Sales Consultant
Emaar Properties
Total years of experience :4 years, 3 Months
• EMAAR RETAIL Sales Consultant (2012-Present)
Worked with Emaar Properties as a Sales Consultant for Local & International Sales.
Part of a busy team, driving sales of properties including residential apartments, serviced
apartments, villas and townhouses. Listening to customers and ensuring that they receive the highest standards of customer service.
• DUTIES: • Matching the customer's needs to the right property.
• Willing to approach customers and able to close a sale.
• Working as part of the sales team providing excellent customer service.
• Excellent property knowledge.
• Occasionally negotiating with customers on price.
• Dealing with and resolving customer complaints and concerns.
• Building a great rapport with customers.
• Worked as a Freelancer for: Hp, Dell and Apple products in the development field through a private firm from 2009- till date. Attended Microsoft based seminars.
KEY SKILLS AND COMPETENCIES
• Strong collaboration, influencing and problem resolution skills.
• Knowledge of selling techniques and merchandising.
• Innovative and persuasive.
• Aware of the latest market trends and up to date on product knowledge.
• Developing new customers.
• Excellent after sales service ensuring the customer has had a good experience.
• Maintaining and demonstrating security and Health and Safety awareness.
• A real flair for selling.
• EMAAR RETAIL/L&E-Subsidiary Retail Sales (2010-2011)
Worked with Emaar Malls Group in Dubai Mall for Dubai Aquarium & Underwater Zoo.
Responsible for maintaining visibility with customers at all times and fostering a successful
relationship endearing the customer to the company.
• DUTIES: • Greeting & welcoming all potential and existing customers to the store.
• Adherence to all Company policies and procedures.
• Maintaining very high merchandising standards.
• Analyzing sales statistics and determining sales potential.
• Worked for Sundance events and was assigned as a field supervisor for Amp
marketing management Dubai.
(2011-2012)
Liaising with clients to ascertain their precise event requirements. Working closely with key stakeholders at every level of the business to ensure the effective delivery of events
Responsible for managing all aspects of inventory management /stock control systems.
Daily reports & analysis of stock and inventory movement. Reporting to the Headmaster & senior managers on key issues.
• DUTIES: • Responsible for revenue generation and also encouraging repeat business.
• Developing, implementing and managing events.
• Managing all group rooms and banqueting processes and procedures.
• DUTIES: • Was responsible for planning work and ensuring a contract is delivered on time.
• Arranged delivery of materials and managing a range of subcontractors.
• Maintained strict quality control procedures.
x International general certificate of education from the Westminster school Dubai, O-levels 2007 examination (university of London) completed IGCSE courses in: x English x Mathematics x Environmental management x Business studies x Accounting x Economics x Information technology
x Cambridge international examinations from the Arab unity school, Dubai, AS & A Level 2008 completed GCE courses in: x Psychology (A) x Business studies (AS) x Economics (AS) x Bachelors Degree in Business Administration, Major in Management from Murdoch University in (DIAC) COMPUTER SKIILS x Detailed Knowledge of Windows 95, Win 98, Win XP, Win 2000 Professional. x Knowledge of MS Office [Word, Excel, PowerPoint, Outlook Express] x Expert Knowledge of Internet. x Computer Proficient.