Issa Kando, Merchandise - Category Manager

Issa Kando

Merchandise - Category Manager

Carrefour - Bahrain

Location
Bahrain - Manama
Education
Bachelor's degree, Business Administration
Experience
11 years, 6 Months

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Work Experience

Total years of experience :11 years, 6 Months

Merchandise - Category Manager at Carrefour - Bahrain
  • Bahrain - Manama
  • February 2015 to November 2019

performance
* Monthly Forecast for sales and margin and import - quantity need to achieve the target
* Creation for the new product with select the right ASSO

Section Manager at OPSS – Carrefour City Center
  • ps,0,0
  • February 2015 to February 2015

Responsible of import fresh products (Cheese, Yogurt, juices, cold cuts, ready meals….)
from different countries to improve sales and customer satisfy to achieve sales budget,
margin, waste, profitability….. with consideration to an international hygiene rules and
regulations
Duties:
* Securing sales budget target
* Maintain waste budget
* Increasing range and variety
* Sourcing and marketing activities ( internal promotions and activities)
* Secure budget margin, front and back
* Arrange a yearly business agreements with the local and import suppliers
* Managing warehouse fresh and frozen product
* Managing Logistic for import items
* Secure the hygiene rules and regulation to secure introduce fresh and safety food to the
customers
* Maintain the visibility and display by respecting the planogram to maintain the easy way to
the customer to reach their needs
* Increasing the range by knowing the need of customers
* I reach more than 1200 import items from different countries mainly France, UK, USA,
UAE, Russia, all fresh product expiry date from 7 to 28 days
* Maintain the expenses to increase the profitability
* Maintain the financial target represented by the budget (turnover, front margin, waste,
TCM total commercial margin, staff coast, net margin and profit…)
* Managing staff by create team work and spirit and multi tasking
* Freshness and cleaning
Best Deal

General Manager
  • March 2007 to June 2007

Responsible for creating and organizing all the sales activities and management of day to
day operations, and ensuring that all staff adhere to company policies, procedures, and
safety standards.
Duties:
*Planning, establishing and Driving the Sales Strategy, Targets and Branch budget
* Planning and executing the Marketing activities for the company to ensure sustaining
market positioning and expanding market share
*Provide presentation to the Shareholders on the branch performance, including sales
analysis and customers ageing/collections
*Developing and coordinating best practice for the most efficient and effective sales
approach.
*Communicate with the suppliers and Stores to ensure inventory planning and ordering are
timely and efficient
*Dealing with Financial institutions and Suppliers on establishing Loan packages and easy
payments plan
*Keeping up to date with the market offering, competitions, and new products
specifications by attending the relevant training.
*Drive the Seasonal Sales/discount process with close look on slow inventory movements
and Bundle offering
*Maintaining the showroom as a high impact location to feature the appropriate
merchandising relevant to the local customer base.
*Delivery Fleet Management in coordination with the distribution supervisor
*Explaining products features, accessories, and benefits to customers.
*Work under time sensitive situations (time deadlines, delivery and pick-up schedules);
able to multitask in fast paced environment
*Conducting daily and weekly sales meetings with showroom sales staff.
*Reviewing of the regular stock count and ensure discrepancies are resolved properly
*Dealing with the relevant suppliers on warranties, returns and replacements management
to ensure customers satisfaction
*Determining individual and team sales goals.
*Ensuring that accurate customer data is kept in administrative databases.
*Finding out a customer’s product needs through talking to them.
ACHIEVEMENTS &

Showroom Manager
  • September 2000 to December 2006

Responsible for creating and organizing all the sales activities and management of day to day
operations, and ensuring that all staff adhere to company policies, procedures, and safety
standards.
Duties:
*Driving the Sales targets
*Communicate with the suppliers and Stores to ensure Inventory planning and ordering are
timely and efficient
*Provide presentation to the Management on the branch sales performance
*Keeping up to date with the market offering, competitions, and new products specifications
by attending the relevant training.
*Drive the Seasonal Sales/discount process with close look on slow inventory movements and
Bundle offering
*Maintaining the showroom as a high impact location to feature the appropriate merchandising
relevant to the local customer base.
*Delivery Fleet Management in coordination with the distribution team.
*Explaining products features, accessories, and benefits to customers.
*Work under time sensitive situations (time deadlines, delivery and pick-up schedules); able to
multitask in fast paced environment
*Conducting daily and weekly sales meetings with showroom sales staff.
*Dealing with the relevant suppliers on warranties, returns and replacements management to
ensure customers satisfaction
*Determining individual and team sales goals.
*Ensuring that accurate customer data is kept in administrative databases.
*Finding out a customer’s product needs through talking to them.
*Developing and coordinating best practice for the most efficient and effective sales approach.

Education

Bachelor's degree, Business Administration
  • at Al-Ahliyya Amman University
  • June 2000

Specialties & Skills

Team Leadership
Proactivity
Team Player
Customer Driven
MARKETING
STAFF TRAINING
ADMINISTRACIóN DE BENEFICIOS
ADMINISTRATION
APPROACH
BUDGET PLANNING
BUDGETING
BUSINESS DEVELOPMENT

Languages

Arabic
Expert
English
Expert