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Ismail  Siam, Managing Director

Ismail Siam

Managing Director ·Java Travel & Tourism / Siyyaha.com

United Arab Emirates

Bachelor's degree, Hotel & Tourism Management

Work experience

Total years of experience: 16 years, 6 months

Managing Director

March 2017 - January 2021

Java Travel & Tourism / Siyyaha.com

Abu Dhabi, United Arab Emirates

I found this job using Bayt.com

March 2017 - January 2021

Build and maintain the relations with Royal Family, SHK office, VIPs and
Government entities.
 Responsible for maintaining a highly engaging culture, motivating
employees, fostering an environment with high levels of teamwork,
accountability, communication and vision to employees.
 Develop, update and manages policies and procedures.
 Develop organizational strategies by identifying and researching human
resource issues, contribute information, analysis and recommendations to
organization’s strategic direction.
 Direct the training, planning, and skill building of the staff to prepare them
for future growth for the company and individual career paths.
 Work closely with management and employees to provide consultation and
guidance to improve work relationships, build morale and increase
productivity and retention.
 Work closely with executive leaders and management to advise, counsel,
and provide coaching and resolution to address employees’ performance.
Provide performance management guidance to line management (coaching,
counseling, career development, disciplinary actions).
 Promote ethical and cultural awareness to the workforce through training,
development and consultation.
 Reports daily, weekly and monthly KPI reporting as determined by the
Vice President.
 Managing & Preparing Employee Surveys
 Responsible for continuous improvement and innovation as I am related to improving processes, addressing performance, creating action plans and
ensuring proper training and development of employees.
 Actively participate with the interviewing, and hiring process.
 Develop and execute the company’s business strategies in order to attain
The goals of the board and Chairman.
 Provide strategic advice to the Chairman so that they will have accurate
view of the market and the company’s future.
 Prepare and implement comprehensive business plans to facilitate
achievement by planning cost-effective operations and market
development activities.
 Communicate and maintain trust relationships with Chairman, business
partners and authorities.
 Delegate responsibilities and supervise the work of executives providing
guidance and motivation to drive maximum performance.
 Analyze problematic situations and occurrences and provide solutions to
ensure company survival and growth

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Tourim Manager

May 2011 - June 2016

Nirvana Travel & Tourism

Abu Dhabi, United Arab Emirates

I found this job using Bayt.com

May 2011 - June 2016

Developing and maintaining current business.
 Provide effective training and development programs to increase employee
growth.
 Lead the new hire employee orientations and manage the onboarding
process
 Managing and directing 75 staff in different departments and branches.
 Prepare yearly happiness calendar for all the staff
 Managing and directing Exhibitions & Events department and corporate
department,
 Build Strong relations with government entities in the market.
 Responsible for contracting with suppliers & Clients.
 Manage the process of all employee disciplinary actions. Provide coaching
and counsel as needed to Hiring Managers
 Managing the Projects & Events worldwide.
 Expert in compliance, benefits, policy, and issue resolution
 Handling Royal Family Bookings.

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Sales Executive

June 2006 - October 2010

Trust Travel Agency

Amman, Jordan

I found this job using Bayt.com

June 2006 - October 2010

Build Strong relations with government entities in the market.
 Responsible for contracting with suppliers & Clients.
 Manage the process of all employee disciplinary actions. Provide coaching
and counsel as needed to Hiring Managers
 Managing the Projects & Events worldwide.
 Expert in compliance, benefits, policy, and issue resolution
 Handling Royal Family Bookings.

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Sales & Reservation

May 2003 - April 2006

Modern Tours

Amman, Jordan

I found this job using Bayt.com

May 2003 - April 2006

Build Strong relations with government entities in the market.
 Responsible for contracting with suppliers & Clients.
 Manage the process of all employee disciplinary actions. Provide coaching
and counsel as needed to Hiring Managers
 Managing the Projects & Events worldwide.
 Expert in compliance, benefits, policy, and issue resolution
 Handling Royal Family Bookings.

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Education

Al-zaytoonah University Of Jordan

January 2006

January 2006

Bachelor's degree, Hotel & Tourism Management

Jordan

GPA (percentage): 70.1%

GPA (percentage): 70.1%

Hotel Management & Travel Agency Management

Skills

Special Event
Expert
Special Event
Expert
Management
Expert
Management
Expert
B2C
Expert
B2C
Expert
B2B Sales
Expert
B2B Sales
Expert
Travel
Expert
Travel
Expert
BENEFITS ADMINISTRATION
Expert
BENEFITS ADMINISTRATION
Expert
COACHING
Expert
COACHING
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DIRECTING
Expert
DIRECTING
Expert
EXHIBITIONS
Expert
EXHIBITIONS
Expert
GOVERNMENT
Expert
GOVERNMENT
Expert
HIRING
Expert
HIRING
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MARKETING
Expert
MARKETING
Expert
SALES
Expert
SALES
Expert
Special Event
Expert
Special Event
Expert
Management
Expert
Management
Expert
B2C
Expert
B2C
Expert
B2B Sales
Expert
B2B Sales
Expert
Travel
Expert
Travel
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Leadership and Team Development
Sep 2021
Change Management
Sep 2021
Risk Management
Sep 2021
Digital Marketing
Sep 2021
Project Management
Sep 2021

Hobbies and interests

Traveling