ISHARA WEERASINGHE, Sales coordinator

ISHARA WEERASINGHE

Sales coordinator

Fortune shipping and logistics LLC

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Etudes secondaires ou équivalent, Advance Level
Expérience
14 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 9 Mois

Sales coordinator à Fortune shipping and logistics LLC
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis mars 2016
Customer service agent à Dubai Metro/SERCO LTD
  • Émirats Arabes Unis - Dubaï
  • avril 2011 à mars 2016

Supervises and coordinates activities of workers engaged in selling tickets and checking baggage at railroad station not served by STATION MANAGER

Monitoring and maintaining station operational status and to ensure the safety and comfort of passenger movement within the station premises

Facilitated excellent customer service to passengers thereby ensuring customer expectations are not only met but exceeded.

comply fully with procedures and instructions instructed as part of the certified training and instructions

Tele Caller à SOS Children's villages
  • Sri Lanka - Colombo 1
  • novembre 2010 à mars 2011

Managing and updating database to record donor contact and preference information

Making risk analyses and balancing time-cost ratios to focus effort on the most appropriate fundraising activities with the highest chance of success.

Developing and coordinating web-based fundraising, online auction and merchandise sales.

Developing new and imaginative fundraising activities, many of which involve organizing events. Organizing traditional activities, such as sponsored outdoor events and house-to-house collection of donated goods and money.

Shipping Assistant à Elsteel (Pvt) Ltd
  • Sri Lanka - Katunayake
  • septembre 2009 à octobre 2010

Assist and evaluate needs with shipping points, weight and freight permits, and other information needed

Coordinate with carriers and freight forwarders to schedule pick-up of goods

Shipping export/Import documentation BL/Certificate of Origin, Packing lists, insurance certificate, opening LC etc

Maintaining shipping station are in working order and stocks with material.

Notifies consignee of shipments arrival and coordinates shipment information to the other officers or agents

Receptionist à Shell Gas Lanka
  • Sri Lanka - Colombo 3
  • août 2009 à août 2010

Greets and announces visitors

Coordinates transportation for Employees and visitors Updates and prepares the Monthly Attendance Reports

Upon HR approval other requested duties in HR department

Handling conference rooms/meetings rooms etc

Éducation

Etudes secondaires ou équivalent, Advance Level
  • à LAKPAHANA ADVENTIST COLLEGE
  • août 2008

Specialties & Skills

Data Entry
Front Office
Documentation
Telecommunications
Customer Service
time management
communication
customer complaint handling
customer relationships
computer
team work

Langues

Anglais
Expert
Tamil
Moyen

Formation et Diplômes

Excellence Award for the consistent delivery of World Class customer Service, (Certificat)
Date de la formation:
February 2015
Excellence Award for the consistent delivery of World Class customer Service, (Certificat)
Date de la formation:
January 2015
Certificate of Recognition for achieving Perfect Attendance (Certificat)
Date de la formation:
November 2013
Excellence Award for the consistent delivery of World Class customer Service, (Certificat)
Date de la formation:
April 2014

Loisirs

  • Music/Dancing/Travelling