Jamal Al Ghanem, Managing Director

Jamal Al Ghanem

Managing Director

Brilyanz Consulting

Location
Qatar - Doha
Education
Master's degree, Human Resources Management
Experience
19 years, 5 Months

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Work Experience

Total years of experience :19 years, 5 Months

Managing Director at Brilyanz Consulting
  • Qatar - Doha
  • My current job since December 2018
Chief Human Resources Officer at Delta Corporation
  • Qatar - Doha
  • My current job since November 2023
Chief HR Officer at Suhail Industrial Holding Group
  • Qatar - Doha
  • February 2022 to October 2023
Head of Performance Management at Al Jazeera Media Network
  • Qatar - Doha
  • April 2013 to December 2018

• Create a short-term and long-term strategy on an enterprise wide performance management process.
• Align the performance management with compensation and talent management
• Conduct a needs assessment to determine the skill gap of leaders in effectively implementing the PM process
• Partner with HRMS to deliver the customized HRIS PM cycle
• Layout the process for all phases of the PM process
• Manage stakeholders by change management communication, system, and supporting process (e.g. rating process)
• Determine appropriate KPIs that need to be included in the PERFORMANCE MANAGEMENT agreements
• Maintain and development supporting training as necessary
• Conduct the needed presentations, training and consulting regarding the PERFORMANCE MANAGEMENT Process

Monitor and follow up the completion of the appraisals in the PERFORMANCE MANAGEMENT Cycles(Contracting, Mid-year review, Final Review)
• Monitor and follow up the completion of the appraisals on HR Information System
• Prepare monthly reports related to the agreements signed and the appraisals conducted
• Prepare the team agreements as well executives individual target agreements.
• Report the actual results for team agreements to CEO on quarterly basis.
Prepare an annual overall report that contains a detailed analysis of the performance appraisals results.

Performance & Rewards Manager at Qatar District Cooling Company - Qatar Cool
  • Qatar - Doha
  • July 2011 to April 2013

• Provides strategic direction to the management of HR function within the company.
• Oversees the activities of Payroll &HR MIS and HR Services.
• Oversees the Performance Management Process.
• Drafts, updates and implements Performance policies and procedures.
• Prepares relevant reports for the company to be presented to the management.
• Partner with the management of the other divisions to make sure smart objectives, smart weighing, and smart rating are in place in line with the company overall goals.
• Design the Compensation & Benefits strategy of the company.
• Reviews the Salaries on a yearly basis based on the performance and other givens.
• Design the criteria of the annual bonus calculation.

Performance Management Manager at MTN Syria
  • Syria - Damascus
  • August 2010 to July 2011

• Create a short-term and long-term strategy on an enterprise wide performance management process.
• Align the performance management with compensation and talent management
• Conduct a needs assessment to determine the skill gap of leaders in effectively implementing the PM process
• Partner with HRMS to deliver the customized HRIS PM cycle
• Layout the process for all phases of the PM process
• Develop and deploy all learning modules for the system, coaching & feedback, compensation, and process
• Conduct surveys to measure the effectiveness of PM process
• Determine appropriate KPIs that need to be included in the PERFORMANCE MANAGEMENT agreements
• Maintain and development supporting training as necessary
• Conduct the needed presentations, training and consulting regarding the PERFORMANCE MANAGEMENT Process
• Monitor the process of agreements signed for the new employees
• Monitor the process of agreements signed for the transferred/promoted employees
• Monitor and follow up the appraisals of the old positions of the employees transferred
• Monitor and follow up the completion of the appraisals in the PERFORMANCE MANAGEMENT Cycles(Contracting, Mid-year review, Final Review)
• Monitor and follow up the completion of the appraisals on HR Information System
• Prepare monthly reports related to the agreements signed and the appraisals conducted
• Coordinate the training needs resulted from the performance appraisals results with the Training & Development department.
• Participate in the annual bonus and salary increase calculation through providing the performance results as an input to this process.
• Prepare the team agreements as well executives individual target agreements.
• Report the actual results for team agreements to CEO on quarterly basis.
• Prepare an annual overall report that contains a detailed analysis of the performance appraisals results.

Performance Management Partner at MTN Syria www.mtn.com.sy
  • Syria - Damascus
  • January 2010 to August 2010

• Conducting the needed presentations, training and consulting regarding the PM Process
• Monitoring the process of agreements signed for the new employees
• Monitoring the process of agreements signed for the transferred/promoted employees
• Monitoring and follow up the appraisals of the old positions of the employees transferred
• Monitoring and follow up the completion of the appraisals in the PM Cycles(Contracting, Mid-year review, Final Review)
• Monitoring and follow up the completion of the appraisals on HR Information System
• Preparing monthly reports related to the agreements signed and the appraisals conducted
• Coordinating the training needs resulted from the PM with the people in charge in T&D
• Preparing the team agreements as well executives individual target agreements
• Report the actual results for team agreements to CEO on quarterly basis.
• Preparing an annual overall report that contains a detailed analysis of the PM results.

Organization Development Generalist at MTN Syria
  • Syria - Damascus
  • March 2008 to January 2010

• Responsible for writing the HR policies and procedures make sure they are implemented inline with MTN objectives and strategy.
• Conduct job evaluation to all jobs not evaluated yet, and make sure all job profiles are available and uploaded to the company portal.
• Participate in preparing HR business plan and budget in addition to preparing the OD dept budget.
• Work with other sections’ heads within HR division to prepare required reports by the group or the upper management.
• Manage the staff satisfaction survey project in Syria to ensure high participation rate and communication to the results to all staff. In coordination with the other departments’ heads and the top management, prepare action plan to improve staff satisfaction status.
• Participate in training other employees on OD related subjects in addition to the OD part in the orientation of new recruits.
• Supervise updating and editing Organizational chart on Portal with staff movements and any changes as and when they occur.
• Ensure that all Organizational Design databases are kept up to date and relevant to the business.
• Proactively suggest improvements to procedures and provide guidance to others.
• Supervise delivering small projects within the business as required and provide support on projects to support business needs.
• Prepare Change management activities or events.
• Provide supervision to MTN Syria newsletter and distribution of both internal & group wide newsletters to all staff.
• Performs any other duties that may be assigned from time to time by the CHRO or the CEO.

HR Generalist at Promedia (Member of RAMAK Group)
  • Syria
  • October 2006 to March 2008

• Undertakes day to day Supervision over the activities of the HR Department.
• Provides strategic direction to the management of HR function within the company.
• Oversees the activities of Payroll &HR MIS and HR Services.
• Drafts, updates and implements human resource policies and procedures.
• Directs and manages the work of staff in the department
• Supports the Administration & HR Executive in providing input for the improvement of work processes in the division and the company as a whole.
• Provides input on departmental and Divisional budget preparation.
• Prepares relevant reports for the company and the Group to be presented to the top management.
• Lead the process of recruitment and employment in the company externally and internally.
• Manage all the employee relations activities including the employee disputes and complaints.

HR Officer at Omega Group (Currently “Global – Syria”) www.global.co.sy
  • Syria
  • January 2005 to October 2006

• Undertakes day to day Supervision over the activities of the HR Department.
• Provides strategic direction to the management of HR function within the company.
• Oversees the activities of Payroll &HR MIS and HR Services.
• Drafts, updates and implements human resource policies and procedures.
• Directs and manages the work of staff in the department
• Supports the Administration & HR Executive in providing input for the improvement of work processes in the division and the company as a whole.
• Provides input on departmental and Divisional budget preparation.
• Prepares relevant reports for the company and the Group to be presented to the top management.
• Lead the process of recruitment and employment in the company externally and internally.
• Manage all the employee relations activities including the employee disputes and complaints.

Education

Master's degree, Human Resources Management
  • at Edinburgh Business School - Heriot Watt university
  • December 2016

Expected in December 2013. The Majors of the Program are: - HR Management - Human Resource Developm

Diploma, Successful Planning, Controlling & Organizing
  • at MEIRC
  • July 2012
Diploma, Human Resources Management
  • at HR Works
  • January 2010

Customized program to the HR employees in MTN Syria covered the best practices in many HR functions like: - Recruitment - Learning & Development - Performance Management - Job Profiling

Diploma, Situational Leadership II
  • at Ken Blanchard
  • November 2008
Diploma, HR Management
  • at The International Academy of Management
  • December 2005
Diploma, Management
  • at The International Academy of Management
  • September 2005
Diploma, Strategic HR Management & HR Development
  • at The International Academy of Management
  • May 2005
Bachelor's degree, English Literature
  • at Damascus University
  • January 2005

Specialties & Skills

Employee Relations
Work Process Improvement
Performance Management
reward management
HR Strategy
Interviewing
Survey Management
Organization Design
Writing policies and procedures
Job Evaluation
Performance Management
Rewards Management

Languages

Arabic
Expert
English
Expert

Memberships

Institute of Human Resources Management
  • Associate
  • May 2007

Training and Certifications

Certification / diploma , Organization Design (Certificate)
Date Attended:
October 2009
Valid Until:
October 2009