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Issam Mohammad AlBakkar, Key Account Manager

Issam Mohammad AlBakkar

Key Account Manager·Air Arabia

Jordan

Bachelor's degree, Graphic Design

Work experience

Total years of experience: 9 years, 2 months

Key Account Manager

January 2023 - Present

Air Arabia

Amman, Jordan

January 2023 - Present

-Manage and develop business with contracted corporate and agent customers.
-Active & systematic management of sales activities with focus overall targets with a breakdown to other objectives.
-Negotiate and implement revenue contracts in order to increase client base and to facilitate growth for the corporate.
-Improve account management by predicting potential competitive threats and outlining proactive solutions.
-Analyze and share competitive activities on a regular basis to ensure fare competitiveness at all times.
-Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling
Business opportunities.
-Built and cultivate long-term quality relationships with travel agencies, corporate clients, commercial institutions and
Embassies by addressing needs and providing superior customer service.
-Follow-up and action deviations to plan.

Company industry:
Airlines
Job role:
Sales

Key Account Executive

April 2019 - Present

Air Arabia

Amman, Jordan

April 2019 - Present

Company industry:
Airlines
Job role:
Sales

Sales Support Specialist

January 2018 - April 2019

Air Arabia

Amman, Jordan

January 2018 - April 2019

Company industry:
Airlines
Job role:
Support Services

Reservations and Ticketing Agent

April 2017 - January 2018

Air Arabia Jordan

Amman, Jordan

April 2017 - January 2018

Ticketing and reservations

Company industry:
Airlines
Job role:
Sales

Education

Al-Zaytoonah University of Jordan

August 2015

August 2015

Bachelor's degree, Graphic Design

Jordan

GPA (percentage): 73%

GPA (percentage): 73%

BA degree in design

Skills

B2B Sales
Expert
B2B Sales
Expert
Commercial Aviation
Expert
Commercial Aviation
Expert
Travel Management
Intermediate
Travel Management
Intermediate
Effective Communication Skills
Expert
Effective Communication Skills
Expert
Aviation
Intermediate
Aviation
Intermediate
Customers Service
Expert
Customers Service
Expert
Revenue
Intermediate
Revenue
Intermediate
Groups Managment
Expert
Groups Managment
Expert
Commercial Aviation
Intermediate
Commercial Aviation
Intermediate
Galileo system
Intermediate
Galileo system
Intermediate
Team Leading
Expert
Team Leading
Expert
Supervisor Skills
Intermediate
Supervisor Skills
Intermediate
B2B Sales
Expert
B2B Sales
Expert

Languages

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Training
Galileo System
Galileo System
Mar 2016

Hobbies and interests

Technology
Travelling