Receptionist
Lebanese Qatari Medical Center
Total years of experience :7 years, 1 Months
Providing services to customers, checking and reviewing customer feedback.
Answering telephones and giving information to callers, taking messages, or transferring calls to appropriate individuals.
Working with customized computer software for client admission, registration (new file), appointment scheduling, and payment processing (cash, card, or through insurance companies).
Arranging conferences, meetings, and travel reservations for office personnel.
Greeting visitors and callers, handling their inquiries, and directing them to the appropriate persons according to their needs.
Maintaining scheduling and event calendars.
Operating electronic mail systems and coordinating the flow of information both internally and with other organizations.
Operating office equipment such as fax machines, copiers, phone systems, and using computers for spreadsheet, word processing, database management.
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Reaching out to customers regarding new offers and products ensuring that they become interested.
Answering telephones and giving information to callers, taking messages, or transferring calls to appropriate individuals.
Working with customized computer software for client admission, registration (new file), appointment scheduling, and payment processing (cash, card, or through insurance companies).
Greeting visitors and callers, handling their inquiries, and directing them to the appropriate persons according to their needs.
Operating electronic mail systems and coordinating the flow of information both internally and with other organizations.
Operating office equipment such as fax machines, copiers, phone systems, and using computers for spreadsheet, word processing, database management.
Locating suitable venues
Financial and managerial administration
Marketing and selling exhibition space/stands
Coordinating sponsorship
Advertising and publicizing events
Liaising with caterers, suppliers and contractors
Writing promotional material/press releases
Overseeing the production of tickets and advertisement material
Ensuring compliance with health and safety legislation.
Supervising the exhibitions and coordinating with the exhibitors
Provide services to customers, check and review customer feedback.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Arrange conferences, meetings, and travel reservations for office personnel.
Complete forms in accordance with company procedures.
Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
Locate and attach appropriate files to incoming correspondence requiring replies.
Maintain scheduling and event calendars.
Schedule and confirm appointments for clients, customers, or supervisors.
Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
Review work done by others to check for correct spelling and grammar, ensure that company format policies are
followed, and recommend revisions.
Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet,
Ensure meetings are effectively organised and minuted.
Maintain effective records and administration.
Handle incoming and outgoing correspondence.
Answer, and refer calls and queries.
Prepare quotations to be sent to clients.
Control all aspects of project documentation on multiple simultaneous projects.
Prepare, operate and update Document Control Procedures in line with the Company’s Document Management System.
Ensure proper document control support is given to each project.
Produce and maintain Document Progress Reports to Project Managers.
Ensure all documentation provided is as per Client quality formatting requirements.
Create Document Control and correspondence folders for individual projects.
Work in strict co-operation with the Project Manager to ensure project progress status integration.
