sales training and content development.
• Worked with the Creative Department on special orders and dealt with local and overseas suppliers.
• Developed and executed an effective HORECA sales strategy, product manual, and pricing that improved HORECA sales by 20%.
• Leveraged market knowledge to identify and develop unique selling propositions.
• Demonstrated the companys core and growth values in all job functions.
• Supply Chain and Inventory Management:
• Collaborated with the Creative Department and Supply Chain on new items, ensuring quality and adherence to brand guidelines.
• Worked with Supply Chain and Country Manager on product forecasts to maintain optimal stock levels.
• Conducted stock movement analysis, tracked product profit, and monitored daily operations.
• Built sales mix reports to identify product engagement in total sales.
• Managed inventory control, set par levels, and minimized wastage.
• Team Management and Brand Consulting:
• Led people management and supervised staff for efficiency.
• Focused on boutique display and layout as well as brand activities to maintain positioning.
• Monitored Brand P&L to minimize costs and increase profit.
• Maintained a large database of clients, media, and PR agencies.
corporate sales manager
• As a Sales Manager at Habitat Co., I played a pivotal role in revenue growth by:
• Sales Leadership and Marketing Management:
• Led and contributed to projects driving revenue growth.
• Managed marketing efforts for brand positioning and awareness.
• Conducted market research to analyze competitors and sales strategy efficiency.
• Set sales targets for staff and showroom and monitored progress.
• Hired and supervised staff to ensure overall operational efficiency.
• Coordinated work schedules for high-quality client service.
• Optimized showroom layout and product selection.
• Built and maintained strategic community ties and customer relationships.
• Addressed customer issues promptly and provided regular reporting.
continued…
Ibrahim El-Eter Page 3
Liaise and network with a range of stakeholders in Tripoli.
• Maintain and develop relationships with existing customers
• Deal with the customers, negotiate the terms of agreements, and close sales.
• Act as a contact between a company and its existing and potential markets.
Listen to customer requirements and present appropriately to make a sale.
• Maintain and develop relationships with customers in person and via telephone calls and emails.
• Negotiate the prices, costs, delivery, and specifications with buyers and managers.
• Advise on forthcoming product developments and discuss special promotions.
• Create detailed proposal documents and follow the bidding process.
• Liaise with suppliers to check the progress of existing orders.
• Check the quantities of goods on display and in stock.
• Attend team meetings and share best practices with colleagues.
As a Show Room Assistant at Daze, I successfully: Customer Relationship and Sales Support:
• Listened to customer requirements and presented appropriate solutions.
• Maintained and developed customer relationships through various channels.
• Negotiated prices, costs, delivery, and specifications.
• Advised on product details and conducted order management.
• Liaised with suppliers and monitored order progress.
• Attended team meetings and shared best practices.
Ensure that showroom displays are installed in a timely manner to company standards.
• Provide customer service by assisting customers and responding to their inquiries and complaints.
• Advise customs on the product.
• Conduct inventory stock and reorder when inventory drops to a specified level.
• Receive and store the delivery of large amounts of stock.
• Report discrepancies and problems to the manager.
• Resolve order and inventory problems by investigating data and history, identifying alternate means for filling orders, notifying
managers and customers.
As a Sales Executive at Solet Tapis, I managed showroom displays and provided excellent customer service by:
• Showroom Management and Inventory Control:
• Ensured timely installation of showroom displays.
• Assisted customers and addressed inquiries and complaints.
• Conducted inventory control, reordering when necessary.
• Reported and resolved order and inventory issues.