Data Center Consultant
Dimension Data
Total years of experience :20 years, 7 Months
Level 3 consultant for EMC Avamar, Data Domain, Networker, Vblock 300 series and VMware ESXi 6.0
Manage the backup infrastructure comprising of EMC Networker, EMC Avamar, EMC Data Domain and EMC Data Protection Advisor
EMC Avamar Administration both as standalone and Integrated with EMC Networker.
Data Domain integration with EMC Networker using as VTL.
Creating and Managing NFS AND CIFS Shares on Data Domain
Moving the data to physical tapes.
Configure and Monitor replication.
Upgrading hardware and the operating system.
Configure Backups with Avamar.
Patch the Avamar Grid and Configure replication.
Day to Day restores and DR planning’s.
Monitoring backups and issues with day to day restores.
Working with the Windows and UNIX team for the best methods in Disaster recovery.
Image level and guest level backups for VMware using Avamar.
Monitoring the de duplication ration.
Crunching the stripes for space issues with Avamar.
Worked as a Technical Specialist for EMC Networker backup application for multiple clients of Microland located in EMEA region.
Responsible in providing level 3 support in monitoring, troubleshooting and administration of the backup infrastructure using Legato Networker to maintain an agreed backup success rate of 99 %.
Responsible for proactive maintenance of storage and backup allocations of the backup environment.
Configuring new clients for backups and adding new savesets.
Configuring backups for adhoc requests.
Troubleshooting and monitoring Tape Libraries (Sun Storagetek SL700, SL 500, L80/40/20, Quantum i500, HP) for any tape drive (IBM, HP Ultrium 2/3/4) failures using native backup application and library console. Co-ordination with hardware vendor for any part replacement.
Performing data recovery as per user’s demand which includes OS like Windows, UNIX, NDMP and saveset types of recoveries.
Performing administration of EMC Avamar based backup environment of deduplicated data.
Performing regular maintenance activities like validating checkpoints, manually running any replication tasks, adding clients to Avamar backup domain, performing adhoc backups and performing restorations.
Part of the Change and Problem management team to recognize root cause of repeated and critical issues in the environment.
Preparing RCA’s and analyzing tickets for technical quality of tickets handled in the queue.
Making sure all the SLA’s are met with respect to Incident Management.
Responsible for mentoring and developing junior members of the team
Part of Data protection team of a Fortune 500 client supporting a backup infrastructure of about 9000 clients and 150 Backup Servers on multiple platforms and Enterprise backup tools.
Responsible for monitoring, troubleshooting and administration of the backup infrastructure using Legato Networker, Veritas Netbackup, Symantec Backup Exec, Arcserve, CA Brightstore to maintain an agreed backup success rate of 99 %.
Leading a team of L1/L2 engineers as a Technical lead providing technical solutions and handling escalated incidents.
Co-ordination with hardware vendor for any part replacement.
Performing data recovery as per user’s demand which includes OS like Windows, Unix and Directed, NDMP, Saveset types of recoveries.
Part of the Change and Problem management team to recognize root cause of repeated and critical issues in the environment.
Preparing RCA’s and analyzing tickets for technical quality of tickets handled in the queue.
Data Center Monitoring and Backup Administation
Backup Administration on Legato Networker
To provide technical assistance to a wide arange of Wireless Internet Service Provider(WISP) all over the world.Job also includes to monitor deifferent locations where the Wireless controllers and check for any alerts and send periodic updates and also provide assistance on the phone to end users having problems connecting to internet.Taking escalations from different locations for complex issues regarding billing and technical help.
To prvide high end technical support and solutions on SONY (VAIO) brand of computers both desktops and notebook and also SONY (CLIE) handheld computer to a customer base mainly from North-America over the telephone with high quality to ensure maximum customer satisfaction for company growth and customer retention.
3 yr diploma recognised by the state and central government technical education boards BOTEK and AIC