IDHAYATHULLAH SHEIK ALAVUDEEN, Senior Sales Executive

IDHAYATHULLAH SHEIK ALAVUDEEN

Senior Sales Executive

BID INTERNATIONAL(Dealers,of RAK CERAMICS,KLUDI RAK,GROHE)

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Bachelor of English Literature
Experience
12 years, 6 Months

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Work Experience

Total years of experience :12 years, 6 Months

Senior Sales Executive at BID INTERNATIONAL(Dealers,of RAK CERAMICS,KLUDI RAK,GROHE)
  • United Arab Emirates - Dubai
  • My current job since November 2017

• Responsible for Tiles, sanitary Sales in Local Market and project.
• Respond quickly and efficiently to all in-coming sales enquiries, by telephone, email, Fax.
• Timely handling of customer complaint and updating with feed backs.
• Meeting with customers, Launch & promote the new products.
• Generate quotations in response to sales enquiries.
• Present to customer the latest updated offers issued and prepared by the sales manager in order to increase sales and strengthen the position and image of our brands.
• Carry out market research, competitor and customer surveys.
• Explaining all the technical information of the products as well as communicating the mode of use of all the products in the most professional and efficient way
• Prepares reports by collecting, analyzing, and summarizing information.
• Support the sales team in achieving the sales objectives.
• Eager to independently take the “extra step” providing exceptional customer service
• Participate in other as-needed customer service and sales support activities
• Perform all other duties as requested
• Perform direct marketing and sales activities to generate sales as per the agreed sales and marketing plan.
• Present to customer the latest updated offers issued and prepared by the sales manager in order to increase sales and strengthen the position and image of our brands.
• Respond to and follow up sales enquiries by mail, telephone, and personal visits.
• Maintain and develop existing and new customers through planned individual account support.
• Monitor and report on activities and provide relevant management information.
• Carry out market research, competitor and customer surveys.
• Capable of explaining all the technical information of the products as well as communicating the mode of use of all the products in the most professional and efficient way.
• Deliver, comment and negotiate the quotations with the customer.
• Maintain relationship with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

Sales Executive at GULF CROWN TRADING (Dealers Of RAK CERAMIC ,KLUDI RAK , JOTUN& NATIONAL PAINT)
  • United Arab Emirates - Sharjah
  • May 2015 to March 2017

• Responsible for Tiles, sanitary Sales in Local Market and project
• Create data base & Search for Architect / Contactor/ Engineer contacts who could benefit from company business objective or services and maximizing customer potential in designated region.
• Visit Architect / Contactor/ Engineer in the region. Establishing new and maintain existing, long-term relationships with the Architect / Contactor/ Engineer
••Managing and interpreting Architect / Contactor/ Engineer requirements - listening to clients and hold meetings to understand, anticipate and exceed their needs.
• Respond quickly and efficiently to all in-coming sales enquiries, by telephone, email, Fax.
• Timely handling of customer complaint and updating with feed backs.
• Meeting with customers, Launch & promote the new products.
• Generate quotations in response to sales enquiries.
• Responsible for customers order production & shipped the materials according to customers’ requirements .
• Present to customer the latest updated offers issued and prepared by the sales manager in order to increase sales and strengthen the position and image of our brands.
• Carry out market research, competitor and customer surveys.
• Explaining all the technical information of the products as well as communicating the mode of use of all the products in the most professional and efficient way
• Maintain relationship with clients by providing support, information, and guidance.
• Prepares reports by collecting, analyzing, and summarizing information.
•Arranging loading plan, and co-ordinate with transportation department for Loading.
•Coordinate with stock in charges and stock keeper for loading, material arrangement, sample arrangement, loading inspection etc.

Sales Executive at RAK CERAMICS
  • United Arab Emirates - Ras Al Khaimah
  • June 2013 to May 2015

• Responsible for export Sales in region Iraq, oman, Pakistan, India, Jordan, Lebanon & some African countries.
• Meeting with customers, Launch & promote the new products.
• Generate quotations in response to sales enquiries.
• Responsible for customers order production & shipped the materials according to customers requirements
• Present to customer the latest updated offers issued and prepared by the sales manager in order to increase sales and strengthen the position and image of our brands.
• Carry out market research, competitor and customer surveys.
• Explaining all the technical information of the products as well as communicating the mode of use of all the products in the most professional and efficient way
• Maintain relationship with clients by providing support, information, and guidance.
• Prepares reports by collecting, analyzing, and summarizing information.

Sales Assistant at Ganesh Ceramic Trading (Dealers of Johnson, Nitco)
  • India - Chennai
  • April 2011 to May 2013

• Responsible for Tiles, sanitary Sales in Local Market and project.
• Respond quickly and efficiently to all in-coming sales enquiries, by telephone, email, Fax.
• Timely handling of customer complaint and updating with feed backs.
• Meeting with customers, Launch & promote the new products.
• Generate quotations in response to sales enquiries.
• Present to customer the latest updated offers issued and prepared by the sales manager in order to increase sales and strengthen the position and image of our brands.
• Carry out market research, competitor and customer surveys.
• Explaining all the technical information of the products as well as communicating the mode of use of all the products in the most professional and efficient way

Education

Bachelor's degree, Bachelor of English Literature
  • at Thiruvalluvar University
  • August 2013
Diploma, It Foundation
  • at Apollo Comuter Eduaction
  • June 2009
Diploma, Diploma in Teacher Education
  • at State Council Of Educational Research And Training Tamilnadu
  • June 2008
Diploma, Diploma in Computer Applications
  • at AICTE Govt of India
  • April 2006

Specialties & Skills

Group Work
Workflow
Customer Facing
Customer Service
Computer Skill
comrade

Languages

English
Expert
Hindi
Expert
Malayalam
Expert
Tamil
Expert
Arabic
Intermediate

Training and Certifications

IT Foundation (Training)
Training Institute:
Apollo Computer Education
Date Attended:
April 2009

Hobbies

  • Reading Books