Ikhsan Bani Bukhori

- Handling merchants sales and complaint
- Finding new potential merchants
- Maintaining relation by online channel

- Handling online Patriot Workshop each Tuesday and Thursday afternoon
- Acquiring Patriot TaniHub to ask the relations for shopping on TaniHub
- Doing online about TaniHub project research through social media
- Responsible for doing retention for inactive customer by email

- Finding new supplier for adding new SKU / items into the warehouse
- Maintaining relation with supplier
- Collaborating for promo and selling out campaign
- Doing market research for finding potential products
- Handling goods flow on the warehouse
- Dividing fast moving and slow moving customer goods for better sales record
- Doing market research to find potential customers
- Creating SOP for rule on handling customer complaint
- Responsible for creating template reply on email, facebook, instagram and call center
- Using social media for finding tricks on how to solve customer complaint
- Doing benchmarking from big companies for new insight