Osama Ghanim

 Recruited to provide strategic planning and leadership for all sales and business development in the assigned territory and any possible future territory expansions.
 Full P&L accountability for sales, marketing and customer service functions.
 Accountable for staffing, budgeting, key account management and other territory management matters.
 Developed and executed national sales and marketing plan, designed sales materials, generated leads, and established a reseller network as well as a direct customer base.
 Established entire sales process and infrastructure from the ground up.
 Hired, trained and supervised internal and external sales representatives nationally.
 Implemented sales force automation technology.
 Recognized for building, educating and motivating top-performing sales team.
 Handle the business with major key business sectors such as the Government / Oil / Telecom / Banking / Major IT companies and ISPs.

 Joined company as a country manager and advanced rapidly to become the Regional Business Manager in UAE, Jordan and Qatar.
 Transitioned company focus from technical and administrative to sales and marketing orientation.
 Opened 2 regional offices.
 Planned and orchestrated all sales activities.
 Grew new sales by at least 80% compared to previous years.
 Designed high impact sales proposal presentation that was adopted branch-wide.
 Also followed up the progress of projects through the concerned project managers to ensure successful fulfillment of all project deliverables and next to get achieve the best customer satisfaction level.
 Technology consultant in various new fields such as e-commerce and mobile computing.
 Participated in the design of a complete SMS and WAP portal project for a leading GSM service provider.

 Joined company as a consultant and advanced rapidly to become the youngest Regional Business Development Manager in the company’s long history.
 Significantly contributed to company’s explosive growth during a relatively very short period of time.
 Recruited, developed and motivated synergistic team of sales/service professionals.
 Managed the operation in Jordan Branch. Helped Qatar and Oman branches in many business development activities which paved the road for me to the new regional position.
 Managed the re-engineering and introducing automation software for many governmental organizations in Jordan, Qatar and Oman.
 Introduced new technologies and tools to the company

 Joined as a system engineer for IBM AS400 line of business covering Banking, Governmental and Telecom sector.
 Promoted to System Engineer Manager in 1992.
 In charge of all system engineering activities including follow-up on projects progress and liaison this with the clients key business personnel for the objective of ensuring the best level of customer satisfaction.
 Responsibilities included helping in the preparation of proposals from RFPs. Work included an extensive Networking and Connectivity infrastructure design.
 Participated in many pre-sale activities.
 Managed and participated in the solution design of a major government and private organizations.
 Managed team of system engineers.
 Participated in several consultancy assignments for big government and banking institutions in the Gulf area.

IBM Mainframe CICS Analyst / Programmer
 Participated in development of student information system under IBM CICS.
 Developed a MIS system for the unit after integrating information with HOST mainframe.