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تم إلغاء حظر المستخدم بنجاح
عماد ملحم, maintenance manager

عماد ملحم

maintenance manager·A.R.Jubaily

لبنان

بكالوريوس, Business Management

الخبرة العملية

مجموع سنوات الخبرة: 20 سنوات, 8 أشهر

maintenance manager

مايو 2019 - حتى الآن

A.R.Jubaily

بيروت، لبنان

مايو 2019 - حتى الآن

• Develop maintenance daily schedules and enforce them among maintenance staff
• Respond to emergency calls for maintenance
• Perform administrative tasks as required
• Perform on site visit for quality check up
• Perform on site inspection in order to prepare new contract offers following site condition and generators requirements
• Prepare inspection condition report for any generator failure / error
• Delegate tasks to meet maintenance schedule and satisfy employer needs
• Monitor and supervise technicians daily routing.
• Monitor and supervise all technicians cars (Special tools, safety equipments, …)
• Ensure all needed spare parts ready with all technicians needed for preventive or corrective maintenance
• Supervise and approve all corrective work quotations ready to be sent to customers
• Delegate and supervise the maintenance coordinator for all follow up needed concerning (quotations, contract renewal)
• Monitor and supervise technicians on site work through maintenance report.
• Monitor, supervise and solve customer complaints registered in the customer service department
• Keep maintenance logs and report on daily activities
• Achievements:
1. Increased Customer Satisfaction Ratio.
2. Established good working relationship with customers.

مجال الشركة:
توليد الطاقة الكهربائية
الدور الوظيفي:
الصيانة والإصلاح والدعم الفني

Spare Parts Manager

يوليو 2017 - أبريل 2019

A.N.Boukhater

بيروت، لبنان

يوليو 2017 - أبريل 2019

• Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction.
• Promotes and merchandises parts and accessories in conjunction with other store locations.
• Identify fast vs. slow movers and maintain appropriate stock levels of each.
• Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives.
• Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals.
• Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures.
• Maximizes use of all order discount programs to achieve management stock order goals

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
الإدارة

Unit Manager

يناير 2017 - يونيو 2017

Bankers

لبنان

يناير 2017 - يونيو 2017

• Analyze statistical data, such as mortality, accident, sickness, disability, and retirement rates and construct probability tables to forecast risk and liability for payment of future benefits.
• Recruit new agents.
• Solicit potential buyers of policies.
• Lead insurance agents and track performance.
• Create and implement business strategies and goals.

مجال الشركة:
التأمين
الدور الوظيفي:
الإدارة

Account Manager

مارس 2015 - نوفمبر 2016

Switch Group

بيروت، لبنان

مارس 2015 - نوفمبر 2016

* Generate sales for a portfolio of accounts and reach the company's sales target.

* Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling.

* Manage and solve conflicts with clients.

* Interact and coordinate with the sales team and other staff members in other departments working on the same account.

* Establish budgets with the client and company.

* Meet time deadlines for accounts.

* Attending clients meeting.

* Maintaining and expanding relationship with existing clients.

* Leading project management activity.

مجال الشركة:
إدارة الممتلكات والمرافق
الدور الوظيفي:
المبيعات

Warranty Manager

سبتمبر 2005 - فبراير 2015

Natco

بيروت، لبنان

سبتمبر 2005 - فبراير 2015

• Control and approval Warranty process
• Monitor Technicians task versus time and cost
• Provide Spare part alternative approval for the Spare part officer
• Monitor parts stock versus number of parts claimed
• Submit claims for approval
• Conduct warranty claims audit
• Analyze and submit all requires reports to Kia Mother Company on monthly and yearly basis
• Annual appraisals form filling for his team

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
الإدارة

التعليم

Notre Dame University

يوليو 2004

يوليو 2004

بكالوريوس، Business Management

لبنان

Skills

Auditing
Expert
Auditing
Expert
Warranty
Expert
Warranty
Expert
Alternative
Expert
Alternative
Expert
Stock
Expert
Stock
Expert
Appraisals
Expert
Appraisals
Expert
Team Work
Expert
Team Work
Expert
communication
Expert
communication
Expert
order
Expert
order
Expert
maintenance management
Expert
maintenance management
Expert
operation
Expert
operation
Expert
warranty
Expert
warranty
Expert
purchasing
Expert
purchasing
Expert
logistics management
Intermediate
logistics management
Intermediate
Auditing
Expert
Auditing
Expert
Warranty
Expert
Warranty
Expert
Alternative
Expert
Alternative
Expert
Stock
Expert
Stock
Expert
Appraisals
Expert
Appraisals
Expert

اللغات

الانجليزية
متمرّس
الفرنسية
متمرّس
العربية
متمرّس

التدريب و الشهادات

الشهادات
Project Management Professional - PMP
AUB / CMCS
Feb 2014 - Feb 2014