جاد ساسي, Key Account Manager

جاد ساسي

Key Account Manager

Zomato

البلد
لبنان
التعليم
بكالوريوس, Hospitality Management
الخبرات
0 years, 0 أشهر

مشاركة سيرتي الذاتية

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الخبرة العملية

مجموع سنوات الخبرة :0 years, 0 أشهر

Key Account Manager في Zomato
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ يونيو 2019

. Analyze client data and create a tailored marketing strategy based on the insights.

. Expand relationships and bring in new clients through cold calling, winning back accounts, and exhibitions.

. Plan and present monthly reports on client progress and goals.

.Work with content, creative, marketing, and team members from other departments dedicated to the same client to ensure the highest quality materials are being produced, and that all client needs are met.

. Develop & implement strategic plans to improve results through data analysis, market trends, and activations.

. Adapt to market changes and change the client's strategy accordingly.

. Develop trusting relationships between clients by continuously proposing solutions that meet their objectives.

. Resolve key client issues and complaints.

. Maintained a high service to the restaurants in order to ensure a consistent experience for both customers and partners.

Banquets Sales Executive I
  • مارس 2017 إلى أغسطس 2017

Maintained close communication with Outbound Sales, Area Sales Offices and Catering & Events Departments
in order to work as one team on leads and achieve guest loyalty.
 Monitored market conditions, product innovations, and competitor activity, and adjusted the account sales
approach to address the latest market developments.
 Gathered all relevant materials for bid processes and coordinate bidding and contract approval.
 Returned two dormant accounts to the hotel, with the collaboration of the field sales.

Assistant Restaurant Manager في Benihana – Al Bustan Rotan
  • الولايات المتحدة
  • أغسطس 2014 إلى ديسمبر 2016

Conducted a monthly/weekly forecast for covers & revenue according to hotel occupancy and last year trends.
 Collaborated with the Hotel Manager, the Director of F&B, the Executive Chef & the Marketing Department
in creating new promotions & ideas for all 5 outlets.
 Conducted daily pre-shift briefings to ensure organizational efficiency.
 Analyzed data including daily revenue report and menu engineering, and translated these numbers into actionable insights.
 Conducted various competition checks, SWOT analysis & Demographics check.

الخلفية التعليمية

بكالوريوس, Hospitality Management
  • في Notre Dame University
  • يونيو 2014

(NDU)

Specialties & Skills

Group Training
Executive Briefings
Detailed Planning
Customer Service
MARKETING
COLD CALLING
CONTENT MANAGEMENT
CUSTOMER RELATIONS
DATA ANALYSIS
DIRECT MARKETING
EXHIBITIONS
MARKET PLANNING
MATERIALS MANAGEMENT

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس