ERP Consultant
IT Arabi Consulting Services
Total years of experience :17 years, 8 Months
• Managed to setup ERP Consulting Services division, designed odoo ERP Implementation Strategy and official web-portal
• Provided ERP consulting services to prospective clients by presentation, demo, proof-of-concept, provided business analysis & project management services
• Developed / customized odoo ERP modules as needed
• Managed remote technical team and tested modules for QA
## Projects Accomplished ##
# Saihat Society (http://saihatss.info)
1. Charity Management System as ERP Consultant / Developer
2. Online Donation Web Portal as ERP Consultant / PM
3. ERP Application - odoo as ERP Consultant / Developer
4. Web Portal to manage Woman's' Centre as ERP Consultant / PM
5. Web Portal to manage School Admission as ERP Consultant / PM
• Managed IT department day to day operations, managed IT Projects (SAP, Infra etc)
• Developed and implemented IT policies, procedures & best practices within organization
• Managed SAP ERP, Retail & other legacy applications, managed network, infrastructure, databases & data-center and IT Staff
## Major Achievements ##
1. Retail Application up-gradation (Futura4retail)
2. SAP B1 & BobJ Reports enhancements
3. SAP HRMS Add-on implementation
4. Data Center enhancements
5. Implementation of Service Desk for IT Support
## RESPONSIBILITY(S) ##
# Gathering high level business requirements from stake holders and define the analysis scope by conducting meetings, participating in business discussions by using Business Analysis Techniques
# Liaising with stake holders and end users to know AS-IS process, identifying gaps and defining TO-BE process through documentation, process flow diagrams and presentation to the stake holders
# Conduct workshop with end users for brainstorming, identifying requirements etc.
# Consultation on Business Process Re-engineering & Gap Analysis for the functional requirements identified
# Defining business requirements as per defined project scope and mapping as per RFP
# Identifying application integration and data migration scope
# Developing business case and designing business modeling (Prototype) by using mock-up application with pictorial presentation, USE CASE simulation, Flow Charts etc.
# Analyzing gathered requirements and documenting ‘Functional Requirement Specifications’ a.k.a. Software Requirement Specifications
# Analyzing and defining Proof of Concept (POC) and actively involved in presales business requirement gathering
# Coordination with Project Manager on project milestone / schedule/ project scope etc.
# Assist Developers on understanding, mentoring and guide on business requirements for the application development
# Documenting Gap Analysis, Functional Specification, Application Prototype Modeling, USE CASE, Data Migration & Integration Requirement Analysis Test Plans etc.
## MAJOR ACHIEVEMENT(S) ##
Following projects were accomplished,
# National Security Council \[NSC\]
Analysis & consultation on Big Data Analytic & Search Based Application viz. Exalead subsidiary of Dassault Systems
# Haif Trading Co.
Analysis of Document Management System & Management consulting for Record Management
# National Guard Health Affairs \[NGHA\]
Analysis & consulting for Enterprise Content Management System, Digital Asset Management System, Data Migration & Integration
# Department of Zakat & Income Tax \[DZIT\]
Analysis & Documentation on Service Oriented Portal
# Royal Commission of Jubail & Yanbu \[RCJY\]
Analysis on enhancement to Enterprise Content Management Application and consulting on Data Integration & Migration
# National Water Company \[NWC\]
Analysis & Consulting on enhancements to Correspondence Tracking System and Mobile Application
# Saudi British Bank \[SABB\]
Analysis and consulting on Document Warehouse Management Application i.e. Record Management
Analysis & Proof of concept for Customer Complaint Management Application
# Bank Al Bilad
Analysis & consulting on Business Process & Document Management Application to present Proof of Concept
# King Fahad University of Petroleum and Minerals \[KFUPM\]
Analysis and consulting on Correspondence Tracking and Document Management Application
# Najran University \[NU\]
Analysis and consulting on university applications integration with Web Portal
# General Authority of Civil Aviation \[GACA\]
Analysis and consulting on Correspondence Tracking Application performance bench-marking
# Prince Sultan bin Abdul Aziz International Horse Festival \[PSAIHF\]
Web Portal documentation and Mobile Application consulting
# IT Software Solution Presale
Active involvement in Presale activity for many clients
RESPONSIBILITY(S):
# Managing IT Projects and follow PMI standards
# Analyze the business pain-area, gather information, analyze and present to management
# Conduct interviews with business stake holders and other department leaders/ Process owner for enhancement in existing process flow, workflow, business application functionality
# Propose the best practice in IT Service Management
# Provide and manage Retail Application MIS & technical support
# Assist IT Director to manage the IT operation
## ACHIEVEMENT(S) & PROJECT ACCOMPLISHED ##
# Managed ‘New Subsidiary (Country) Store Opening
# Managed New Fashion Brand Launching
# Managed HO Data Center & Infrastructure Up-gradation Project
# Managed Retail-Pro Application Re-implementation Project
# Managed Sales Comparison Application Development Project
# Managed Add-On Development Project for Retail-Pro Application
# Consulted & Reviewed New Retail Application & HR Application Evaluation
# Consultation to IT Director on IT Department Restructure & Functional Reporting Hierarchy, IT Department strategic planning & budgeting
## ACHIEVEMENT(S) ##
# Successfully Lead Roll-out of Retail Application viz. Active Retail
# Setup New Business Division ‘Beauty Saloon’ in IT perspective
# Designed application setup as per business requirement and assisted for ‘Data Take-on’ process for ‘Beauty Saloon Application’
# Developed middle-ware integration routines for Active Retail system (MS SQL) and Oracle (Retail Management System) for Oracle ORIB (Oracle Retail Integration Bus) of some modules of Active Retail for Oracle ERP implementation.
# Managed & implemented DRP \[Disaster Recovery & Planning\] strategy for Warehouse Retail Application Server
# Developed and implemented scheduled DB maintenance plan for retail store
# Formulated and implemented business process for New Division ‘Beauty Salon’
# Managed IT Service Management \[ITSM\] application and implemented ITIL best practices processes in IT department
• Assisted and provided support to Network Administrator on Network & Infrastructure
• Managed and provided support in maintaining mail boxes
• Provided online technical support for customers
• Software development under the supervision of team lead
• Contributed on various project based on Oracle Forms & Reports 7.1 as front-end
A 'FULL TIME' 6 semester (3 Years) professional post-graduate degree in Computer Application under the faculty of Engineering & Technology
