Operation Coordinator
AL DURRA FOR MANPOWER KSCC
Total years of experience :15 years, 8 Months
Responsible for managing and coordinating the daily activities for deployment of foreign domestic workers (Filipino, Sri Lanka and Indian) in the state of Kuwait
The liaison between domestic workers, overseas recruitment agency and the company management within the deployment policies in regulation of foreign embassies.
Performing administrative duties filing, drafting memorandum of agreement, reviewing reports, proofreading, overseeing important documents and management of all correspondence in case of dispute between the overseas agency partners.
Attending the workers’ employment issues and concerns while ensuring their welfare.
Responsible for the contents of the vault of the entire branch and all of the functions that pertain to it (i.e. local & foreign currency, draft, gold bullions).
Accurately and efficiently processing transactions, promote and advise customers on the banks products and services in compliance with the company procedures.
Train tellers how to handle local and foreign currency.
Strict adherence to Central Bank of Kuwait procedures.
Builds strategic and high level relationships with the clients. Develop and maintain effective relationships with diverse populations of customers, exercising courtesy and discretions.
Be accountable for contributing to the business growth in and around Mobile Sales Force.
Collaborates with branch specialist to serve customers by offering banking services specifically credits card, loans and investment solutions.
Performs AML/KYC (Anti Money Laundering/Know Your Customer) checks on new account holders.
Handles over the counter transactions including deposits, withdrawals, bills payment, foreign currency transactions, and other miscellaneous transactions.
Deliver excellent client service and maximizes client solutions by identifying referral opportunities for new products and services such as loans, credit cards and insurance based on the customer's financial goals while performing efficient and accurate banking transactions.
Responsible for ensuring accuracy of branch transactions, including clearing operations, books of account and timely preparation and submission of reports.
Keeps financial records and maintain strictly confidential.