Jamal Malik, Systems Analyst

Jamal Malik

Systems Analyst

Invicro, LLC

Location
United States - Connecticut - New Haven
Education
Bachelor's degree, INFORMATION SYSTEMS
Experience
24 years, 1 Months

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Work Experience

Total years of experience :24 years, 1 Months

Systems Analyst at Invicro, LLC
  • United States - Connecticut
  • My current job since May 2019

• Responsible for identifying and executing changes to the transfer, receipt, processing and management of imaging data processes and solutions.
• Act as liaison between business needs/challenges and technology solutions.
• Perform and execute test scripts for system validations in collaboration with all teams.
• Analyze business processes and write system and/or process specifications that help to improve and make efficient imaging workflows promoting scalability, security and simplification.
• Project management along with integration and testing of new solutions.
• Develop and update Standard Operating Procedures (SOPs) and Working Instruction Documents (WIDs) on an ongoing basis.
• Lead new and existing projects while strategizing and directing cross-functional teams.
• Play a key role in a variety of core business systems selection and validation activities.

IT Analyst at ADVANCED MEDICAL IMAGING & TELERADIOLOGY
  • United States - Connecticut
  • June 2010 to January 2017

Provided managerial and technical expertise for daily operations in IT and related areas.
•Led, managed and advised a team of technical experts in all aspects of procedure, policies and systems.
•Participated on project teams and acted as liaison with other institutions, committees and vendors.
•Communicated technical information to technical and non-technical team and clients.
•Worked with management teams to develop solutions based on business needs.
•Trained clients on MS Office, PACS and other essential software.
•Coordinated with 3rd party vendors to provide application and hardware support and in securing computer products.
•Provided high level of support within a highly sensitive environment.
•Ensured HIPAA regulations are met, where applicable, during all aspects of support.
•Ability to work in Windows and Mac environments.
•Troubleshooting of network protocols including TCP/IP, DNS, DHCP and firewall routers.

Assistant IT Systems Manager at NETSOLACE, INC
  • United States - Connecticut
  • February 2007 to April 2010

Acted as the lead logistics manager.
•Administered installation of SQL Server 2005/2008 for deployment.
•Successfully led the IT department in managing daily tasks and project management.
•Researched, tested and recommended new emerging technologies for upcoming projects.
•Handled purchasing large inventories and allocating hardware inventory for internal and external clients.
•Collaborated closely with clients to identify and understand business requirements and communicate to software development team.
•Supervised software testing, deployment, documentation and feedback.
•Improved and streamlined internal processes for maximum efficiency.
•Established and maintained vendor relations.
•Presented and articulately communicated effectively with all levels of organization (including technical and non-technical audiences, Senior Leadership, VPs and the C-level executives).

Systems Technical Analyst at CLAIROL INC, PROCTER & GAMBLE
  • United States
  • September 1997 to October 2006

Formerly owned by Bristol Myers Squibb

Education

Bachelor's degree, INFORMATION SYSTEMS
  • at SACRED HEART UNIVERSITY
  • August 2001

- Bachelor's degree in Information Technology

Specialties & Skills

Customer Driven
Systems Management
IT Operations
IT Management
Wordpress
Office 365
CUSTOMER RELATIONS
INFORMATION SYSTEMS
MANAGEMENT
MICROSOFT OFFICE
Project Management

Languages

English
Expert
Urdu
Expert
Arabic
Beginner
Hindi
Intermediate
Punjabi
Intermediate

Hobbies

  • Squash
    Play for fun.
  • Learning
    Always looking to enhance my knowledge by learning new technologies
  • Cricket
    Play for fun
  • Tennis
    Play tennis to stay active