ابراهيم عبدالله الشيمي, IT Manager

ابراهيم عبدالله الشيمي

IT Manager

Bibtex

البلد
مصر
التعليم
بكالوريوس, General of law
الخبرات
20 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :20 years, 11 أشهر

IT Manager في Bibtex
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ سبتمبر 2016

•Excellent communication with departments Managers on all tasks and projects.
•Install and perform repairs to hardware, software, network, printers, Servers and peripheral equipment, following design or installation specifications.
•Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smart phones, software deployment, security updates and patches.
•Managing the Billing System Center with its servers and the access control system and the supporting of its clients and the VPN connection between the center and the head office.
•Upgrade and migrate operating systems, software applications and Troubleshoot and repair the system without reinstalling it.
•Handle user complaints and problems and provide ultimate solutions to their needs and requirements.
•Design and development of programs for users needs and requirements.
•Specializes in the maintenance of printers (laser, ink, Dot-matrix), laptops, adapters, monitors LCD and CRT.
•Setup for all operating system with database and software to other branches by the network
•Management and supporting domain, Active directory, DHCP, DNS, Cpanel, TMG Firewall and Kaspersky security center servers.
•Experience in Administration and supporting POS and ERP System .
•Management, maintenance and application programming for PBX Panasonic central.
•Experience in Administration and supporting Security Camera and attendance device.
•The design of electronic circuits to serve the needs of the work.
•Taking care of Backups and Troubleshooting activities
•Handling On-site/Off-site Computer Hardware and Network Designing (Cabling, Installation) problems at any point of time
•Supervise and coordinate workers engaged in problem-solving, monitoring, and installing data communication equipment and software.
•Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.
•Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support.
•Confer with staff, users, and management to establish requirements for new systems or modifications.
•Develop training materials and procedures, and/or train users in the proper use of hardware and software.
•Read trade magazines and technical manuals, and attend conferences and seminars to maintain knowledge of hardware and software.
•Modify and customize commercial programs for internal needs.
•Conduct office automation feasibility studies, including workflow analysis, space design, and cost comparison analysis.

Assistant IT Manager في Mobile Shop
  • مصر - القاهرة
  • ديسمبر 2008 إلى سبتمبر 2016

 Maintains excellent communication with the IT Manager on all tasks and projects.
 Install and perform repairs to hardware, software, network, printers, Servers and peripheral equipment, following design or installation specifications.
 Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smart phones, software deployment, security updates and patches.
 Upgrade and migrate operating systems, software applications and Troubleshoot and repair the system without reinstalling it.
 Handle user complaints and problems and provide ultimate solutions to their needs and requirements.
 Design and development of programs for users needs and requirements.
 Specializes in the maintenance of printers (laser, ink, Dot-matrix), laptops, adaptors, monitors LCD and CRT.
 Setup for all operating system with database and software to other branches by the network
 Management and supporting domain, Active directory, TMG Firewall and Kaspersky administration Kit servers.
 Experience in Administration and supporting POS and ERP System .
 Management, maintenance and application programming for PBX Panasonic central.
 Experience in Administration and supporting Security Camera and attendance device.
 The design of electronic circuits to serve the needs of the work.
 Taking care of Backups and Troubleshooting activities
 Handling On-site/Off-site Computer Hardware and Network Designing (Cabling, Installation) problems at any point of time
 Supervise and coordinate workers engaged in problem-solving, monitoring, and installing data communication equipment and software.
 Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.
 Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support.
 Confer with staff, users, and management to establish requirements for new systems or modifications.
 Develop training materials and procedures, and/or train users in the proper use of hardware and software.
 Read trade magazines and technical manuals, and attend conferences and seminars to maintain knowledge of hardware and software.
 Modify and customize commercial programs for internal needs.
 Conduct office automation feasibility studies, including workflow analysis, space design, and cost comparison analysis.

Supervisor Technical Support في Print Show
  • مصر - القاهرة
  • سبتمبر 2007 إلى ديسمبر 2008

maintenance of printers (laser, ink, Dot-matrix).
Install and perform repairs to hardware, software, network, printers and peripheral equipment, following design or installation specifications.
maintenance of laptop, adapters, monitors LCD and CRT.

Senior Technical Support Team leader في Mohammed Hamza Importing
  • مصر - القاهرة
  • مايو 2004 إلى سبتمبر 2007

maintenance of printers (laser, ink, Dot-matrix).
Install and perform repairs to hardware, software, network, printers and peripheral equipment, following design or installation specifications.
maintenance of laptop, adapters, monitors LCD and CRT.

Junior Technical Support في ProServ
  • مصر - القاهرة
  • يونيو 2003 إلى أبريل 2004

maintenance of printers (laser, ink, Dot-matrix).
Install and perform repairs to hardware, software, network, printers and peripheral equipment, following design or installation specifications.
maintenance of laptop, adapters, monitors LCD and CRT.

الخلفية التعليمية

بكالوريوس, General of law
  • في Ain Shams University
  • يونيو 2006

Pass

Specialties & Skills

File Systems
Hardware Support
Soft Skills
Certified Relocation Specialist
Microsoft Operating Systems
Specializes in the maintenance of printers (laser, ink, Dot-matrix).
Management for Kaspersky administration Kit
Knowledge of SQL 2005, Visual studio 2005, 2008 Windows Application C# & Web, XML, HTML and Java Scr
Management for PBX Panasonic central

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

International Computer Driver License (ICDL) (الشهادة)
Microsoft Certified Technology Specialist (MCTS) SQL Server2005 (الشهادة)
English language from BERLITZ (الشهادة)
Microsoft Certified Information Technology Professional (MCITP) (الشهادة)
Database Application Development and Administration (الشهادة)
Microsoft Certified Information Technology Professional (MCITP Database Developer) (الشهادة)
Soft skills from PMEC (الشهادة)
Microsoft Certified Technology Specialist(MCTS) Web (الشهادة)
Microsoft Certified Technology Specialist (MCTS) (الشهادة)
English language Training (تدريب)
معهد التدريب:
BERLITZ
تاريخ الدورة:
December 2007
Prove your range of real-world skills and expertise in using Microsoft technologies by earning a Mic (تدريب)
معهد التدريب:
RAYA Academy
تاريخ الدورة:
December 2007
Database sqlserver 2005 + Programing Visual studio 2005 C# (تدريب)
معهد التدريب:
Raya Academy
تاريخ الدورة:
December 2007
skills on a particular Microsoft technology, such as a Windows operating system, Microsoft Exchange (تدريب)
معهد التدريب:
RAYA Academy
تاريخ الدورة:
December 2007
International Computer Driver License (تدريب)
معهد التدريب:
Arab Academy for Science, Technology and Maritime Transport
تاريخ الدورة:
February 2007
Hardware and Operating Systems Fundamental (تدريب)
معهد التدريب:
RAYA Academy
تاريخ الدورة:
December 2007