Financial Crime Manager
Yoco
Total years of experience :9 years, 7 Months
Manage day to day transaction monitoring/chargeback operations(1st line of defence)ensuring operational quality and delivery against SLA’s (internal and external).
•Ensure the quality SAR/STR are reviewed and reported within the agreed FIC guidelines
•Conduct AML risk assessments on new product launches
•Development of internal control and risk procedures
•Identify new aml/fraud trends/patterns with the objective to provide guardrails and enhance transaction rules/heuristics •Establish customise risk watchlist to Identify bad acting customers and take corrective actions thereafter
•Conduct new joiner induction training of new recruits & initiate periodic training sessions with relevant areas. •Continuously review the fraud/risk policy and update the mandatory training program
•Ensure the management of real time transaction monitoring alerts & investigations are completed within acceptable TAT’s •Managing key relationships with local and international banks, and working together with the intention of recovering
lost funds and return funds
•Managing key relationships with regulators and payment schemes such as Mastercard & Visa
•Providing effective Subject Matter Expert visibility and advice to stakeholders
•Leading day to day operational anti-money laundering, financial sanctions and terrorist financing activities
•Lead assessment and improvement of adequate procedures to ensure effective prevention of economic crime
•Delivery of key projects to identify and close critical gaps or vulnerabilities in all areas of anti-financial crime •Maintaining a high level of professional awareness and understanding of relevant external regulatory and legislative developments in South Africa and emerging markets.
•Adopt a continuous improvement mentality to enhance case management systems, customer onboarding solutions with the goal to drive automation on processes and planning tools to keep bettering the team to ensure we perform
consistently ahead of the curve.
• AML/CTF induction training of new recruits employed by the bank.
• Undertake the CTR is reported daily to the FIC.
• Reviewed the bank AML/CTF policy and developed a mandatory AML/CTF assessment for all new
employees.
• Investigate and submit Suspicious Transactions/Activity Reports to the FIC.
• Manage Go AML reporting message board and ensure the Section 27 & 32 is responded to.
• Attend to various ad-hoc projects such as regular testing of the transaction monitoring alerts system.
• Undertake and oversee the banks monitoring plan and complete periodic monitoring reviews and
report on weakness identified alongside potential solutions.
• Advise and provide guidance to the business units on compliance related issued.
In addition, liaise with senior management on local and international changes to AML/CTF laws and
regulations.
• Support with staff related issues when the Compliance Manager is unavailable.
• Perform AML/CTF risk assessments, gaps analysis of policies, develop internal controls and
recommend areas of improvement.
• Possess the experience in interacting with regulators FIC, FSCA and conduct walk through sessions
with SARB for audit purposes.
• Monitor Regulatory changes via Lexis Nexis alerts systems and regularly evaluates the internal bank
policies to ensure compliance with global best practices and South Africa banking requirements.
• Prepare and develop compliance monitoring plans for the year with agreed timelines
• Conduct regular monitoring reviews with evidence documented and effectiveness of the controls
Stated. These reviews are shared with senior management.
• Respond to various financial institutions with regards to the completion of Risk Management
Application forms, Wolfsberg & AML/Due diligence questionnaires.
• Knowledge of Swifts and respond to correspondent banks AML/CTF transaction information
requests on client’s international payments.
• Conduct AML investigations on transactions or customer’s accounts which are generated from the
automated transaction monitoring system to detect any trends that present illicit activities, in
accordance with defined procedures and to meet standards for both quality and timelines.
• Assists with the database updates to the automated payment/client screening systems of OFAC, UN,
and EU Sanction lists.
• Review, investigate and comment on transactions (local/international payments) generated on
the automated payment/client screening systems against potentially sanctioned individuals and
entities.
• The on-boarding of high-risk accounts (e.g. Pep/NPO Account), the Enhance Due Diligence and KYC documentation are reviewed in accordance to FICA and the bank AML/CTF policy.
• Oversee the annual Re-KYC projects on medium and low risk accounts by ensuring the clients
documentation and detailed client information reviews undertaken by the business units are in
line with industry best practices.
• Control and manage all projects relating to FAIS, FATF, FATCA/CRS requirements
• All service requirements from my set of client portfolio are met and all correspondence and
agreements have been adhered to.
•Pro-actively assisting customers via telephone, mail or face to face interactions to handle
transactional banking services queries along with internet banking related issues.
•Build strong working relationships with the across the HBZ corporate team with the objective of
forming teamwork and being customer centric focused.
•In my role as a relationship officer I also conducted customer due diligence on my client portfolio
•Analysed client’s financials and generated call memorandums to credit committee in accordance to
their corporate financing requirements.
• Target prospective clients by cross selling the banks products to increase the bank’s growth.
• Endeavours to build healthy bonds with new and existing high net worth clients.
•Develop creative strategies to retain the clients including interviewing them to take their feedback.
•Respond to client queries in a timely fashion.
• Identifies new opportunities for sales campaigns that can lead to increased sales.
• Assisting clients with online banking application and queries.
•Understanding the company's reputation and ensuring to retain that image by continually enhancing my personal performance.
•Generate Call Memorandums to credit committee for the approval of client’s facilities.
• Analysed client’s financial statements with regards to the bank’s corporate financing requirements.
Reason for leaving: Relocated to Durban
Overview
•Family owned enterprise that retailed as a general dealer and specialised in School Uniforms.
Responsibilities
•Staff complement of 3 directly reporting to me.
•Start-up company:
•Conducting market research regularly to keep up with the latest trends and competitors.
•Interacting with various suppliers negotiating in prices.
•Recruiting the right people for key tasks.
•Operations management:
•Delegating tasks and ensured that deadlines were adhered to.
•Develop strategic campaigns for promotional merchandise during peak periods of the year.
•Organising the logistics behind the distribution between supplier and business
•Financial / funding model:
•Setting up an appropriate financial model for the business.
•Investigating effective financial tools so the business overheads were met.
•Advertising was developed in-house.
Achievements
Accomplished a difficult undertaking in persuading consumers through advertising and pricing to position ourselves in the market as a retailer of choice in providing high quality products and services.
Business Research •Economics - (Distinction) •Business Management - (Distinction) •Financial Management - (Distinction) •Operation & Innovation Management •Marketing
Subjects : Marketing •Marketing Research •Consumer Behaviour •Special Topics in Marketing •International Marketing Communication : Business Management •Technology Management •Corporate Strategies •Business Ethics •International Business
English, Afrikaans, Mathematics, Geography, Accounting, Business Economics, Biology School Achievements: •Business Economics awards from Grade 10 to 11 •1st place Business Economics in Grade 11 •World Knowledge Olympiad •A RCL member in Grade 12(class representative) •Selected for