Senior Specialist- Training and Development
Beirut Arab University
مجموع سنوات الخبرة :11 years, 0 أشهر
-Develop goals for training and development function to improve business results and performance.
-Suggest training programs to be held during a cycle.
-Prepare yearly training plan according to the development plan of the performance management for each department and facility.
-Prepare yearly budgeting training plan.
-Communicate with training providers to get good proposal according to BAU needs and negotiate to guarantee best training programs after the selection process.
-Review post training evaluations and present reports to direct supervisor and others concerned.
-Evaluate the training providers according to BAU’s criteria and update the Training Provider’s Comparison sheet.
-Manage performance appraisal forms to all departments on set schedules.
-Support departments on topics related to performance management.
-Review and check all data performance on applied system.
-Complete analytics related to performance and hand in report to HR Director.
-Develop new forms according to any new process, new amendments in the procedure or new policy exist.
-Prepare new job descriptions by completing job analysis, observation or applying any other recommended technique.
-Review suggested amendments to existing job descriptions.
Description : Strengthening Human Resources Management Capacities in the Lebanese Public Sector:
The project's Overall Objective is to improve the HRM capacities in the Civil Service Board (CSB) as a strategic control agency, and in four Ministries: Social Affairs (MOSA), Tourism (MOT), Public Health (MoPH), and Industry (MOI).
Detailed Description of the tasks:
• Participated in developing methodologies for training needs assessment and training impact assessment.
• Assisted in implementing the TNA methodology and training plan for the 4 Ministries (CSB, MOSA, MOT, MoPH and MOI)
• Preparing Report outlines and writing Progress Report
Description : Development of Position Structures for the Municipal Sector in Saudi Arabia. As a Senior consultant participating in the development of functional structures for the entire municipal sector in the Kingdom of Saudi Arabia. The project comprises the following:
• Situational analysis, process evaluation and documentation, organization and position structures validation.
• Developing position structure models for various categories of Municipalities.
• Organization development plan for migration to the new structures.
• Human resource development plan.
• Job description, functional statements and jobs classification for all municipal positions.
• Database design linking position structures to human resources management.
• Implementation plan showing the manning schedules and implementation guidelines.
• Process evaluation
These tasks were conducted for a sample of 24 municipalities of various sizes and geographical areas.
Pharmamed Beirut - Lebanon
August/2010 - May/ 2012
HR Supervisor:
• Plan, monitor and coordinate human resource management activities to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, termination, training, personnel policies, job evaluation, promotion, benefits and regulatory compliance
• Monitor and guide regarding amendments to the HR policies and procedures
Manuals
• Supervise Personal Performance Management cycle and identify, detect and follow-up training needs and supervise the preparation of training and development plans
• Provide Team members with up - to - date trainings sessions to improve skills and performance
• Administer employee benefits, performance management systems, health and safety, insurance, recreation programs and coordinate with Finance Division
MERIT Consulting Abu Dhabi - UAE
February/2010 - April/2010
Senior HR Analyst:
• Abu Dhabi Sports Council- Government Sector /Human Resources and Management Efficiency Assessment - Assessor
(Al Ain Sport Club, Al Jazira Sports Club, Baniyas Sports Club, AlWahda Sports Club, Al Jazira Sports Club, Al Dhafra Sport, UAE Chess Federation, UAE Equestrian and Racing Federation)
• Family Development Foundation - Government Sector (HR System)
• Ministry of Interior - Abu Dhabi Police (Developing JDs)
Description :Critical National Infrastructure Authority - Operation Manuals for Procurements and Stores:
Detailed Description of the tasks:
− Identifying problems, needs and opportunities for process improvement
− Determining how to improve existing process through the comparison of "as-is" and "as-to-be" models (improving interfaces/handoffs, modifying / improving forms, identifying bottlenecks, reducing time, …) and how to store according to the international standards
− Creating process sheets and descriptive texts for improved
process and modified / new forms.
− Using Visio to create models for improved process
• National Consulting Council (NCC) - Management System related to the rules and regulation, Organization chart and Job descriptions.
• AL Mansouri 3B (Construction Company) - Personnel system, Organization chart, Job descriptions and Salary Scale according to the strategic plan of the company.
• Al Ain Cooperative Society - Management System, Organization chart and Job descriptions according to the strategic plan of the company.
Location: Beirut, Lebanon
Description : National Commission for Lebanese Women (NCLW) shared with United Nations Population Fund (UNFPA) - Development of Organizational Procedures and Administrative guidelines.
Detailed Description of the tasks:
− Identifying problems, needs and opportunities for process improvement
− Creating process sheets and descriptive texts for improved process
− Using Visio to create models for improved process
• Abido Company - Developing Management Systems and Process Documentation by detecting areas for improvement in the current set up of the administrative system .
• Super Café Brazil - ISO 900I:2000 Q.M.S. Process Documentation and validation.
• Planning, curricula development based on TNA, delivery, follow-up and evaluation of several training program and workshops.
Location : Abu Dhabi, United Arab Emirates
Description : Development of a Quality Management System - QMS, as per ISO 9001:2000 :
Detailed Description of the tasks:
− Identifying problems, needs and opportunities for process improvement
− Performing Gap analysis and documented processes
− Analyzing the basis behind steps and requirements
− Developing the best business solution to reduces the operation problems
− Creating and simplify forms which reflect the contents of the improved process
− Defining the KPI's for the improved processes to measure the operation of the procedures
− Creating process sheets and descriptive texts for improved processes
− Using Visio to create models for improved process
Detailed tasks are implemented for the following projects:
• Social Security Funds, Ministry of Interior, Abu Dahbi.
• SAQR Port - Ras Al-Khaimah.
• Al Dhafra Engineering and General Contracting - Abu Dhabi.
• Bin Lahej Electromechanical - Dubai.
• Bin Lahej Aluminium - Dubai.
• Salem Travel Agency - Abu Dhabi.
Bank of Beirut
Trainee (Customer services - Credits) August/2004 - Sept/2004
• Lebanese American University - L.A.U (Beirut - Lebanon) B.S in Business Computer 2001- 2004