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Isabel Olmo , Talent Acquisition & Manpower Planning Manager

Isabel Olmo

Talent Acquisition & Manpower Planning Manager·Fmm - JV with Qatar Airways

Qatar

Diploma, Teaching

Work experience

Total years of experience: 36 years, 6 months

Talent Acquisition & Manpower Planning Manager

December 2019 - Present

Fmm - JV with Qatar Airways

Doha, Qatar

December 2019 - Present

• Manage a total of 3.800 positions. Projects: Hamad International Airport, Msheireb, National Museum, MIA.
• Leading Government Relations, Manpower Plan, Talent Acquisition and Onboarding teams.
• Talent acquisition management coordinating blue, grey and white collars.
• Reducing Recruitment expenses using free resources, renegotiating old agreements and adding new agencies and suppliers.
• Constantly monitoring company’s manpower requirements adjusting recruitment to budgets and contracts, developing talent strategies to achieve the growth objectives of the company.
• Involved with Operation Managers in all Recruitment needs finding solutions and identify internal promotions and future leaders.
• Weekly meetings with HR team, Operations Managers and clients if necessary.
• Developing Selections Matrix and Job Descriptions with Areas Managers.
• Training teams about attracting and retaining talent in organization creating an internal career plan.
• Internship and fresh graduated new project development with Qatar University and Texas University.

Main goals achieved have been:
• Deployment of 450 billable staff in less than 2 months to cover old gaps and be able to increase the billing in 2 months.
• Adjusting Manpower Plan to real budgets and contracts giving a real picture.
• Starting the implementation of a local Software tool for Recruitment, Immigration, Accommodation, Training and Employee Relations after selection of different market’s tools.
• Leading Performance Review project with HR Director
• Update to real processes SOP and HR Policies related to Recruitment, Onboarding.
• Searching and recruiting high candidate´s level for Management positions using own network without incurring expenses.
• Development of the Kick Off of a new project that would have needed the deployment of new 1.800 staff that should have been mobilized in 3 month.

Company industry:
Amusement & Recreation Facility
Job role:
Human Resources and Recruitment

HR Manager

January 2017 - November 2019

Acciona

Doha, Qatar

January 2017 - November 2019

Acciona Facility Services MENA - Qatar
Acciona has 40.000 employees in 40 countries working in Construction, Services,
Water, Industrial, Energy and Infrastructures areas
* Managing a total of 1.800 staff.
* Reducing Recruitment expenses saving QAR 1mm in 1 year.
* Successful track record of transforming HR organization into a cost-efficient
strategic entity.
* Manpower plan management strategy for the company growth.
* Involved with Operation Managers in all manpower’s issues and employee relations.
* Negotiating and renewal of Medical, Workmen’s and Liability Insurances.
* Develop and implement HR strategies and initiatives aligned with the overall
business strategy and yearly budget.
* Key contribution on executive teams, participating in strategic planning and
organizational development.
* Creating strategies for overseas and local recruitment processes for all Qatar and
Oman. Fully Responsible for the entire recruitment and selection process.
* Performing as a Project Manager of Manpower Outsourcing contracts with other
companies, generating incomes for HR Department and managing KPI.
* Actively developing and implementing HR strategies and initiatives, improvement of
HR systems, forms, and ranges, creating HR policies across the organization.
* Annual Performance Review for mid and high positions
* Managing new project for HR System coordinating the implementation with Spain
International Payroll Department, IT, Finance and Local suppliers.
* Overlooking, reviewing and approving Monthly Payroll for Qatar and Oman.
* Constantly review Labor Law and new National facts that affect HR work and
managing manpower.
* Development of training, development and career plan.
* PRO work’s supervision and immigration processes.
* Managing the talent program while constantly reviews training needs monitoring
training courses.
* Internship new project with Spanish Universities, new project.
* Monthly Presentation of HR dashboard to GM in Qatar and HR Manager in Spain.
* Reporting directly to General Manager and Group HR Manager in Spain.
Talent Development & Acquisition Business (Area Baix Llobregat

Company industry:
Personal Services
Job role:
Human Resources and Recruitment

Talent Development & Acquisition Specialist

May 2012 - July 2016

Cajamar

Spain

May 2012 - July 2016

Support the acquisition and on-boarding processes.
* Internship Program and selection process and career plan development
* Monthly Dashboards.
* Develop retaining strategic and career plan.

Company industry:
Banking
Job role:
Human Resources and Recruitment

Branch Manager

May 1998 - April 2012

Cajamar

Spain

May 1998 - April 2012

Managing 250 MM/€ a portfolio comprised of local and international companies.
* Define commercial strategies and new sales channels and Administrative
Procedures, and supervision of 10 employees.
* Achieving personal objectives stipulated annually by the headquarters.
* Managing promotions, conducting training sessions, analyzing job duties, writing job
descriptions, and training for other branches and Head office.
Improving assets and liabilities, improving profitability current clients and
increasing the number of clients.
* Studying risk analysis for banking proposals, accounts monitoring, loans, achieving
revenues from banking's services merges.
* Achieving reducing credit's late payments, refinancing and gotten customer’s
commitment to continue paying during the crisis, reducing the late payments.
* Training the team to manage and promote better positions because of the good
work and knowledge.

Company industry:
Banking
Job role:
Management

Admissions & Resident Coordinator (during sabbatical time)

January 2008 - December 2008

Embassy CES

New York, United States

January 2008 - December 2008

In Admissions: Team Leader of an International team, developing policies and
procedures for managing admissions.
* In Accommodation area, I was the main Resident Coordinator for all the residences
around the city of New York, to do this task; I developed and implemented a host
and welfare protocol for new students that the school implemented all-around their
accommodations.

Company industry:
Higher Education
Job role:
Teaching and Academics

Business Development & Founder (Simultaneously with other work positions)

May 1996 - January 1999

Viatges Thalassa

Spain

May 1996 - January 1999

Develop new sales channels as well as negotiations with airlines and wholesalers.
* Develop and implement administrative control systems, petty cash and suppliers’
control.
* Talent Acquisition and training teams. Resolving grievances

Company industry:
Entertainment
Job role:
Hospitality and Tourism

Budget Assistant Manager

September 1996 - May 1997

Catalonia Government

Spain

September 1996 - May 1997

• Control and consolidation of budgets by sanctions received by concepts of environmental disturbance.

Company industry:
Accounting
Job role:
Accounting and Auditing

Assistant Manager

July 1991 - May 1996

Barcelona Activa

Spain

July 1991 - May 1996

• International relations, control and budget’s compilation. Reporting to GM
• Control and remittance of information required by third parties.
• Develop and program an automated system to control and monitor the business expenditures and linked to the company’s budget management system by cost centers.

Company industry:
Administration Support Services
Job role:
Finance and Investment

Accountant Assistant

July 1989 - July 1991

Municipality of Barcelona

Spain

July 1989 - July 1991

Developed various processes most likely related to public accounting and budget
management.
* Implementation of a new public accounting system being myself responsible for
testing, teaching and detecting flaws.

Company industry:
Public Administration
Job role:
Accounting and Auditing

Education

Universitat de Barcelona

December 2016

December 2016

Diploma, Teaching

Spain

January 2006

January 2006

Master's degree, Economic and Financial Management

Higher College of Business Management and Administration-ESADE – Barcelona

Universitat Pompeu Fabra

January 2006

January 2006

Diploma, Banking Management

Spain

Skills

HR Strategy
Expert
HR Strategy
Expert
Employee Relations
Expert
Employee Relations
Expert
Talent Development
Expert
Talent Development
Expert
Engagement
Expert
Engagement
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert
SUPERVISORY SKILLS
Expert
SUPERVISORY SKILLS
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
BANKING
Expert
BANKING
Expert
CREDIT
Expert
CREDIT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
PLAN DEVELOPMENT
Expert
PLAN DEVELOPMENT
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert

Languages

English

Expert

Spanish

Expert

Training and Certifications

Certifications
Human Resources Management & Accounting
Jul 2007

Training
Professional English for International Trade
Fomento - Barcelona
May 2014
Negotiation and International Recruitment
Fomento - Barcelona
Apr 2013
Project Management
Fomento - Barcelona
Mar 2014
Online Marketing
Barcelona Activa - Barcelona
Oct 2013
Sales Manager
Dale Carnegie - Barcelona
Mar 2016
Global Leadership Challenge
IE University
Dec 2019
High Impact Sales Certificate
University of Central Missouri
Apr 2016
Human Resources and Accounting Management
EADA
May 1997
Personal Leadership, Communication and Interpersonal Relationship
Dale Carnegie
Mar 2016

Hobbies and interests

Reading, Traveling, Swimming, Learning, Searching & Investigating