Sales Coordinator
Crystal Gallery
Total years of experience :13 years, 8 Months
coordinate outside vendor services needs where appropriate. Regularly follow-up to ensure set-up requirements meet client needs.
Promote team work and quality service through daily communication and coordination with other departments. Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling
Review and monitor Sales activity within client database management system and ensure compliance to Standards set forth. Be an advocate of standards set for in the system on behalf of the entire Sales Department.
Serve as a liaison within the Sales organization and with cross functional teams
Perform data analysis duties on behalf of the Sales Department including weekly, monthly sales performance and pace reports
Negotiating contracts as well as ensuring smooth implementation and pull through of contracts through collaboration across all responsible teams
Develops, implements and assesses a client services models targeted at optimizing client satisfaction and retention. May play an integral role in a team approach in closing a potential client.
Manage customer relationships, and identifies opportunities within existing customers to increase account penetration, and capitalize on contract opportunities.
Recognized for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele
Posts customer payments by recording cash, checks, and credit card transactions
reconcile and maintain balance sheet accounts, draw up monthly financial reports
assist with payroll administration
monitor and resolve bank issues including fee anomalies and check differences, account/bank reconciliations
review and process expense reports
Maintains records by microfilming invoices, debits, and credits
Contributed to an 80 % new service and product sales to existing clients assigned by improving lead-generation and sales-tracking techniques.
Posts customer payments by recording cash, checks, and credit card transactions
Act as an escalation point for high visibility issues.
Identify new opportunities in the market, engage management teams and close sales.
Present company services, product lines and procedures to qualified prospects.
Make prospecting cold calls to customers and industry specific leads on a daily basis.
Research customer concerns, needs and weaknesses in order to show clients how software can resolve their issues.
Teaming up with other internal departments like Finance, HR for smoother functions.
Management of local purchase and Maintenance Contracts.
Cash transactions & employee reimbursement.
Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system
prepare journal entries, monthly closings and preparation of monthly financial statement
Identify new opportunities in the market, engage management teams and close software sales.
Present company services, product lines and procedures to qualified prospects.
Make prospecting cold calls to customers and industry specific leads on a daily basis..
Research customer concerns, needs and weaknesses in order to show clients how software can resolve their issues.
Qualify leads for various products and services.
Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system
Determine method of shipment, and prepare bills of lading, invoices, and other shipping documents
Enter shipping information into a computer by hand or by using a hand-held scanner that reads bar codes on goods.
Coordination with messengers for documents delivery and collection (Airway bill, Truck lading bill, Certificate of Origin, insurance certificate )
Communicate / correspond with International Agents and Consignees Send pre-alerts / pre advice / arrival notice and ensure timely issuance of delivery orders, clearance and Delivery of Shipments.
Prepare Quotations / Freight Memos / and Issue Invoices
Schedule appointments to provide software demonstrations and sales presentations.
Foster strong relationships with with present accounts in order to produce a source of new business.
Serve as a consulting partner that learns customers’ needs and provides appropriate solutions and services.
Research products in order to differentiate between company software and competitors, explaining how company products are more beneficial