branch manager
jordan ahli bank
Total years of experience :16 years, 1 Months
Sales and marketing of the branch products and services.
• Customer relationship management and serving VIP customers.
• Supervising the branch employees.
• Follow-up activity of customer accounts and preparing reports anti-money laundering and the financing of terrorism by using Anti Money Laundry program.
• Dealing with clients complaints.
• Managing and supervising the team marketing efforts.
• Dealing with loans and facilities applications.
• Emphasizing that the daily operations is in the line with the effective policies and procedures through care wed program
assist managers with all aspects of their jobs, manage a number of departments, as well as maintain relations with customers.
manage my work team - marketing the bank products ( SME & corporate ) build friendly relation with the branch customers to bring more client's .
providing high level manager with daily report to give an image about ( any complaint or any suggestion from the customers
visit and meet any possible good customer
follow up with the customers about any expired grantees letter or loan settlement payment
Analise finance sheets ( income - cash follow - balance sheet )
issue the monthly and yearly report to the central bank & and the Branches manager
supervision and prepare finance situation every end of month and every quarterly
Holding B Signature and audit all the daily branch transaction
introducer the bank service for the new and old clients
contact the customer all the time and keep with them in update .
open new accounts for new service
following up with any complaint from any person
working as credit office introducer, by explain my bank loan and credit cards by taking the application and fill it to send it to high level manager .
working to get my yearly sales target
Mangaing the customer care stuff work time ,
following up with the client about any trouble they could face it .
repoting to the manager the monthly complaints and how the stuff handle it .
suggest new way to help our client and check the marketing plane with the marketing manager to be sure that we are always the same teem .
Handle the Dealing room in the hectic market
Manage all the office Issues,
Quoting and dealing - write the daily payment and receivable reports
be sure that all the clients feel happy and good to deal with us .
learning every thing related to finance and administration