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islam sholkamy, Retention agent

islam sholkamy

Retention agent

Convergys

Location
Egypt - Cairo
Education
Bachelor's degree,
Experience
12 years, 3 Months

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Work Experience

Total years of experience :12 years, 3 Months

Retention agent at Convergys
  • Egypt - Cairo
  • My current job since June 2016
Associate Recruiter at Stream
  • Egypt - Cairo
  • November 2015 to February 2016
customer service at stream (sirius canada)
  • Egypt - Cairo
  • November 2014 to November 2015

customer service

technical.support at stream (TomTom GPS)
  • Egypt - Cairo
  • November 2011 to October 2014

worked as agent (voice and non-voice)then acting as Team manager for italien team for 3 month

Education

Bachelor's degree,
  • at institution des affaires international
  • June 2013

Specialties & Skills

Work under pressure
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Customer Service
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Communication skills
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Teamwork
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Microsoft office
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self-paced materials: Planning Project Human Resource
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Languages

Arabic
Native Speaker
French
Native Speaker
English
Beginner