Director, Head of Integrated Middle Office
Standard Chartered
Total years of experience :20 years, 9 Months
- Categorized as a High Potential staff as per the year end review of 2014.
- Lead policy, procedure, process, systems and control changes as the Country Lead for Corporate & Institutional Clients business in the areas of Operational Risk, Client Due Diligence, and Financial Crime Risk
- Ensured coordination and motivation among different parties of the service workstream spread across multiple locations & core operations being in Chennai, India to meet service and risk Key Performance Indicators including periods of capacity stretch.
- Developed and restructured team to ensure quality, reliable and on time delivery of services.
- Developed own learning base and systematically administered team’s learning & followed through with regular coaching and mentoring.
- Devised and adapted operating and project plans based on horizon activity levels.
- Conducted investigative reviews to identify gaps along with rootcauses and re-designed workstreams and processes to address issues.
- Managed remediation projects in above areas based on risks identified or reviews conducted.
- Moderated Operational Risk related forums and driven actions related to high risk issues for closure.
- Supported strategic planning and performance management activities of Client Coverage (Corporate Banking) and Transaction Banking business growing at 30% per annum from a revenue base of USD 100 Mn in 2010
- Developed strategic and operational plans for and controlled fund flows of Client Coverage and Transaction Banking business as a member of the Country Liquidity Management Committee (LMC) and standing invitee to Asset Liability Committee (ALCO).
- Controlled pricing of both Asset and Deposit products by setting minimum and maximum thresholds and challenging Relationship Managers on their pricing proposals for individual clients.
- Assumed additional responsibility as the Secretary of the Business Operational Risk Forum from January 2013.
- Supported launching of Islamic Finance products,
- Assumed additional responsibility of managing the Client Due Diligence Execution team and the Client Due Diligence transformation project,
- Partnered with the Wholesale Bank business for Africa Region that had a cost base of above $350m and covered 14 geographies
- Supported Business Heads and CFO’ of Wholesale Bank business of Africa through analysis and reports to help develop strategies, manage performance and make investment decisions
- Adapted routine reports and analyses in line with changes in strategy, delivered a robust framework of Regional Cost Budgeting and tracking, supported different strategic projects of the bank in Africa Region
- Partnered with Wholesale Bank Businesses by providing reports and analyses for performance management and cost control
- Supported the planning activities of Wholesale Bank during Budget and Forecast phases for revenues, costs and balance sheet
- Mitigated cross border risk by reviewing Country Addendums of Product Programs new product roll out; supported new systems roll-out for Transaction Banking products; streamlined, standardized and automated activities in preparing reports in aiding analysis and control of revenue, cost and balance sheet numbers