ibrahim khorma, Restaurant Manager

ibrahim khorma

Restaurant Manager

Madam lounge

Location
Jordan - Amman
Education
High school or equivalent, hospitality
Experience
26 years, 10 Months

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Work Experience

Total years of experience :26 years, 10 Months

Restaurant Manager at Madam lounge
  • Jordan - Amman
  • My current job since January 2020

Increasing sales, Reducing costs, Creating a new menu, (Food, Beverages, Service, Cleanliness) Quality checkup, (Maintenance, Suppliers) Follow up, Reporting to the management, Some of facial matters, Paperwork, Staff training, Tasks distribution, Attending the guests, Handling guests complains and requests.

Supervisor at Ahwanji restaurant
  • Jordan - Amman
  • March 2019 to December 2019

Attending the guests, Guests satisfaction checkup, Handing guests complaints, Staff training, Handling guests complaints, F & B service quality checkup, Staff tasks planning, Staff training, Manage the service operation with other departments, Restaurant financial issues, Paperwork, Opening, and closing checkup, (Manager Duties)

Head waiter at Centro restaurant
  • Jordan - Amman
  • March 2012 to December 2017

Handling guests complains, Staff training, Ensure guests satisfaction, Paper works.

supervisor at ward restaurant
  • Jordan - Amman
  • June 2011 to August 2011

Staff service and beverage training, Check up staff appearance and hygiene, Check up restaurant cleanliness, Making sure staff serving with high quality of standards, Handling staff requirements during operation, Check up guests satisfaction, Solving guests complains, Report to in charge, Some of paper work.

waiter at grand hyatt amman
  • Jordan - Amman
  • August 2008 to March 2011

preparing the restaurant, taking orders and serving guests.

supervisor at tigris restaurant
  • Jordan - Amman
  • March 2008 to August 2008

Service quality insurance, staff training, outlet cash closing and paper work.

supervisor at vy restaurant
  • Jordan - Amman
  • August 2007 to February 2008

Staff service and beverage training, Check up staff appearance and hygiene, Check up restaurant cleanliness, Making sure staff serving with high quality of standards, Handling staff requirements during operation, Check up guests satisfaction, Solving guests complains, Cash closing, Report to in charge, Some of paper work.

supervisor at canvas restaurant
  • Jordan - Amman
  • June 2005 to January 2007

Staff service and beverage training, Check up staff appearance and hygiene, Check up restaurant cleanliness, Making sure staff serving with high quality of standards, Handling staff requirements during operation, Check up guests satisfaction, Solving guests complains, Ootlet cash closing, Report to in charge, Some of paper work.

waiter at movenpick hotel
  • Jordan - Aqaba
  • September 2004 to May 2005

preparing the restaurant, taking order and guests service.

captain at al zawaq restaurant
  • Saudi Arabia - Medina
  • November 1999 to February 2004

preparing the restaurant, taking order and guests service.

waiter (casual) at amman hotels
  • Jordan - Amman
  • April 1996 to October 1999

outlet preparing, taking order and guests service.

trainee at landmark hotel
  • Jordan - Amman
  • September 1994 to March 1996

practical f&b service training includes banqueting oporations.

Education

High school or equivalent, hospitality
  • at vocational training corporation
  • September 1994

Specialties & Skills

Insurance
Hygiene
Hospitality
Operation
Staff leading through training, daily work plan and performance development .
Windows office tools
Training, leading
restaurant marketing
operation
people management
planning
restaurants management
restaurants
accounting
staff training
problem solving
marketing
tourism
menu development
operations management
team leadership

Languages

English
Expert

Training and Certifications

I.C.D.L (Training)
Training Institute:
Modern lnguages center
Date Attended:
June 2007
Duration:
24 hours
English language (Training)
Training Institute:
Modern languages center
Date Attended:
March 2006
Duration:
72 hours