Sales Coordinator
Arabian Masters of Waste LLC
Total years of experience :8 years, 6 Months
• Making Contracts
• Tracking and renewal of contract due for expiry
• Responding to customers' emails
• Participating in Tenders and handling all the documentations.
• Respond to complaints from customers and give after-sales
support when requested
• Handle the processing of all orders with accuracy and
timeliness
• Processing orders, forms, applications, and requests.
• Monitor the team’s progress, identify shortcomings and
propose improvements
• Coordinate sales team by managing schedules, filing important
documents and communicating relevant information
• Collecting daily reports from sales representative to know day-today.
• Answer potential customer questions and follow-up call questions
• Assist sales representatives and team to meet and exceed goals
• Performs other tasks requested by General Manager.
• Verifying the details of the subscription with customers.
• Handle the processing of all orders with accuracy and timeliness
• Responding to customers' emails and complaints and providing
solutions.
• Maintaining company database and customer profile updating timely
basis.
• Managing refund cases and retaining customers.
• Managed customer service resulting in excellent long-term
relationships and account retention
• Coordinate sales team by managing schedules, filing important
documents and communicating relevant information
• Responding promptly to customer inquiries.
• Maintaining a positive, empathetic, and professional attitude
toward customers at all times.
• Ensure customer satisfaction and provide professional
customer support.
• Exit management - Letters, preparation of Final
settlements, preparation of Exit Documents, etc.
• Keeping records of customer interactions, transactions,
comments, and complaints.
• Greet passengers, verify tickets and direct passengers to
assigned seats.
• Address passengers / concerns about delayed and
cancelled flights and resolved the issue through action.
• Explain the use of safety equipment’s and answer
passengers’ questions.
• Check air cargo against documentation to identify and
resolve any discrepancies
• Supervise unaccompanied minors during flight issue
boarding pass and check-in passenger baggage
• Greet passengers, verify tickets and direct passengers to
assigned seats.
• Address passengers / concerns about delayed and
cancelled flights and resolved the issue through action.
• Comply with all security requirements, help the airline staff
members for safe and consistent operations
• Check in passengers and assist them with ticketing,
baggage and reservation procedures
• Supervise unaccompanied minors during flight issue
boarding pass and check-in passenger baggage
Masters in Commerce